Windows key triggers an unusual pop-up window.
Windows key triggers an unusual pop-up window.
You're experiencing a strange behavior with your Windows 11 Pro setup. To access the real Start Menu instead of the unexpected box, you can try restarting your laptop or using the built-in troubleshooter. If you need further guidance, let me know!
Is it a refurbished machine? It resembles a system replacement such as Open Shell. If it had previous ownership, I’d reset and install a fresh OS.
It was purchased in its original condition. Initially, it ran on Windows 10 Pro, but after switching to Windows 11 Pro, it retained the odd pop-up, suggesting the problem might not be related to file changes during setup.
The Start Menu shown resembles Classic Shell, which isn’t included in standard Windows 10, 11, or other versions. It seems to be a different version, possibly an older one. I recommend following @GuiltySpark_’s advice and performing a clean reinstallation of Windows.