Windows Explorer shows high CPU consumption and prevents shutdown or restart.

F5F Stay Refreshed Hardware Desktop Windows Explorer shows high CPU consumption and prevents shutdown or restart.

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11-13-2023, 09:34 AM

Hello, I'm facing an issue with my PC that started without warning. The Windows Explorer is constantly using low CPU (15%-20%) and the fans are spinning rapidly. Whenever I try to restart or shut it down, it keeps looping between shutdown/restart screens. The only solutions I've found are forcing a hard reset or shutting it down manually. I'm worried this could damage the system if I try a reset, so I need help quickly before having to reinstall everything.

razrotshtin

11-13-2023, 09:34 AM #1

Winner
Member

242

11-14-2023, 09:25 PM

Here are the complete system specifications:

Winner

11-14-2023, 09:25 PM #2

Here are the complete system specifications:

Mirkay
Member

11-16-2023, 12:10 AM

Model: MSI Z270 SLI Plus
Processor: Intel Core i7-7700K
Memory: 32GB RAM at 3200 MHz
Graphics: GTX 1080 Ti

Mirkay

11-16-2023, 12:10 AM #3

Model: MSI Z270 SLI Plus
Processor: Intel Core i7-7700K
Memory: 32GB RAM at 3200 MHz
Graphics: GTX 1080 Ti

TempLate_YT
Senior Member

424

11-17-2023, 08:38 AM

Hardware, operating system, and software details?

TempLate_YT

11-17-2023, 08:38 AM #4

Hardware, operating system, and software details?

Circley_
Junior Member

11-19-2023, 01:24 PM

SSD model SSD:223GB OCZ-TRION100 (SATA SSD)
OS: Windows 10 64-bit, version 20H2
Feature pack: Windows Feature Experience Pack 120.2212.551.0
HDD: OS: Seagate ST2000DM006-2DM164 (SATA), 7452GB
HDD: OS: Seagate ST8000DM004-2CX188 (SATA)

Circley_

11-19-2023, 01:24 PM #5

Da_Fly1ng_P1g
Junior Member

11-19-2023, 02:00 PM

Have you verified all your storage devices for issues? During shutdowns, does the hard drive indicator display any signs of operation?

Da_Fly1ng_P1g

11-19-2023, 02:00 PM #6

Have you verified all your storage devices for issues? During shutdowns, does the hard drive indicator display any signs of operation?

905xA
Senior Member

667

11-19-2023, 02:23 PM

Everything seems to be in order. It all happened quickly, and the PC was off the previous day. The hard drive light isn’t showing any issues right now—just checking to make sure everything is normal.

905xA

11-19-2023, 02:23 PM #7

kruesae
Member

11-21-2023, 12:09 PM

On the computer case, you usually find a light showing activity. It turns on when the hard drives are working and off otherwise. This can be useful for checking issues.

kruesae

11-21-2023, 12:09 PM #8

On the computer case, you usually find a light showing activity. It turns on when the hard drives are working and off otherwise. This can be useful for checking issues.

mode122
Junior Member

12-01-2023, 02:31 PM

Make sure to open the windows task manager and observe each thread while using the explorer. Keep an eye on the CPU usage; it might be useful if the CPU shows a fault.

mode122

12-01-2023, 02:31 PM #9

Make sure to open the windows task manager and observe each thread while using the explorer. Keep an eye on the CPU usage; it might be useful if the CPU shows a fault.

SivTheGreat
Member

209

12-02-2023, 05:57 AM

#10

I confirmed it's causing the usual weak flashes during shutdown/restart or when CPU usage is high.

SivTheGreat

12-02-2023, 05:57 AM #10

I confirmed it's causing the usual weak flashes during shutdown/restart or when CPU usage is high.

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