F5F Stay Refreshed Hardware Desktop Windows wont install

Windows wont install

Windows wont install

K
KaisSou
Member
52
11-07-2022, 08:57 PM
#1
So I have a strange one going on.
System
Intel 13900KF
Asus Prime z690p wifi
A-Data DDR5 32GB 5600 running at 4800
Asus tuf 4090
Yeyian 1000w
So a guy at work brought this in. Not sure if it makes any difference but hes Chinese which might explain the PSU. Anyway he said hes been having issues with it blue screening so i told him to bring it in and i would look at it. One thing he did say it he reinstalled windows on it but took like 30 tries before it would get the full install done.
List of things i have tried
Remove the Kingston 2TB drive with windows on it and installing a WD 1TB drive and reinstall windows. Multiple times i would get a "System Service Exception" blue screen error. some times i would get to picking network screen during install, others it would crash at the purple screen. Install was being done off of two different brand new Sandisk thumb drives with brand new windows 11 download.
After windows reinstall failing i ran memtest and the ram passed all tests with no errors.
Tried the other 2 m.2 slots with same install issues
Pulled the 4090 and used an older Quadro k2200 since it doesnt need any extra PCIe cables, still issues
Swapped PSU to a Corsair CX 500w, i know its not the best but it works. Still had same issues.
Went into bios and saved any settings they had and then defaulted the bios. same issues.
Put old Kingston drive back in and booted into windows. Ran Intel's IPDT software to check CPU degradation and it passed.
So CPU checks out ok according to intel
Ram is ok according to memtest
i removed power hungry 4090 for something less power hungry
switched NVMe drives, and M.2 slots
tried a different PSU, not the greatest but should at least boot a cpu and ram.
The only thing i havent done is a BIOS update but im scared of the stability of the system and it crash during the update.
Im almost pointing a finger at a bad motherboard, anyone else have some thoughts on this?
K
KaisSou
11-07-2022, 08:57 PM #1

So I have a strange one going on.
System
Intel 13900KF
Asus Prime z690p wifi
A-Data DDR5 32GB 5600 running at 4800
Asus tuf 4090
Yeyian 1000w
So a guy at work brought this in. Not sure if it makes any difference but hes Chinese which might explain the PSU. Anyway he said hes been having issues with it blue screening so i told him to bring it in and i would look at it. One thing he did say it he reinstalled windows on it but took like 30 tries before it would get the full install done.
List of things i have tried
Remove the Kingston 2TB drive with windows on it and installing a WD 1TB drive and reinstall windows. Multiple times i would get a "System Service Exception" blue screen error. some times i would get to picking network screen during install, others it would crash at the purple screen. Install was being done off of two different brand new Sandisk thumb drives with brand new windows 11 download.
After windows reinstall failing i ran memtest and the ram passed all tests with no errors.
Tried the other 2 m.2 slots with same install issues
Pulled the 4090 and used an older Quadro k2200 since it doesnt need any extra PCIe cables, still issues
Swapped PSU to a Corsair CX 500w, i know its not the best but it works. Still had same issues.
Went into bios and saved any settings they had and then defaulted the bios. same issues.
Put old Kingston drive back in and booted into windows. Ran Intel's IPDT software to check CPU degradation and it passed.
So CPU checks out ok according to intel
Ram is ok according to memtest
i removed power hungry 4090 for something less power hungry
switched NVMe drives, and M.2 slots
tried a different PSU, not the greatest but should at least boot a cpu and ram.
The only thing i havent done is a BIOS update but im scared of the stability of the system and it crash during the update.
Im almost pointing a finger at a bad motherboard, anyone else have some thoughts on this?

G
ggg503
Member
64
11-09-2022, 02:29 PM
#2
Almost pointing a finger at a faulty motherboard, anyone else have some ideas?
Focusing on a specific component isn't enough; you need to narrow down possibilities through troubleshooting.
If you think the motherboard is the cause, try swapping it with another working one that matches the socket and BIOS version, and check if the problem continues. If it doesn't and the new board is still under warranty, reach out to Asus or your seller to start an RMA.
G
ggg503
11-09-2022, 02:29 PM #2

Almost pointing a finger at a faulty motherboard, anyone else have some ideas?
Focusing on a specific component isn't enough; you need to narrow down possibilities through troubleshooting.
If you think the motherboard is the cause, try swapping it with another working one that matches the socket and BIOS version, and check if the problem continues. If it doesn't and the new board is still under warranty, reach out to Asus or your seller to start an RMA.

X
xImFizzy
Member
213
11-30-2022, 06:44 AM
#3
The final Intel board I own is an Asus ROG Maximus X hero Z370 from when I built my 8700k. After that, I upgraded to a 3600x at work and a 7700x at home, which replaced the 8700k. The only devices I would have access to are some CAD computers I built at work, specifically the Asus Prime Z790-A. However, I don’t think the workplace would appreciate it if I were taking apart a computer just to test a personal one. I believe he purchased it about two years ago, but I have no idea where he obtained it from. The PSU and case are both Yeyian, so I’m wondering if he bought it while visiting China.
X
xImFizzy
11-30-2022, 06:44 AM #3

The final Intel board I own is an Asus ROG Maximus X hero Z370 from when I built my 8700k. After that, I upgraded to a 3600x at work and a 7700x at home, which replaced the 8700k. The only devices I would have access to are some CAD computers I built at work, specifically the Asus Prime Z790-A. However, I don’t think the workplace would appreciate it if I were taking apart a computer just to test a personal one. I believe he purchased it about two years ago, but I have no idea where he obtained it from. The PSU and case are both Yeyian, so I’m wondering if he bought it while visiting China.

L
legohamsterLP
Junior Member
18
11-30-2022, 08:54 AM
#4
It's amusing but this (the comment about the motherboard) is exactly what happened to me last week. Thanks to the guidance here, my son received a replacement and it worked perfectly on his first try.
You simply don't assume a motherboard will be broken.
Motherboard Name: MSI MAG Z790 Tomahawk Max WiFi (MS-7E25)
L
legohamsterLP
11-30-2022, 08:54 AM #4

It's amusing but this (the comment about the motherboard) is exactly what happened to me last week. Thanks to the guidance here, my son received a replacement and it worked perfectly on his first try.
You simply don't assume a motherboard will be broken.
Motherboard Name: MSI MAG Z790 Tomahawk Max WiFi (MS-7E25)