Your computer is behaving strangely (freezes, crashes, error messages).
Your computer is behaving strangely (freezes, crashes, error messages).
Hello, friends. My PC has been acting up for a whole month now and the situation is getting worse. Here’s what I have:
- Processor: Ryzen 5800X3D
- Motherboard: STRIX X570-E
- RAM: 32 GB DDR4
- Graphics: ASUS RTX 3080 via PCI-E 4.0
- Power Supply: Seasonic Prime 850W
- SSD: Samsung 970EVO NVMe
My issues started a few months ago. At first, it was just occasional crashes and boot failures. But recently things got much more unstable. Sometimes the PC would crash completely, other times it would fail to boot at all. There was no BSOD error message during those crashes.
On Sunday and Monday things got worse. When I tried to boot, the PC would crash right after entering the password. The only way in was through Safe Mode. I thought it might be a Windows issue, so I reinstalled everything fresh. But after that, the problems kept coming back—especially during a Windows update. The BSOD screen disappeared quickly, and no diagnostic files were saved.
After recording the BSOD on a phone, I discovered it was a "WHEA uncorrectable Error." I removed all the RAM and replaced it one by one. For a short time, the PC worked fine—about 1.5 days. Then blue screens appeared during gameplay after roughly 3 to 10 minutes. Reinstalling Inventor (CAD) also caused the BSOD.
I ran a Memtest overnight, but it didn’t show any improvements. Reducing RAM from 32GB to 16GB didn’t help. Swapping the two RAM sticks didn’t make a difference either.
Someone in another forum suggested creating a DisplayErrorMessage for the BSOD, which I did. I recorded the screen and captured the error codes. The BSOD disappeared almost instantly—less than a second.
I’m really confused. I don’t know what to do next. Any advice or troubleshooting steps would be greatly appreciated. Thanks!
Tried it but the PC keeps crashing three minutes into a game. Error codes recorded: 0x0000000000000010, 0xFFFFCA84C21F0028, 0xFFFFCA84B0BBE09C, 0xFFFFCA84B0C941A0
I'm still doubting the RAM, since I've experienced similar problems with an older DDR3 setup. The system worked well for five years before suddenly showing BSODs. These crashes happened when launching games or running multiple apps at once. After some time, I noticed the issue after reaching a certain RAM usage level (~11% on a 16GB module). It seems one memory slot failed. Is your configuration 4 x 8GB or 2 x 16GB? Also check if removing the PCI-E riser cable helps.
The codes aren't useful; I need the mini crashdumps from the BSoDs. I'm with @-rascal- non-repeating errors usually point to faulty RAM or a corrupted BIOS setup.
It might be a faulty CPU. I received a BSOD with the Ryzen 5000 series when it came out, and if MemTest didn’t find anything, I tried swapping parts or requesting a refund if the time is up. If you haven’t checked your Bluescreen logs with WhoCrashed, try reading them first. Otherwise, run a scan and share some error screens if you have any.
The issue is that no dumps are generated. It appears the system crashes even faster than before. I usually wait a few seconds to run diagnostics, but this isn't working here. Normally I let the bluescreen appear briefly to gather information, but it doesn’t happen now. Regarding RAM, I’ll test different configurations since I have 4x8GB. I’m pretty sure only a few sticks are bad—maybe just 1 or 2, not all four. As for Whocrashed: it doesn’t help because the PC isn’t producing any reports.
You have the option to set up this system to gather BSoD information if your setup remains operational.
1. Ensure the system is properly updated and the drivers are installed.
2. Verify that the correct configuration files are present.
3. Check if you have sufficient permissions to access the dump creation tools.
4. Consult the official documentation for your specific Windows version for additional settings.
5. If using a third-party tool, confirm it matches your Windows edition and version.