Windows random hard locks

wANHEiZER
Member

158

09-03-2016, 09:13 PM

Recently my machine has begun shutting down unexpectedly with a black screen and halted audio. I’m unsure what might have triggered this issue. I’ve removed the CPU overclock, performed a full factory reset via BIOS, looked for driver updates or patches, verified there were no malware threats, and checked everything—still nothing resolved. I’ve also run the Windows Reliability Monitor, but it didn’t detect any problems. Could you assist? Your system details are: Windows Build 17134, Intel i5 3570K, ASUS P8Z77X-V PRO, 16GB RAM, 8GB G.Skill RAM, 256GB Kingston SSD, 3TB Barracuda HDD, Crucial SSD, and Gigabyte 380X Corsair TX850 power supply.

wANHEiZER

09-03-2016, 09:13 PM #1

UndeadGamerV2
Junior Member

09-04-2016, 01:03 AM

Check your memory performance with MemTestx86+. Test for at least 24 hours. Provide results.

UndeadGamerV2

09-04-2016, 01:03 AM #2

Check your memory performance with MemTestx86+. Test for at least 24 hours. Provide results.

Plofan
Member

09-04-2016, 05:19 PM

Option 1: Attempt to delete current Radeon drivers and set up previous versions.
Option 2: Take out your graphics card temporarily and rely on integrated graphics—just to test if the issue lies with the graphics card.

Plofan

09-04-2016, 05:19 PM #3

matt455
Member

188

09-06-2016, 04:31 AM

I removed the G.Skill 8GB package and have been fine ever since. Probably the RAM was outdated or the system was under heavy load at 1600 while the kit claimed 2133.

matt455

09-06-2016, 04:31 AM #4

I removed the G.Skill 8GB package and have been fine ever since. Probably the RAM was outdated or the system was under heavy load at 1600 while the kit claimed 2133.

bigssmol
Junior Member

09-07-2016, 05:59 AM

Thank you for informing us of the outcome

bigssmol

09-07-2016, 05:59 AM #5

Thank you for informing us of the outcome