F5F Stay Refreshed Hardware Desktop Windows issues caused major problems with my computer.

Windows issues caused major problems with my computer.

Windows issues caused major problems with my computer.

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A
Aura_
Member
91
09-19-2023, 10:02 PM
#1
reported a minor brightness problem to Windows/Microsoft support, but couldn’t find the settings for adjustment. Everything else functioned normally. A remote session was performed, likely resetting unnecessary features, which caused significant issues. My IBUYPOWER gaming PC now only supports 1080p across all monitors, and it no longer recognizes additional displays. Microsoft responded the next day, but the situation seems unresolved. I’m unsure what steps to take now except wait until Monday when Ibuypower restarts to assess the damage. Could I be forced to return the tower if they can’t fix the issue?
A
Aura_
09-19-2023, 10:02 PM #1

reported a minor brightness problem to Windows/Microsoft support, but couldn’t find the settings for adjustment. Everything else functioned normally. A remote session was performed, likely resetting unnecessary features, which caused significant issues. My IBUYPOWER gaming PC now only supports 1080p across all monitors, and it no longer recognizes additional displays. Microsoft responded the next day, but the situation seems unresolved. I’m unsure what steps to take now except wait until Monday when Ibuypower restarts to assess the damage. Could I be forced to return the tower if they can’t fix the issue?

B
blustriker
Member
61
09-19-2023, 10:38 PM
#2
I didn't reach out to anyone from Microsoft for remote access. If you're unsure about the source, it's best to verify through official channels.
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blustriker
09-19-2023, 10:38 PM #2

I didn't reach out to anyone from Microsoft for remote access. If you're unsure about the source, it's best to verify through official channels.

H
145
09-20-2023, 03:17 AM
#3
System backup copies don’t retain user preferences. If you have the option, revert to a version before the issue occurred.
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hamsterdance00
09-20-2023, 03:17 AM #3

System backup copies don’t retain user preferences. If you have the option, revert to a version before the issue occurred.

P
PepsiBeastin
Junior Member
30
09-21-2023, 09:01 PM
#4
According to reports, the brightness adjustment slider isn't present on desktop PCs or monitors.
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PepsiBeastin
09-21-2023, 09:01 PM #4

According to reports, the brightness adjustment slider isn't present on desktop PCs or monitors.

L
LissieBear
Member
163
09-21-2023, 09:38 PM
#5
Desktop towers lack brightness adjustment in the operating system. This feature is exclusive to laptops, tablets, and all-in-one devices.
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LissieBear
09-21-2023, 09:38 PM #5

Desktop towers lack brightness adjustment in the operating system. This feature is exclusive to laptops, tablets, and all-in-one devices.

T
TorJules
Member
184
09-21-2023, 11:37 PM
#6
You can start the conversation directly from the settings menu. However, he mentioned restarting and didn’t provide a reference, so after rebooting you received no further details. You can contact support through the Windows settings for assistance. Regarding adjusting brightness on your Nvidia graphics card, check the specific instructions in your driver or settings.
T
TorJules
09-21-2023, 11:37 PM #6

You can start the conversation directly from the settings menu. However, he mentioned restarting and didn’t provide a reference, so after rebooting you received no further details. You can contact support through the Windows settings for assistance. Regarding adjusting brightness on your Nvidia graphics card, check the specific instructions in your driver or settings.

S
Sophie_Louisee
Junior Member
37
10-03-2023, 12:49 AM
#7
Buttons or menus are placed directly on the screens. As noted, there isn't a native brightness setting for desktop monitors. However, you can use Monitorian if the devices support it, making them adjustable.
S
Sophie_Louisee
10-03-2023, 12:49 AM #7

Buttons or menus are placed directly on the screens. As noted, there isn't a native brightness setting for desktop monitors. However, you can use Monitorian if the devices support it, making them adjustable.

D
DarkTitanPT
Member
162
10-03-2023, 08:29 PM
#8
I realized I had overlooked it, so I reached out once more to get them to revert to the restore point. Now my computer is back in working order. Appreciate the reminder!
D
DarkTitanPT
10-03-2023, 08:29 PM #8

I realized I had overlooked it, so I reached out once more to get them to revert to the restore point. Now my computer is back in working order. Appreciate the reminder!

E
evogeli
Member
249
10-03-2023, 11:06 PM
#9
You can use an Nvidia app to adjust brightness across your three monitors. The monitor controls are located on the peripherals, but you can manage them through software. I’ll check Monitorian for you.
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evogeli
10-03-2023, 11:06 PM #9

You can use an Nvidia app to adjust brightness across your three monitors. The monitor controls are located on the peripherals, but you can manage them through software. I’ll check Monitorian for you.

N
NORFFF
Member
199
10-05-2023, 07:04 AM
#10
For monitors that support DDC/CI, you can explore the ClickMonitorDDC project at the provided links.
N
NORFFF
10-05-2023, 07:04 AM #10

For monitors that support DDC/CI, you can explore the ClickMonitorDDC project at the provided links.

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