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Windows is experiencing crashes because of a hardware issue following a power failure?

Windows is experiencing crashes because of a hardware issue following a power failure?

K
Kuelo
Member
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55
09-11-2021, 01:28 AM
#1
Recently, we faced sporadic power interruptions in my vicinity, which led to the computer shutting down repeatedly without a proper shutdown. The following day, upon starting up, I was informed by a warning that a new CPU had been detected on the motherboard and that I needed to reset the profile—though I hadn’t changed the CPU, suggesting a possible link to the frequent crashes. After resetting it in the BIOS, the system booted normally.

However, when attempting to render videos with Adobe Media Encoder, the process halts around the halfway point, followed by a crash and restart. Reviewing the event logs revealed two error codes:
Hardware error: LiveKernelEvent - Code: 141
Hardware error: LiveKernelEvent - Code: 124

Searching online, these codes are associated with issues related to CPU, RAM, or video card. I’m concerned that unexpected power cuts might have affected the hardware. My priority is to identify which of these could be the root cause and address it first.
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K
Kuelo
09-11-2021, 01:28 AM #1

Recently, we faced sporadic power interruptions in my vicinity, which led to the computer shutting down repeatedly without a proper shutdown. The following day, upon starting up, I was informed by a warning that a new CPU had been detected on the motherboard and that I needed to reset the profile—though I hadn’t changed the CPU, suggesting a possible link to the frequent crashes. After resetting it in the BIOS, the system booted normally.

However, when attempting to render videos with Adobe Media Encoder, the process halts around the halfway point, followed by a crash and restart. Reviewing the event logs revealed two error codes:
Hardware error: LiveKernelEvent - Code: 141
Hardware error: LiveKernelEvent - Code: 124

Searching online, these codes are associated with issues related to CPU, RAM, or video card. I’m concerned that unexpected power cuts might have affected the hardware. My priority is to identify which of these could be the root cause and address it first.

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L
Lavacakepop
Junior Member
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11
09-16-2021, 09:35 AM
#2
The next morning, I received a notice during startup that my motherboard had detected a new CPU installation and that I needed to reset the profile (I didn't change the CPU, so I assume this was related to the frequent crashing). I reset this in the BIOS and it booted up fine.
Seems to me that your BIOS might be corrupted.
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
When Googling this, it says this can relate to one of three things (either a CPU, RAM or video card error).
I would first start by reflashing the BIOS, if you were on the latest version or making sure you're on the latest BIOS version if you have BIOS versions pending update.
I'm hoping something didn't get damaged when the power kept getting cut off unexpectedly.
If anything you should look into a UPS if you've encountered the issue with power failures prior to this thread's creation.
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L
Lavacakepop
09-16-2021, 09:35 AM #2

The next morning, I received a notice during startup that my motherboard had detected a new CPU installation and that I needed to reset the profile (I didn't change the CPU, so I assume this was related to the frequent crashing). I reset this in the BIOS and it booted up fine.
Seems to me that your BIOS might be corrupted.
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
When Googling this, it says this can relate to one of three things (either a CPU, RAM or video card error).
I would first start by reflashing the BIOS, if you were on the latest version or making sure you're on the latest BIOS version if you have BIOS versions pending update.
I'm hoping something didn't get damaged when the power kept getting cut off unexpectedly.
If anything you should look into a UPS if you've encountered the issue with power failures prior to this thread's creation.

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O
OOGDRAFUL
Junior Member
Find
34
10-04-2021, 12:29 AM
#3
The issue has been shared on Bleeping Computer. Please choose the forum you'd like assistance with and remove the post from the other one. Having both forums help at once will cause confusion. Yes, I also support Bleeping Computer and other forums.
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O
OOGDRAFUL
10-04-2021, 12:29 AM #3

The issue has been shared on Bleeping Computer. Please choose the forum you'd like assistance with and remove the post from the other one. Having both forums help at once will cause confusion. Yes, I also support Bleeping Computer and other forums.

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