Windows keeps freezing repeatedly.
Windows keeps freezing repeatedly.
Hi, I'm trying to assist my brother with his PC problems. I've checked all the hardware and it seems fine there. When loading into Windows (before or after login), the system freezes randomly and doesn't respond no matter how long I wait. Even after a reboot, not all hardware functions properly and Explorer doesn't load correctly. Using WINRE to reset didn't help. The SFC/scannow and chkdsk commands haven't fixed anything. Ubuntu was installed on a USB drive (it works on my machine), but it doesn't appear in the bootloader. I'm unsure whether the issue is with Windows or the hardware. I'm attempting to install a fresh Windows 11 ISO, but if the boot loader can't detect it, I have no clear next steps. Thanks for your help.
Hi, have you attempted starting in save mode? This could assist. While the system boots, press F8 to navigate to boot options, selecting "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart," then press 4 to enable safe mode. If you prefer a different approach, depending on how much time you have, you might reset without losing data. I hope this helps.
Try logging in as administrator and execute 'sfc /scannow' to check for damaged files. Alternatively, consider a clean installation for the simplest recovery option.
Here are some possible causes and steps to try:
1. Check the BIOS settings to confirm the boot drive is recognized. Look for labels like UEFI or similar. If not found, proceed to next step.
2. Inspect the physical drive—could be damaged. Also consider software problems; identify whether it's an HDD, SSD, or M.2.
3. Try booting with a USB drive running Linux (e.g., Knoppix) to test if the issue lies with the OS or the drive.
4. A simple fix might involve a corrupted partition or failed OS installation; a clean install could clarify the problem.
5. If the drive appears faulty, it’s likely inexpensive—modern Gen4 M.2s are affordable, sometimes under $40 for a 1TB unit.