Windows fails to set up on SSD even though it appears in Windows and the BIOS is accessible.
Windows fails to set up on SSD even though it appears in Windows and the BIOS is accessible.
R-ish Bullet Points Goal: Install windows on new M.2 Boot drive Drive: Crucial P2 500GB M.2 SSD (Model #CT500P2SSD8) Laptop: HP Pavillion from 2018, model #15-cs00563cl, prodID 3TS79UA#ABA Issue: New drive will show up in BIOS, in launched windows as a storage space, but not in the windows installation media Steps Taken So Far: 1. Installed new drive, unplugged old HDD, and inserted windows 10 install USB 2. Replugged in old HDD, launched to existing windows install, found drive in storage spaces, and initialized/formatted it. Shut off, disconnected HDD, and tried booting again 3. Launched in HDD windows again, opened up a terminal and did diskpart/ disk list command mentioned here , SSD does not show up as a connected device, just the install USB. Still see it in the BIOS 4. Tried enabling legacy boot and making sure secure boot was disabled- same results. 5. Downloaded driver's from Crucial onto separate USB drive, plugged that in with the installation media and tried selecting the driver manually 6. Tried putting the drive in my existing PC, repeated steps 1-4, same results. 7. Hail mary- tried copying USB install media to new SSD, booting without USB in. Says no bootable media Edit: I have now also tried manually installing the Intel Raid driver discussed below, and disabling CSM in my boot menu. I bought a new Crucial P2 500GB M.2 SSD (Model #CT500P2SSD8) to use as the new boot drive for my old laptop (HP Pavillion from 2018, model #15-cs00563cl, prodID 3TS79UA#ABA) so I can make it usable again. The existing hard drive launches, but it's painfully slow- like 2-3 minutes to launch Edge, and even typing in the search bar has a massive lag. I installed the new drive, disconnected the old one, and put it in my USB drive with the Windows installation media. This is the same USB I used to install windows on mine and my partner's PCs when we first built them, so it is a known good installation media. Launched into the BIOS to make sure the drive was there, and sure enough, it was (Imgur link of BIOS pic ) yet when I launched into the windows installer, it doesn't show up as an available installation drive. First I made sure the drive was initialized. I replugged in my POS hard drive, launched into windows, and sure enough, it was there in storage spaces ready to be formatted. I formatted the drive, tested copying a file/launching it to make sure it was working, then reformatted it again to wipe it and try the installation again. Went back into the windows installer after disconnecting my hard drive again, and the drive still isn't there at all. I opened up a terminal and did the diskpart/disk list command mentioned in this help article and the SSD doesn't show up in there at all. Just the USB installation media. The next thing I tried was installing windows on it from my main PC- I thought maybe it was some weird issue with HP's proprietary bios or whatever. Still no luck- and same situation as before. Shows up as another storage space when in windows, shows up as a connected drive in my bios, but does not show up in the windows installer. Also tried pulling the SSD driver from Crucial's site, downloading it onto a separate USB and selecting that driver in the windows installer manually just in case that was the issue. Figured this wouldn't work, but I also tried copying my install USB to the SSD and attempting to boot without the install USB connected- just the SSD I need to install windows on. It just says no bootable media and to press any key once I've inserted boot media. I'm kinda lost at this point and tbh I probably would have attempted to install Unbutu by now if I didn't super need fully-functioning Microsoft Office. I plan to use this laptop for college next semester and my university uses Office for everything. I've tried emulating with Wine on my work PC which runs Unbutu with little luck, but Linux is still fairly unfamiliar grounds to me besides /sudo apt get. Thank you all again for any help! I'll also list a bullet point version below for simplicity. I think I've gotten everything I've tried written out here but I'll double-check what I wrote and make edits if needed once my eyes hurt a little less lol. Been staring at screens for a long time.
DaSaltyGamer10
04-19-2016, 05:07 PM #1Hi all! I appreciate any help I can get on this. I'll post my tech specs up here, and details on the steps I've taken below. Troublesome SSD: Crucial P2 500GB M.2 SSD Model #CT500P2SSD8 Laptop that I'm trying to get this to be the boot drive of: HP Pavillion from 2018 Model #15-cs00563cl ProdID 3TS79UA#ABA Known Good PC I tested the drive in: CPU- Intel 9700F GPU- MSI 1650 Super Motherboard- MSI B360M (MS-7B24) TLR-ish Bullet Points Goal: Install windows on new M.2 Boot drive Drive: Crucial P2 500GB M.2 SSD (Model #CT500P2SSD8) Laptop: HP Pavillion from 2018, model #15-cs00563cl, prodID 3TS79UA#ABA Issue: New drive will show up in BIOS, in launched windows as a storage space, but not in the windows installation media Steps Taken So Far: 1. Installed new drive, unplugged old HDD, and inserted windows 10 install USB 2. Replugged in old HDD, launched to existing windows install, found drive in storage spaces, and initialized/formatted it. Shut off, disconnected HDD, and tried booting again 3. Launched in HDD windows again, opened up a terminal and did diskpart/ disk list command mentioned here , SSD does not show up as a connected device, just the install USB. Still see it in the BIOS 4. Tried enabling legacy boot and making sure secure boot was disabled- same results. 5. Downloaded driver's from Crucial onto separate USB drive, plugged that in with the installation media and tried selecting the driver manually 6. Tried putting the drive in my existing PC, repeated steps 1-4, same results. 7. Hail mary- tried copying USB install media to new SSD, booting without USB in. Says no bootable media Edit: I have now also tried manually installing the Intel Raid driver discussed below, and disabling CSM in my boot menu. I bought a new Crucial P2 500GB M.2 SSD (Model #CT500P2SSD8) to use as the new boot drive for my old laptop (HP Pavillion from 2018, model #15-cs00563cl, prodID 3TS79UA#ABA) so I can make it usable again. The existing hard drive launches, but it's painfully slow- like 2-3 minutes to launch Edge, and even typing in the search bar has a massive lag. I installed the new drive, disconnected the old one, and put it in my USB drive with the Windows installation media. This is the same USB I used to install windows on mine and my partner's PCs when we first built them, so it is a known good installation media. Launched into the BIOS to make sure the drive was there, and sure enough, it was (Imgur link of BIOS pic ) yet when I launched into the windows installer, it doesn't show up as an available installation drive. First I made sure the drive was initialized. I replugged in my POS hard drive, launched into windows, and sure enough, it was there in storage spaces ready to be formatted. I formatted the drive, tested copying a file/launching it to make sure it was working, then reformatted it again to wipe it and try the installation again. Went back into the windows installer after disconnecting my hard drive again, and the drive still isn't there at all. I opened up a terminal and did the diskpart/disk list command mentioned in this help article and the SSD doesn't show up in there at all. Just the USB installation media. The next thing I tried was installing windows on it from my main PC- I thought maybe it was some weird issue with HP's proprietary bios or whatever. Still no luck- and same situation as before. Shows up as another storage space when in windows, shows up as a connected drive in my bios, but does not show up in the windows installer. Also tried pulling the SSD driver from Crucial's site, downloading it onto a separate USB and selecting that driver in the windows installer manually just in case that was the issue. Figured this wouldn't work, but I also tried copying my install USB to the SSD and attempting to boot without the install USB connected- just the SSD I need to install windows on. It just says no bootable media and to press any key once I've inserted boot media. I'm kinda lost at this point and tbh I probably would have attempted to install Unbutu by now if I didn't super need fully-functioning Microsoft Office. I plan to use this laptop for college next semester and my university uses Office for everything. I've tried emulating with Wine on my work PC which runs Unbutu with little luck, but Linux is still fairly unfamiliar grounds to me besides /sudo apt get. Thank you all again for any help! I'll also list a bullet point version below for simplicity. I think I've gotten everything I've tried written out here but I'll double-check what I wrote and make edits if needed once my eyes hurt a little less lol. Been staring at screens for a long time.
For your Intel mainboard, download the corresponding AHCI and RAID driver from the provided link. Place the file on your installation USB in a folder you remember easily. Once the M.2 drive is ready, begin the setup process. When prompted for the drive selection and if nothing appears, choose "Load Driver" or a similar option. Pick the directory containing the extracted drivers and ensure subfolders are included so the system can locate them. If this works, clear all partitions before proceeding with the installation.
ChaoxicMatter
04-20-2016, 07:46 PM #3Yes, that’s accurate. The link refers to drivers compatible with Windows versions other than 10 and includes support for Intel server boards. This is the recommended driver to try.
Gladiador70
04-25-2016, 12:35 PM #5For the 9th generation model, use the f6flpy-x64.zip file containing bare AHCI drivers. You can find it at the provided Intel link.
NatsuNegao
05-14-2016, 01:17 PM #6I saved the file onto my USB drive, and when the Windows installer chose the full package to match my device, it located a compatible option. After installing, I tried refreshing to check for other available installation spots. Still, my M.2 slot isn’t detected and the list remains empty.
AyyLmaokai
05-19-2016, 10:14 AM #7Did your 2018 HP machine have an extra M.2 port? You need to get the latest Windows update file.
Yep! Pics attached in case that’s of any use. It came with a HDD as its only form of storage/main boot drive so nothing was installed in the board’s M.2 slot. The windows installer I’m using is pretty fresh, I downloaded it and used it maybe 4 months ago when I rebuilt my partner’s PC.
TechSoldierEx2
05-19-2016, 10:00 PM #10To resolve the problem, I attempted to install the BIOS on my main PC, but the same issues persisted. Refer to your original post for further information.