Yes, I can assist you with the technical problem. What seems to be the issue?

F5F Stay Refreshed Software PC Gaming Yes, I can assist you with the technical problem. What seems to be the issue?

Yes, I can assist you with the technical problem. What seems to be the issue?

Yes, I can assist you with the technical problem. What seems to be the issue?

M

Matke04
Posting Freak

825

05-22-2021, 10:08 PM

#1

I'm dealing with PUBg for a while now. My system is experiencing frequent crashes. It's an Intel i7-4770k (no overclock), 2 980ti, SLI configuration with EVGA components (no overclock). I have 16GB GDDR3 RAM, a 1000W PSU at 144Hz, an ASUS monitor, and a second 4K Samsung panel. The crashes happen randomly—sometimes the game freezes to the desktop, letting me submit a report; other times the 4K screen goes black before the game starts on the 144Hz monitor, or the whole computer freezes, requiring a hard shutdown. I've tried clearing and reinstalling all video drivers, but nothing seems to fix it. I'm unsure what to do and need assistance.

M

Matke04

05-22-2021, 10:08 PM #1

I'm dealing with PUBg for a while now. My system is experiencing frequent crashes. It's an Intel i7-4770k (no overclock), 2 980ti, SLI configuration with EVGA components (no overclock). I have 16GB GDDR3 RAM, a 1000W PSU at 144Hz, an ASUS monitor, and a second 4K Samsung panel. The crashes happen randomly—sometimes the game freezes to the desktop, letting me submit a report; other times the 4K screen goes black before the game starts on the 144Hz monitor, or the whole computer freezes, requiring a hard shutdown. I've tried clearing and reinstalling all video drivers, but nothing seems to fix it. I'm unsure what to do and need assistance.

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thundercloud12
Junior Member

2

05-22-2021, 10:08 PM

#2

I believe you're working on Windows 10 or a similar system. Consider using DDU to remove the drivers. Windows struggles to delete them fully. Afterward, download and install the latest versions. Please let me know if this resolves your issue.

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thundercloud12

05-22-2021, 10:08 PM #2

I believe you're working on Windows 10 or a similar system. Consider using DDU to remove the drivers. Windows struggles to delete them fully. Afterward, download and install the latest versions. Please let me know if this resolves your issue.

E

EVGRClutch
Member

245

05-22-2021, 10:08 PM

#3

I did that 3 days ago, still no relief.

E

EVGRClutch

05-22-2021, 10:08 PM #3

I did that 3 days ago, still no relief.

L

Lukapop04
Member

216

05-22-2021, 10:08 PM

#4

Perform a disk cleanup to improve performance. Your friend had success with it. The game should function properly in SLI.

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Lukapop04

05-22-2021, 10:08 PM #4

Perform a disk cleanup to improve performance. Your friend had success with it. The game should function properly in SLI.

W

War91
Member

186

05-22-2021, 10:08 PM

#5

It seems like a hardware problem might be at play. If the issue only occurs during gameplay, try running a GPU stress test such as 3DMark or Unigine Superposition to check for crashes. If they persist, remove one of the cards and rerun the tests with the other. This would help determine if the problem lies with a specific card, a batch defect, a faulty SLI bridge, or another issue.

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War91

05-22-2021, 10:08 PM #5

It seems like a hardware problem might be at play. If the issue only occurs during gameplay, try running a GPU stress test such as 3DMark or Unigine Superposition to check for crashes. If they persist, remove one of the cards and rerun the tests with the other. This would help determine if the problem lies with a specific card, a batch defect, a faulty SLI bridge, or another issue.

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Blaemlol
Junior Member

33

05-22-2021, 10:08 PM

#6

I’m updating the thermal paste on my GPUs and CPUs, cleaning the case, reattaching everything, and running a stress test. Thanks for the advice—I’ll check if it helps resolve the problems.

B

Blaemlol

05-22-2021, 10:08 PM #6

I’m updating the thermal paste on my GPUs and CPUs, cleaning the case, reattaching everything, and running a stress test. Thanks for the advice—I’ll check if it helps resolve the problems.

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loltribo
Posting Freak

870

05-22-2021, 10:08 PM

#7

You completely disassembled your setup, refreshed all components, reapplied thermal paste, and reassembled it. You ran stress tests using 3DMark and saw a noticeable boost in thermal performance. However, when you started playing PUBg for the first time, the game crashed unexpectedly. You experienced smooth 123+ frames in the lobby, maintained steady 140+ FPS during flight, but after exiting, you saw a brief drop to around 60 FPS for a few seconds before rebounding to about 110 FPS, only to crash again. Despite cleaning everything and reinstalling, the issue persists. Many others with similar builds reported no crashes. What should I do next?

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loltribo

05-22-2021, 10:08 PM #7

You completely disassembled your setup, refreshed all components, reapplied thermal paste, and reassembled it. You ran stress tests using 3DMark and saw a noticeable boost in thermal performance. However, when you started playing PUBg for the first time, the game crashed unexpectedly. You experienced smooth 123+ frames in the lobby, maintained steady 140+ FPS during flight, but after exiting, you saw a brief drop to around 60 FPS for a few seconds before rebounding to about 110 FPS, only to crash again. Despite cleaning everything and reinstalling, the issue persists. Many others with similar builds reported no crashes. What should I do next?