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Windows prompts Chrome to enter a security key for credit card autofill.

Windows prompts Chrome to enter a security key for credit card autofill.

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sammybammy25
Member
57
12-19-2021, 08:12 PM
#1
I don’t remember adjusting any Windows or Google configurations. Now I’m being required to enter my security key when trying to auto-fill credit card details in Chrome, even though I don’t have one and never set it up before. My Google account has two-factor authentication with prompts and SMS, but no security keys. The option “For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device” is off, yet the Windows security prompt still appears. This is really annoying because Chrome won’t auto-fill my card info without Windows approval. Why does Windows get involved here? It’s been a while since it asked for my PIN, then it switched to letting me use a PIN instead, and now it only accepts security keys. Chrome version 110.0.5481.178 on Windows 11 Pro 22H2, 22621.1265.
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sammybammy25
12-19-2021, 08:12 PM #1

I don’t remember adjusting any Windows or Google configurations. Now I’m being required to enter my security key when trying to auto-fill credit card details in Chrome, even though I don’t have one and never set it up before. My Google account has two-factor authentication with prompts and SMS, but no security keys. The option “For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device” is off, yet the Windows security prompt still appears. This is really annoying because Chrome won’t auto-fill my card info without Windows approval. Why does Windows get involved here? It’s been a while since it asked for my PIN, then it switched to letting me use a PIN instead, and now it only accepts security keys. Chrome version 110.0.5481.178 on Windows 11 Pro 22H2, 22621.1265.

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Butterfly1416
Senior Member
701
12-30-2021, 12:53 PM
#2
People might keep sensitive information like autofill data on their devices for convenience and security reasons. Even with encryption, having it locally can protect against unauthorized access or breaches.
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Butterfly1416
12-30-2021, 12:53 PM #2

People might keep sensitive information like autofill data on their devices for convenience and security reasons. Even with encryption, having it locally can protect against unauthorized access or breaches.

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vannityrachel
Junior Member
4
12-30-2021, 02:52 PM
#3
If someone takes your laptop or uses you, people often point fingers at Google for losing your credit card info or blame another person for taking your money. If you don’t mind your card, you can change the autofill settings in Chrome to hide payment details and turn off Windows Hello.
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vannityrachel
12-30-2021, 02:52 PM #3

If someone takes your laptop or uses you, people often point fingers at Google for losing your credit card info or blame another person for taking your money. If you don’t mind your card, you can change the autofill settings in Chrome to hide payment details and turn off Windows Hello.

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ohRealize
Member
71
01-04-2022, 01:37 AM
#4
It isn't saved locally. The device holds a single code to access the crypto store on the computer. Most third-party applications now support Windows Hello authentication, and this is typically adjustable within the app. The key was originally tied to Windows Hello preferences—review those settings.
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ohRealize
01-04-2022, 01:37 AM #4

It isn't saved locally. The device holds a single code to access the crypto store on the computer. Most third-party applications now support Windows Hello authentication, and this is typically adjustable within the app. The key was originally tied to Windows Hello preferences—review those settings.

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Spaceface16518
Senior Member
564
01-04-2022, 02:08 AM
#5
I have the same issue! I have never owned any physical security key, but oddly Windows 11 suddenly thinks I've set one up? I'd love to remove it by using my password, facial recognition, or other 2 factor authentication... But I cant?... There is only a manage option, which prompts you to put in the physical security key device so you can THEN disable the option. But I don't own anything of the sort?... How fix?... Thank you anyone for your assistance.
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Spaceface16518
01-04-2022, 02:08 AM #5

I have the same issue! I have never owned any physical security key, but oddly Windows 11 suddenly thinks I've set one up? I'd love to remove it by using my password, facial recognition, or other 2 factor authentication... But I cant?... There is only a manage option, which prompts you to put in the physical security key device so you can THEN disable the option. But I don't own anything of the sort?... How fix?... Thank you anyone for your assistance.

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WallzCZ
Junior Member
6
01-06-2022, 02:47 AM
#6
I didn’t locate a solution, so I removed Chrome and reinstalled it. Because my system is frequently synced to the cloud, I’m unsure if I needed to reinstall Windows to resolve this problem.
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WallzCZ
01-06-2022, 02:47 AM #6

I didn’t locate a solution, so I removed Chrome and reinstalled it. Because my system is frequently synced to the cloud, I’m unsure if I needed to reinstall Windows to resolve this problem.