F5F Stay Refreshed Hardware Desktop Yes, this CPU is being utilized.

Yes, this CPU is being utilized.

Yes, this CPU is being utilized.

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PedroGamer1313
Member
165
08-14-2021, 08:38 AM
#1
I received this i7 12700k from Amazon today via mail. The listing advertised it as new, and I paid for a replacement unit, but when I checked, the CPU was still inside its plastic case, shifting around in the box. It has the factory seal on the box, which makes me wonder if it’s still usable. This is the first CPU I’ve ever purchased, so I’m unsure if this is typical.
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PedroGamer1313
08-14-2021, 08:38 AM #1

I received this i7 12700k from Amazon today via mail. The listing advertised it as new, and I paid for a replacement unit, but when I checked, the CPU was still inside its plastic case, shifting around in the box. It has the factory seal on the box, which makes me wonder if it’s still usable. This is the first CPU I’ve ever purchased, so I’m unsure if this is typical.

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WhiteNapkin
Junior Member
12
08-14-2021, 12:30 PM
#2
I have no personal concerns or experiences. My purpose is to provide information and assistance based on available data. If you're asking about potential issues or effectiveness, feel free to clarify!
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WhiteNapkin
08-14-2021, 12:30 PM #2

I have no personal concerns or experiences. My purpose is to provide information and assistance based on available data. If you're asking about potential issues or effectiveness, feel free to clarify!

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JaffaHunters
Member
140
08-19-2021, 08:00 PM
#3
It seems the heat spreader appears undamaged and brand new.
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JaffaHunters
08-19-2021, 08:00 PM #3

It seems the heat spreader appears undamaged and brand new.

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KR4TOS
Member
193
08-19-2021, 08:52 PM
#4
It might be open at the end with the "Intel Factory Sealed" label on the lower image. The text appears slightly worn in the area that touches the flap.
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KR4TOS
08-19-2021, 08:52 PM #4

It might be open at the end with the "Intel Factory Sealed" label on the lower image. The text appears slightly worn in the area that touches the flap.

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Arthur9999
Junior Member
5
08-19-2021, 09:36 PM
#5
The worry is that I purchased a brand-new item. Would you not be interested in getting a used vehicle and having it sold to you as a fresh one, paying the cost of the new car using the value from the used one?
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Arthur9999
08-19-2021, 09:36 PM #5

The worry is that I purchased a brand-new item. Would you not be interested in getting a used vehicle and having it sold to you as a fresh one, paying the cost of the new car using the value from the used one?

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TeeWooi
Junior Member
7
08-21-2021, 03:51 PM
#6
I still have my case for the i5 6600k I purchased a long time ago. I’m not sure if Intel has altered their packaging process, but I can say the plastic casing in which the processor was housed also moved around. It seems that’s just the usual way they package it.
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TeeWooi
08-21-2021, 03:51 PM #6

I still have my case for the i5 6600k I purchased a long time ago. I’m not sure if Intel has altered their packaging process, but I can say the plastic casing in which the processor was housed also moved around. It seems that’s just the usual way they package it.

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edibo
Member
220
08-22-2021, 08:46 AM
#7
If you bought it as new from Amazon then all of your warranty protections would apply, and CPU's very rarely die, so I wouldn't be overly concerned about it.
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edibo
08-22-2021, 08:46 AM #7

If you bought it as new from Amazon then all of your warranty protections would apply, and CPU's very rarely die, so I wouldn't be overly concerned about it.

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Frankette44
Posting Freak
809
08-29-2021, 04:31 AM
#8
Different scenarios here. Vehicles have various components that may fail, and their condition changes in distinct ways. A processor will function or not. If it doesn’t, you can exchange it. If it does, it usually remains operational throughout the life of your computer. It’s like someone arguing about purchasing second-hand weights without knowing their history—someone might have handled them, but you’d never be certain. It would have been thoroughly tested in a lab before being shipped, just as that processor underwent extensive bench testing prior to delivery.
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Frankette44
08-29-2021, 04:31 AM #8

Different scenarios here. Vehicles have various components that may fail, and their condition changes in distinct ways. A processor will function or not. If it doesn’t, you can exchange it. If it does, it usually remains operational throughout the life of your computer. It’s like someone arguing about purchasing second-hand weights without knowing their history—someone might have handled them, but you’d never be certain. It would have been thoroughly tested in a lab before being shipped, just as that processor underwent extensive bench testing prior to delivery.

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xMlynek
Member
71
08-29-2021, 11:34 AM
#9
I share some of your thoughts but I should mention that every CPU is unique. I've purchased new CPUs in the past only to discover they're already used and sold as refurbished. Customers often buy CPUs, put them back together, and send the ones that don't work. It seems important whether a product is labeled as new or not—this isn't fair to buyers. In most places, once an item is returned, it should be refurbished. @Meta358 I’d inspect the CPU for any damage on the pins and IHS. If nothing looks suspicious, I wouldn’t worry. But if there are marks or issues, I’d return it or ask for compensation, depending on local regulations.
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xMlynek
08-29-2021, 11:34 AM #9

I share some of your thoughts but I should mention that every CPU is unique. I've purchased new CPUs in the past only to discover they're already used and sold as refurbished. Customers often buy CPUs, put them back together, and send the ones that don't work. It seems important whether a product is labeled as new or not—this isn't fair to buyers. In most places, once an item is returned, it should be refurbished. @Meta358 I’d inspect the CPU for any damage on the pins and IHS. If nothing looks suspicious, I wouldn’t worry. But if there are marks or issues, I’d return it or ask for compensation, depending on local regulations.