Wireless mouse issue

200

11-18-2016, 05:04 AM

Hi gang
Running Windows 10 on Desktop. I have run Windows update.
So here is the deal. My wireless mouse stopped displaying the cursor on screen. When I hot control it flashes in the middle.
When I use remote desktop to log into my PC, the mouse that shows on screen has the same display setting I configured on my desktop - large black mouse.
I have tried device manager uninstall/reinstall. Tried updating drivers. I have removed all other items plugged into USB ports and then rebooted and plugged in the receiver to the USB slot. it detects the receiver but the mouse itself doesn't respond nor does the pointer show.
At that point I assumed maybe the mouse went kaput so I bought another mouse. Exact same issue.
Wondering if anyone has ever seen anything similar and/or has any suggestions.
Thank you in advance !

captainalpha9

11-18-2016, 05:04 AM #1

Damien2002_56
Member

135

11-19-2016, 08:25 AM

What is the construction of your mouse? Does it function identically across different platforms such as a donor device, laptop, or PC? Are there any components marked with a yellow warning symbol?

Damien2002_56

11-19-2016, 08:25 AM #2

What is the construction of your mouse? Does it function identically across different platforms such as a donor device, laptop, or PC? Are there any components marked with a yellow warning symbol?

Zmondy
Senior Member

405

11-19-2016, 08:44 AM

I test my laptop but still can't find anything.
No yellow indicators present.
Brand: Tecknet.
Model: TK-MS007

Zmondy

11-19-2016, 08:44 AM #3

I test my laptop but still can't find anything.
No yellow indicators present.
Brand: Tecknet.
Model: TK-MS007

MysticalE
Junior Member

11-19-2016, 10:39 PM

I figured it out. The rechargeable batteries were displaying a charge, but they weren't holding enough energy to run the mouse.

MysticalE

11-19-2016, 10:39 PM #4

I figured it out. The rechargeable batteries were displaying a charge, but they weren't holding enough energy to run the mouse.