F5F Stay Refreshed Software Operating Systems Yes, the Microsoft Surface Pro operates on a distinct edition of Windows 8.

Yes, the Microsoft Surface Pro operates on a distinct edition of Windows 8.

Yes, the Microsoft Surface Pro operates on a distinct edition of Windows 8.

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LyfeOfMulti
Member
54
10-15-2023, 01:26 AM
#1
I put together a thread to explain the problems I experienced with the Surface Pro 2. The device would restart unexpectedly when the cover was snapped back, the mouse would vanish without warning, and the touch screen would stop responding. The operating system would crash completely. If you keep the charger connected while it’s in sleep mode, you’d hear a buzzing sound. There were also icon-related issues. These problems began right after I purchased the Surface. I reset it multiple times using the factory settings. Some users recommended Ubuntu, but I installed Ubuntu 14.10 just for fun. It functioned fine; I wiped my SSD and experimented with Ubuntu. I had to install the wireless drivers and update the kernel to resolve everything. Everything worked smoothly afterward. The original issues disappeared, so I assumed something about Windows being tailored for the Surface or modified to protect customers. I noticed the original version only allowed one outdated Intel driver, and updating required manual steps. Now it installed automatically without errors. Windows didn’t complain about updates anymore. This suggests Microsoft might have created a different Windows version specifically for the Surface. What do you think?
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LyfeOfMulti
10-15-2023, 01:26 AM #1

I put together a thread to explain the problems I experienced with the Surface Pro 2. The device would restart unexpectedly when the cover was snapped back, the mouse would vanish without warning, and the touch screen would stop responding. The operating system would crash completely. If you keep the charger connected while it’s in sleep mode, you’d hear a buzzing sound. There were also icon-related issues. These problems began right after I purchased the Surface. I reset it multiple times using the factory settings. Some users recommended Ubuntu, but I installed Ubuntu 14.10 just for fun. It functioned fine; I wiped my SSD and experimented with Ubuntu. I had to install the wireless drivers and update the kernel to resolve everything. Everything worked smoothly afterward. The original issues disappeared, so I assumed something about Windows being tailored for the Surface or modified to protect customers. I noticed the original version only allowed one outdated Intel driver, and updating required manual steps. Now it installed automatically without errors. Windows didn’t complain about updates anymore. This suggests Microsoft might have created a different Windows version specifically for the Surface. What do you think?

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Natty77
Junior Member
41
10-15-2023, 01:26 AM
#2
Corrupted in some form, malware, a modified operating system designed for specific hardware, yet due to limited demand it received little notice.
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Natty77
10-15-2023, 01:26 AM #2

Corrupted in some form, malware, a modified operating system designed for specific hardware, yet due to limited demand it received little notice.

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BrunoZed
Member
121
10-15-2023, 01:26 AM
#3
They employ an arm-based chip which prevents standard software execution, thus relying on RT versions instead.
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BrunoZed
10-15-2023, 01:26 AM #3

They employ an arm-based chip which prevents standard software execution, thus relying on RT versions instead.

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EVGRClutch
Member
245
10-15-2023, 01:26 AM
#4
It seems the window features on the surface either failed or Microsoft aimed for a simpler version for users less familiar with technology.
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EVGRClutch
10-15-2023, 01:26 AM #4

It seems the window features on the surface either failed or Microsoft aimed for a simpler version for users less familiar with technology.

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homedawg_
Member
131
10-15-2023, 01:26 AM
#5
It wasn't a virus, wiping the system several times didn't help. The issue seemed to be with the EFI UEFI firmware, which reset the Windows factory settings.
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homedawg_
10-15-2023, 01:26 AM #5

It wasn't a virus, wiping the system several times didn't help. The issue seemed to be with the EFI UEFI firmware, which reset the Windows factory settings.

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Reepety
Senior Member
374
10-15-2023, 01:26 AM
#6
These problems seem to stem from hardware rather than software, especially since drivers—likely related to Intel—might behave poorly when the system encounters an issue.
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Reepety
10-15-2023, 01:26 AM #6

These problems seem to stem from hardware rather than software, especially since drivers—likely related to Intel—might behave poorly when the system encounters an issue.

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Rubitopolis
Junior Member
14
10-15-2023, 01:26 AM
#7
I haven't encountered any problems after installing Windows from the USB drive made by Microsoft's Media Creator. Usually, such issues would occur at least once every six hours. I don't know if it's related to hardware, and I can't comment on the occasional buzzing sound since it happened rarely.
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Rubitopolis
10-15-2023, 01:26 AM #7

I haven't encountered any problems after installing Windows from the USB drive made by Microsoft's Media Creator. Usually, such issues would occur at least once every six hours. I don't know if it's related to hardware, and I can't comment on the occasional buzzing sound since it happened rarely.

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Dj_104
Member
202
10-15-2023, 01:26 AM
#8
Only the Surface RT was using a modified version of Windows, as explained by @thekeemo, since it ran on an ARM processor and couldn’t handle regular Windows apps. Your device likely needed a specific driver or faced general software problems similar to others reported.
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Dj_104
10-15-2023, 01:26 AM #8

Only the Surface RT was using a modified version of Windows, as explained by @thekeemo, since it ran on an ARM processor and couldn’t handle regular Windows apps. Your device likely needed a specific driver or faced general software problems similar to others reported.

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supercube49
Member
172
10-15-2023, 01:26 AM
#9
I repeatedly factory reset it, but problems persisted even without any programs except Chrome. No driver conflicts were found. Using the media USB creator from Microsoft fixed everything—issues disappeared and drivers no longer required forced protection. http://windows.microsoft.com/en-CA/windo...resh-media
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supercube49
10-15-2023, 01:26 AM #9

I repeatedly factory reset it, but problems persisted even without any programs except Chrome. No driver conflicts were found. Using the media USB creator from Microsoft fixed everything—issues disappeared and drivers no longer required forced protection. http://windows.microsoft.com/en-CA/windo...resh-media

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187
10-15-2023, 01:26 AM
#10
It seems the issue likely stems from a software problem, since a hardware fault wouldn’t persist across different Windows versions like this.
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_sappige_mann_
10-15-2023, 01:26 AM #10

It seems the issue likely stems from a software problem, since a hardware fault wouldn’t persist across different Windows versions like this.

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