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Windows shuts down at 8:36 am each day?

Windows shuts down at 8:36 am each day?

R
Ramo612
Junior Member
48
03-10-2025, 12:58 AM
#1
Hi, I'm trying to fix a problem where Windows restarts the PC every day at 8:36am, regardless of what program is running. There are no scheduled events. In the Event Viewer, the process C:\WINDOWS\system32\shutdown.EXE (DESKTOP-UV8LQ0T) is restarting the computer for the user DESKTOP-UV8LQ0T under the reason "No title for this reason could be found" with code 0x800000ff. Any suggestions?
R
Ramo612
03-10-2025, 12:58 AM #1

Hi, I'm trying to fix a problem where Windows restarts the PC every day at 8:36am, regardless of what program is running. There are no scheduled events. In the Event Viewer, the process C:\WINDOWS\system32\shutdown.EXE (DESKTOP-UV8LQ0T) is restarting the computer for the user DESKTOP-UV8LQ0T under the reason "No title for this reason could be found" with code 0x800000ff. Any suggestions?

A
anto2003roma
Member
80
03-14-2025, 07:15 AM
#2
Export your System and Application logs and submit them in this manner...
Type the command eventvwr into the Run command box. The Event Viewer will appear.
Find the Windows Logs folder in the left pane and click the arrow (>) next to it to expand.
Right-click on the Application entry and pick 'Save all events as...'. Pick a directory that works for you and name it 'Application' (the .evtx extension will be added automatically).
Right-click on the System entry and select 'Save all events as...'. Choose a folder of your choice and name it 'System' (the .evtx extension will be added automatically).
Combine the Application.evtx and System.evtx files into one zip file and upload it.
A
anto2003roma
03-14-2025, 07:15 AM #2

Export your System and Application logs and submit them in this manner...
Type the command eventvwr into the Run command box. The Event Viewer will appear.
Find the Windows Logs folder in the left pane and click the arrow (>) next to it to expand.
Right-click on the Application entry and pick 'Save all events as...'. Pick a directory that works for you and name it 'Application' (the .evtx extension will be added automatically).
Right-click on the System entry and select 'Save all events as...'. Choose a folder of your choice and name it 'System' (the .evtx extension will be added automatically).
Combine the Application.evtx and System.evtx files into one zip file and upload it.

M
macmacoo
Member
193
03-14-2025, 08:53 AM
#3
Don't be surprised if you're unsure about the source of these instructions. You mentioned a file attachment, but uploading it isn't possible here.
M
macmacoo
03-14-2025, 08:53 AM #3

Don't be surprised if you're unsure about the source of these instructions. You mentioned a file attachment, but uploading it isn't possible here.

D
Deneth_
Member
175
03-27-2025, 11:50 PM
#4
Don't forget to upload the zip file to the cloud and provide a link. Make sure it's set to public.
D
Deneth_
03-27-2025, 11:50 PM #4

Don't forget to upload the zip file to the cloud and provide a link. Make sure it's set to public.

B
bspickler12345
Junior Member
29
04-02-2025, 07:16 PM
#5
I don't understand your point, but I definitely wouldn't go for a random zipfile.
Connecting it straight here might cause it to be removed.
B
bspickler12345
04-02-2025, 07:16 PM #5

I don't understand your point, but I definitely wouldn't go for a random zipfile.
Connecting it straight here might cause it to be removed.

R
Rodeen
Member
130
04-03-2025, 01:52 AM
#6
I'll stop trying to help then.
R
Rodeen
04-03-2025, 01:52 AM #6

I'll stop trying to help then.

P
patorus
Member
108
04-03-2025, 09:51 PM
#7
@wkdsean88
This: "Hi i have been having an issue where windows will restart the PC at 8.36am every day, doesn't matter what program is running.
I have no scheduled events
." (My underline.)
Does that mean that you looked in Task Scheduler?
It could very well be that you did not create that 8:36 a.m. scheduled event but it could be that some app may have done so.
Event Viewer can be very helpful. There is also Reliability History/Monitor - much more user friendly and the timeline format can reveal patterns.
Also take a look at what all is running on your computer via Process Explorer (Microsoft, free).
https://learn.microsoft.com/en-us/sysint...s-explorer
What you are looking for is some unknown or unexpected process running in the background - could be a potential culprit.
No need to take any immediate actions.
Objective first being to discover the cause of the restarts.
Then work on finding a fix.
A fix that does not immediately involve registry edits or downloading risky .zip files (or any type of file for that matter) from sketchy sources.
P
patorus
04-03-2025, 09:51 PM #7

@wkdsean88
This: "Hi i have been having an issue where windows will restart the PC at 8.36am every day, doesn't matter what program is running.
I have no scheduled events
." (My underline.)
Does that mean that you looked in Task Scheduler?
It could very well be that you did not create that 8:36 a.m. scheduled event but it could be that some app may have done so.
Event Viewer can be very helpful. There is also Reliability History/Monitor - much more user friendly and the timeline format can reveal patterns.
Also take a look at what all is running on your computer via Process Explorer (Microsoft, free).
https://learn.microsoft.com/en-us/sysint...s-explorer
What you are looking for is some unknown or unexpected process running in the background - could be a potential culprit.
No need to take any immediate actions.
Objective first being to discover the cause of the restarts.
Then work on finding a fix.
A fix that does not immediately involve registry edits or downloading risky .zip files (or any type of file for that matter) from sketchy sources.