Would you mind reviewing your minidump crash files?
Would you mind reviewing your minidump crash files?
Fairly reasonable regarding the RAM.
Was the PC fully stable before you relocated?
Think deeply, as the response to this question is important for our next steps.
Have you connected the PC to a different power outlet in another room of the new house? It could be helpful to test it there to see if the issue lies with the power supply in your new home.
Have you altered any hardware or made any changes to the PC compared to its condition in your previous residence?
Have you updated any software or performed any modifications to its settings?
It’s still quite probable that the move is the main reason for the problem. If functionality was consistent before and then changed, the adjustment should be the primary focus.
Here’s the revised version:
To address your queries:
The PC performed very well in my previous home. During the ten months I used it, I experienced only one BSOD, which I believe was linked to a GPU scheduling problem in Hogwarts Legacy.
I have purchased a 6A voltage stabiliser and will receive it tomorrow. I’ll check again later.
The main hardware modifications were installing a new monitor, speakers, and keyboard.
Specifically, I upgraded to an Acer XV5 27" 1440p monitor, Royal Kludge N80 KB motherboard, and added Aux powered Edifier speakers.
Regarding software updates, I recently upgraded Mobo Bios from the Jan release to the latest FB3c version using the Gigabyte app, along with several cumulative update previews for 23H2.
Thank you for your patience while helping me resolve this!
The voltage stabiliser is a sensible choice. What prompted your decision to purchase it? Are you already cautious about the power supply in your new residence?
The BIOS update was a smart move since it included AGESA updates, and you usually prefer staying updated with the latest AGESA versions for an AMD system.
It makes sense to test whether the voltage stabiliser offers any benefits before considering alternatives. If using it leads to BSODs, crashes, freezes, or reboots, please download the SysnativeBSODCollectionApp, save it to your Desktop, and upload the resulting zip file to a cloud service with a link. This tool aggregates troubleshooting data commonly required, while ensuring no personal information is gathered. It’s trusted by several reputable Windows help forums, including this one. As a senior BSOD analyst on the Sysnative forum where it originated, I’m confident in its reliability.
You’re welcome to inspect the contents of the zip file before uploading, though avoid modifying or deleting any files. For details on each file’s contents, refer to the provided link.
In my current residence, there isn’t a 15A outlet close by to connect my equipment. I’m using a 6A socket that operates at 230V. It’s typical to notice voltage reductions down to around 190V during evenings during peak summer months.
My PC uses a 850W power supply, the monitor supports up to 110W, the two Edifier AUX speakers are rated for 220W each, there’s a Wi-Fi router, and a 100W GaN phone charger are all connected through a 5-socket surge protector, which itself is plugged into the previously mentioned 6A socket. The surge protector’s junction box has a capacity of 2500W.
Considering everything, the total would approach around 1200W if the PC consumes more than 700W (which I haven’t observed). Therefore, I decided to purchase a voltage stabiliser for added security.
Most of the BSODs seemed linked to the Wi-Fi drivers. I recently upgraded my mouse—Damroshark N5—and played a Dota game; crashes occurred within five minutes of starting.
I then updated the Wi-Fi driver to an older version, which resolved the issues. The Gigabyte app is on a newer web release, but I’m satisfied with its current state.
Still, I occasionally experience occasional crashes.
Today’s minidump shows the first two entries were related to the latest Wi-Fi driver, while the last one was the updated driver.
[Link to sysnative file]
[Link to minidump]
all the dumps suggest a reset of the CPU. This points to a power or heating problem. The dumps are merely distractions.
if you wish to keep the MSI afterburner, adjust your overclocked GPU to standard base configurations.
afterburner sets overclock voltage values even when only monitoring temperatures and adjusting fan speeds.
please be aware you might need to underclock the GPU to avoid the motherboard from detecting a PCI bus overload.
(bios settings for protecting the motherboard circuits)
to stop memory dumps, consider replacing the PSU with one that doesn’t mimic the power_ok signal.
but this will cause a reboot and keep the CPU reset signal active until BIOS is restored.
it’s unlikely an external power conditioning unit would help. (I’ve only seen one instance where the machine shared the same circuit as a large motor—then it would brown out and restart.)
after updating the BIOS, new protection settings were applied.
these can later be adjusted via your motherboard’s overclocking driver.
the second solution might involve updating or uninstalling the AMD Ryzen Master Utility.
note: AMDRyzenMasterDriver.sys Tue Aug 1 00:37:54 2023
bios information was corrupted in the memory dump.
I have taken out MSI afterburner and am now using HWinfo. The time history graph isn't great but I'm managing. I'll also delete Ryzen Master. The 7800X3D is a locked chip and my RAM is already at 6000mhz. I'm not using any software.
"But in that scenario it will reboot and keep the CPU reset signal active, resulting in a black screen before control returns to the BIOS." - This is the usual outcome most of the time. No error messages, just a direct reboot.
The immediate restart would indicate the motherboard power protection circuit is failing. However, additional power protection circuits exist within the power supply unit. If reboots persist after removing the overclock drivers, inspect all Molex connectors connecting from the power supply to both the GPU and the motherboard. Occasionally, a pin may be displaced from its plastic connector housing, leading to a faulty connection. Ensure none of the GPU connectors are connected to a spliced power line from the power supply.
Note: If a system crash occurs, examine the System Uptime. Brief interruptions usually suggest a CPU reset and inability to prevent restarts. Typically these last under six seconds in this scenario. Issues related to overheating tend to result in longer uptime, making it more challenging to pinpoint the cause.
So, update on how things stand:
I got the Stabiliser but before that, I disabled 80 deg lvl 5 PBO enhance. I figured if 7800X3D is a locked chip and I am getting 5.05ghz with just PBO enabled, why bother with more boost. No crashes with the PBO enhanced turned off anymore.
But I am still curious why this happened in my new home. The PSU is rated for both 110V and 240V, the PSU would actually be more efficient...