Windows won't start, need assistance.
Windows won't start, need assistance.
I’m glad you reached out. Here’s a clearer version of your situation:
A few days ago, I logged into my computer and entered the password. Everything worked normally until I attempted to move the mouse. Suddenly, everything froze, so I powered off the PC. After turning it back on, I immediately went to the BIOS setup.
I’m not very comfortable with the BIOS settings, but most appeared normal except for one issue: my Samsung 980 Pro SSD wasn’t listed in the boot options. The storage info still showed up, which seems okay.
Over the past few days, after watching many tutorials, I think the problem might be related to how Windows boots. I’ve tried using the Windows installation tool on a USB drive to access troubleshooting features like Startup Repair and System Restore, but neither worked. I also ran various commands in the command prompt—such as scanos, fixboot, and rebuildbcd—but none identified the Windows installation or resolved the issue.
I’ve also tried booting via CMS and Legacy OPROM settings in the BIOS. The only way my system recognized the SSD was through that mode, but it still wouldn’t boot properly, showing a black screen with a reboot prompt.
If I switch to Legacy OPROM, Windows can read the SSD but can’t use it. I’m hoping someone can help me figure out what’s going on.
I use an ASUS Rog crosshair viii dark hero motherboard, Samsung 980 Pro 2TB SSD, and Windows 10 Pro. Any advice would be greatly appreciated.
Create a lightweight version of Macrium that runs from a USB drive. Use its boot repair utility to test if the issue resolves itself. This approach has helped me many times with Windows boot problems, typically fixing about 90% of cases. If it doesn’t work, consider a clean Windows installation as the next step.
The fix windows boot function on the Macrium boot USB didn’t work. It seems Windows is completely unresponsive. I’m planning a fresh install but think formatting the SSD is necessary—it will erase everything, including my files, games, etc. Would it be possible to buy another SSD and install Windows there? I also want to retain my previous Windows settings from the first SSD. Can I keep using Windows 10 Pro without buying it again, or should I purchase it once more? Also, would it be feasible to have two SSDs, keeping Windows separate for important data and games, so I’m protected in case of future issues? Your advice is greatly appreciated.
I know now that using two drives works well with Steam. Windows 10 keeps crashing on my daughter's 16-year-old computer. She told me she doesn’t mind how it’s set up but prefers Windows 7. I installed Windows 7 for her games, while keeping Linux Mint for browsing and streaming like Netflix. It hasn’t caused any issues for months, even though some people say it’s the system problem.