F5F Stay Refreshed Power Users Networks You have a recent 5GHz Wi-Fi connection from a new ISP, but your notebook laptop isn’t compatible with that frequency.

You have a recent 5GHz Wi-Fi connection from a new ISP, but your notebook laptop isn’t compatible with that frequency.

You have a recent 5GHz Wi-Fi connection from a new ISP, but your notebook laptop isn’t compatible with that frequency.

N
Nienke_2002
Senior Member
621
05-17-2019, 06:42 AM
#1
Your HP laptop runs on a 2.4GHz network, but your ISP claims it doesn't support 5GHz. You're experiencing much slower speeds—only 40MBps at 2.4GHz compared to the advertised 150MBps. An external USB Wi-Fi card might help improve performance, though results can vary. Consider checking if your router supports 2.4GHz and see if upgrading to a 5GHz compatible device would resolve the issue.
N
Nienke_2002
05-17-2019, 06:42 AM #1

Your HP laptop runs on a 2.4GHz network, but your ISP claims it doesn't support 5GHz. You're experiencing much slower speeds—only 40MBps at 2.4GHz compared to the advertised 150MBps. An external USB Wi-Fi card might help improve performance, though results can vary. Consider checking if your router supports 2.4GHz and see if upgrading to a 5GHz compatible device would resolve the issue.

M
MatsuKaleb
Junior Member
5
05-24-2019, 12:31 AM
#2
Start by replacing the onboard wireless adapter if possible. Check the back panel for the device and see if it can be found and removed. Ensure you have a compatible replacement with at least two antenna cables before proceeding. If only one cable is present, the upgrade will be limited to 2.4GHz.
M
MatsuKaleb
05-24-2019, 12:31 AM #2

Start by replacing the onboard wireless adapter if possible. Check the back panel for the device and see if it can be found and removed. Ensure you have a compatible replacement with at least two antenna cables before proceeding. If only one cable is present, the upgrade will be limited to 2.4GHz.

C
clix800
Member
122
05-25-2019, 12:03 AM
#3
I don't handle hardware well, so I'll attempt at the store. Or you could try something like that link: https://www.tp-link.com/in/home-networki...-t2u-nano/
C
clix800
05-25-2019, 12:03 AM #3

I don't handle hardware well, so I'll attempt at the store. Or you could try something like that link: https://www.tp-link.com/in/home-networki...-t2u-nano/

K
Kymarsh4
Junior Member
2
05-25-2019, 12:16 AM
#4
This approach isn't advisable since laptops typically use a pre-approved BIOS and won't allow you to replace the wireless adapter with a more efficient one.
K
Kymarsh4
05-25-2019, 12:16 AM #4

This approach isn't advisable since laptops typically use a pre-approved BIOS and won't allow you to replace the wireless adapter with a more efficient one.

P
Princess599599
Junior Member
37
05-25-2019, 07:06 AM
#5
I’m sure some makers still restrict certain component upgrades. Lenovo is especially known for this. However, that doesn’t mean you’re completely out of options—upgrading the WiFi card is possible as long as you use approved parts. On page 16 of the laptop manual, other setups employ different Realtek adapters along with an Intel AX200. The AX200 is budget-friendly and functions well. Still, it’s important to have two radio cables ready for the card. I’ve observed disassemblies where only one cable was used, which might not be ideal. USB WiFi adapters usually underperform, especially those that are short and lack antenna control. Keep the receipt in case you need to exchange it.
P
Princess599599
05-25-2019, 07:06 AM #5

I’m sure some makers still restrict certain component upgrades. Lenovo is especially known for this. However, that doesn’t mean you’re completely out of options—upgrading the WiFi card is possible as long as you use approved parts. On page 16 of the laptop manual, other setups employ different Realtek adapters along with an Intel AX200. The AX200 is budget-friendly and functions well. Still, it’s important to have two radio cables ready for the card. I’ve observed disassemblies where only one cable was used, which might not be ideal. USB WiFi adapters usually underperform, especially those that are short and lack antenna control. Keep the receipt in case you need to exchange it.