F5F Stay Refreshed Hardware Desktop X570/B550 models encounter issues with PCIe 4.0 GPUs and USB ports.

X570/B550 models encounter issues with PCIe 4.0 GPUs and USB ports.

X570/B550 models encounter issues with PCIe 4.0 GPUs and USB ports.

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Baningu
Junior Member
19
02-29-2020, 11:02 PM
#1
With an X570/B550 board paired with a new PCIe 4.0 GPU such as the 3080 or 3090, you might face USB stuttering and stability concerns. Since this wasn't discussed before, I thought it worth sharing for discussion. Anyone else experiencing the same issue? r/amd has many users tackling this problem and offering solutions. For me, manually setting the GPU to PCIe 3.0 has been the usual fix. I've reached out to Asus, but their support in my region isn't helpful, so I'm relying more on this topic. Here are some Reddit threads related to the problem: links provided.
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Baningu
02-29-2020, 11:02 PM #1

With an X570/B550 board paired with a new PCIe 4.0 GPU such as the 3080 or 3090, you might face USB stuttering and stability concerns. Since this wasn't discussed before, I thought it worth sharing for discussion. Anyone else experiencing the same issue? r/amd has many users tackling this problem and offering solutions. For me, manually setting the GPU to PCIe 3.0 has been the usual fix. I've reached out to Asus, but their support in my region isn't helpful, so I'm relying more on this topic. Here are some Reddit threads related to the problem: links provided.

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Cryze41
Junior Member
14
03-01-2020, 07:24 AM
#2
Created a fresh setup for my friend using an Asus TUF B550. He’s experiencing intermittent issues only a few times daily, lasting just a short period each time. The problem involves brief disconnections that cause the Windows “USB device removed” alert. It’s frustrating and not very satisfying. He’s switching USB ports from the front to the back, but it doesn’t seem to make a big difference. I’m hoping he’ll test a PCI-e 3.0 downgrade or install a USB PCIe card. I’m counting on Asus or AMD releasing a simple BIOS update that fixes it.
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Cryze41
03-01-2020, 07:24 AM #2

Created a fresh setup for my friend using an Asus TUF B550. He’s experiencing intermittent issues only a few times daily, lasting just a short period each time. The problem involves brief disconnections that cause the Windows “USB device removed” alert. It’s frustrating and not very satisfying. He’s switching USB ports from the front to the back, but it doesn’t seem to make a big difference. I’m hoping he’ll test a PCI-e 3.0 downgrade or install a USB PCIe card. I’m counting on Asus or AMD releasing a simple BIOS update that fixes it.

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alucardXkill
Junior Member
4
03-01-2020, 12:50 PM
#3
we all own asus tuff gaming x570 or the wifi version (11 total). none of us face this problem. some have 3000, some 5000 series...8 have gen 4 m.2's and the rest gen 3's. only two issues I've noticed. one involves my son's wifi version: the video source changed, then it locked up and stopped working. (mobo bios failed). The second case also had wifi issues after the windows install (he didn't diagnose it—just swapped the motherboard). I know three are using vr setups and usbs are fine, no problems. I'm really curious about this. I'll need to ask people in a few discord channels with new systems if they've seen the usb problem.
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alucardXkill
03-01-2020, 12:50 PM #3

we all own asus tuff gaming x570 or the wifi version (11 total). none of us face this problem. some have 3000, some 5000 series...8 have gen 4 m.2's and the rest gen 3's. only two issues I've noticed. one involves my son's wifi version: the video source changed, then it locked up and stopped working. (mobo bios failed). The second case also had wifi issues after the windows install (he didn't diagnose it—just swapped the motherboard). I know three are using vr setups and usbs are fine, no problems. I'm really curious about this. I'll need to ask people in a few discord channels with new systems if they've seen the usb problem.

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TryHardMikel
Member
172
03-01-2020, 01:40 PM
#4
I've been dealing with this problem for several months. The fix requires a particular setup across two different computers. I have a Gigabyte X570 motherboard, a 3900X processor, and two 3000-series RTX GPUs (one 3080, one 3090) on separate systems. I also record my webcam, microphone, and screen using tools like Microsoft Stream or Teams. The issues include audio glitches, mouse lag, webcam interruptions, and random USB resets. When I enable X16 PCIe Gen 3.0, everything works smoothly. It seems AMD might need to address this via AGESA or driver updates.
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TryHardMikel
03-01-2020, 01:40 PM #4

I've been dealing with this problem for several months. The fix requires a particular setup across two different computers. I have a Gigabyte X570 motherboard, a 3900X processor, and two 3000-series RTX GPUs (one 3080, one 3090) on separate systems. I also record my webcam, microphone, and screen using tools like Microsoft Stream or Teams. The issues include audio glitches, mouse lag, webcam interruptions, and random USB resets. When I enable X16 PCIe Gen 3.0, everything works smoothly. It seems AMD might need to address this via AGESA or driver updates.

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TheKingHaz
Member
59
03-02-2020, 11:34 AM
#5
Asus Tuf x570 paired with 3950x and EVGA FTW3 3080. With PCIe Gen4 connection, during Teams use and screen sharing I notice odd sounds from my Soundblaster X G6, then audio disappears while the mic remains functional. With PCIe Gen3 I only experience occasional webcam issues.
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TheKingHaz
03-02-2020, 11:34 AM #5

Asus Tuf x570 paired with 3950x and EVGA FTW3 3080. With PCIe Gen4 connection, during Teams use and screen sharing I notice odd sounds from my Soundblaster X G6, then audio disappears while the mic remains functional. With PCIe Gen3 I only experience occasional webcam issues.

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Night__Man
Member
144
03-02-2020, 03:08 PM
#6
I've encountered a comparable issue. I built the computer and USB connected properly. Windows and Discord stopped working with the microphone and headset audio was distorted. I changed drivers, tried a different front USB port, moved the cable to another header on the motherboard without any adjustments (headers 7-8 and 9-10), and even switched to a different USB 3.2 port. Still, the front USB problem persists. My system specs are Asrock X570 Extreme4, BIOS 1.6, Ryzen 9 3900X, Gigabyte Windforce GeForce 2079 Super OC 3x, Windows 10, and Samsung Evo 970 500GB M.2.
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Night__Man
03-02-2020, 03:08 PM #6

I've encountered a comparable issue. I built the computer and USB connected properly. Windows and Discord stopped working with the microphone and headset audio was distorted. I changed drivers, tried a different front USB port, moved the cable to another header on the motherboard without any adjustments (headers 7-8 and 9-10), and even switched to a different USB 3.2 port. Still, the front USB problem persists. My system specs are Asrock X570 Extreme4, BIOS 1.6, Ryzen 9 3900X, Gigabyte Windforce GeForce 2079 Super OC 3x, Windows 10, and Samsung Evo 970 500GB M.2.

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maynard66
Junior Member
26
03-07-2020, 12:17 PM
#7
Join me partially. My setup includes an R9 5900x, x570 Aorus Xtreme, and RTX 3080 with Aorus Xtreme Waterforce WB. I'm running the newest Windows 10, using nvidia drivers version 461 and BIOS F31. When the PCI mode is auto or Gen4 enabled, the PC runs slowly—especially when sitting for extended periods on LED codes 07 and 97—and boot times are slow, with the NVIDIA logo lagging in the control panel. The GPU memory test shows a speed of 300MB/s, and it functions properly in Gen3 mode.
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maynard66
03-07-2020, 12:17 PM #7

Join me partially. My setup includes an R9 5900x, x570 Aorus Xtreme, and RTX 3080 with Aorus Xtreme Waterforce WB. I'm running the newest Windows 10, using nvidia drivers version 461 and BIOS F31. When the PCI mode is auto or Gen4 enabled, the PC runs slowly—especially when sitting for extended periods on LED codes 07 and 97—and boot times are slow, with the NVIDIA logo lagging in the control panel. The GPU memory test shows a speed of 300MB/s, and it functions properly in Gen3 mode.

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jxzuzuzo
Posting Freak
750
03-07-2020, 06:17 PM
#8
Same Problem Continues. Pressing screenshot in Discord causes the USB disconnect sound, RGB flickers, and the mouse pauses briefly. I can recreate this instantly in Discord screenshare. Occurs randomly in some games too. Extremely annoying and I’m concerned it might harm my hardware or interfere with my AIO’s cooling pump. MSI B550 Tomahawk BIOS v7C91vA4, released Nov 2020. AMD Ryzen 5 5600X, Gigabyte Aorus Master RTX 3070, GSKILL 2x8GB F4-3200C16 Dual Channel, XMP2, Corsair Commander Pro, 5x ML120 RGB, H100i, AIO, HX650w Pro. I noticed a BIOS update but it didn’t fix the issue. C State off, no changes, PCI Gen set to GEN3 – problem resolved. O.o OK... Gee, GEN4 seems faulty, thanks. Edited Feb 1, 2021 by ShadowRaxx Solution Found.
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jxzuzuzo
03-07-2020, 06:17 PM #8

Same Problem Continues. Pressing screenshot in Discord causes the USB disconnect sound, RGB flickers, and the mouse pauses briefly. I can recreate this instantly in Discord screenshare. Occurs randomly in some games too. Extremely annoying and I’m concerned it might harm my hardware or interfere with my AIO’s cooling pump. MSI B550 Tomahawk BIOS v7C91vA4, released Nov 2020. AMD Ryzen 5 5600X, Gigabyte Aorus Master RTX 3070, GSKILL 2x8GB F4-3200C16 Dual Channel, XMP2, Corsair Commander Pro, 5x ML120 RGB, H100i, AIO, HX650w Pro. I noticed a BIOS update but it didn’t fix the issue. C State off, no changes, PCI Gen set to GEN3 – problem resolved. O.o OK... Gee, GEN4 seems faulty, thanks. Edited Feb 1, 2021 by ShadowRaxx Solution Found.

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Falymi
Member
113
03-09-2020, 02:33 PM
#9
This applies to GPUs using PCIe 4.0 and also works with Gen 4 NVMe SSDs.
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Falymi
03-09-2020, 02:33 PM #9

This applies to GPUs using PCIe 4.0 and also works with Gen 4 NVMe SSDs.

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zCalebG0D
Junior Member
18
03-29-2020, 12:02 AM
#10
AMD has addressed USB problems related to 500 series chipsets. An Update on USB connectivity with 500 Series Chipset Motherboards: Amd (reddit.com)
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zCalebG0D
03-29-2020, 12:02 AM #10

AMD has addressed USB problems related to 500 series chipsets. An Update on USB connectivity with 500 Series Chipset Motherboards: Amd (reddit.com)