Windows startup issues on a fresh machine
Windows startup issues on a fresh machine
I recently purchased a new PC after a long wait, but things didn’t work properly right away. The system came with an ASUS TUF B550M E WIFI MOBO, a Ryzen 5 5600, Kingston Fury 2x16GB 3600Mhz RAM, GTX 970 Strix, a 2x1TB SSD Samsung 980 M2, and a Corsair TX650M PSU. Before installing anything, I updated the BIOS to the latest version. Once everything was assembled, I began the Windows 10 setup, which quickly displayed various error messages such as page faults, stack buffer overflows, unhandled thread exceptions, IRQL not met, and error code 0xc0000098.
I also changed the BIOS date and time. After several blue screens, I tried disabling fast boot, enabled DOCP, adjusted the clock speed to 3600Mhz, and set the FCLK to 1800Mhz, but the issues persisted. Eventually, after many restarts, Windows 10 finally installed, and I was able to show the My computer icon on the desktop. However, the blue screens returned repeatedly. I ran a memtest and confirmed the RAM was fine, removed the battery, and still faced the same problems.
Could anyone help identify the problem? Perhaps it’s related to the RAM? Thanks in advance!
It might be a CPU or motherboard issue as well... anyone familiar with another Ryzen model to test? Also, verify the RAM matches the compatibility list and consider swapping in different RAM modules if you can.
No one has a PC. This RAM isn't included in the QVL. I don't currently have any extra RAM modules, so I'd need to purchase them. Otherwise, I might have to give them back and look for another fix before returning the original.
I also attempted that, saved the ISO file and ran Rufus, but the installation stopped with a blue screen right away.
It seems there might be a RAM compatibility issue. You mentioned manually setting the clock to 3600, but have you considered lowering it? Trying a lower JEDEC standard like 2400 could help determine if the problem persists. If the system still crashes at higher speeds, your RAM or motherboard may be incompatible. Your Patriot Viper is experiencing this with a 11700K, which doesn’t exceed 3600—this suggests a hardware mismatch.
It seems you're experiencing a compatibility problem with RAM.
I reviewed PcPartPicker and it indicates my setup consumes about 319W. This is significantly higher than the power required. Initially, when I began the Windows installation, RAM was set to the default 2400MB or something similar. It wasn’t until later that I adjusted it and made it boot up properly. If it were just the RAM, I could have replaced it and purchased a better one from QVL. The main challenge now is that all components were ordered online, so I’m unsure what to keep, what to replace, and what to reorder. I’m hoping this is the problem. However, during my search for a fix, I discovered others used RAM not available on QVL and achieved success with lower frequencies.