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Windows does not always spot your network drives?

Windows does not always spot your network drives?

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Spaceface16518
Senior Member
564
05-13-2026, 12:37 AM
#1
Hello! Here is how I set it up: My router, an ASUS RT-ACRH13, is connected to a USB port on my Mediasonic ProBox HF2-SU3S2 box that holds two hard drives and one solid state drive. This whole setup plugs into a Lenovo ThinkPad Thunderbolt 4 Dock and the laptop itself running Windows 11. If I plug the entire unit directly into the laptop, the computer can read all four drives easily and let me format them or save files there. However, if I run it over the network instead of straight to the laptop, Win11 won't see those SSDs unless I take out the hard drives from the box first. The router sees everything fine no matter how I connect things. Is there any other way to make my computer read both the sticks and the networks at once? Should I just use a direct connection instead of the network (which would mean I can't access those drives on my tablet), or do I have to remove all the hard drives from the box anyway? Thanks for helping out!
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Spaceface16518
05-13-2026, 12:37 AM #1

Hello! Here is how I set it up: My router, an ASUS RT-ACRH13, is connected to a USB port on my Mediasonic ProBox HF2-SU3S2 box that holds two hard drives and one solid state drive. This whole setup plugs into a Lenovo ThinkPad Thunderbolt 4 Dock and the laptop itself running Windows 11. If I plug the entire unit directly into the laptop, the computer can read all four drives easily and let me format them or save files there. However, if I run it over the network instead of straight to the laptop, Win11 won't see those SSDs unless I take out the hard drives from the box first. The router sees everything fine no matter how I connect things. Is there any other way to make my computer read both the sticks and the networks at once? Should I just use a direct connection instead of the network (which would mean I can't access those drives on my tablet), or do I have to remove all the hard drives from the box anyway? Thanks for helping out!

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justmikegames
Junior Member
45
05-31-2026, 09:45 PM
#2
Here is an enclosure? Check the link for details. I don't see an Ethernet port on this Mediasonic ProBox. If you meant "plug the unit into your router," are you talking about a USB port? This specific router? Are you able to log in directly with admin access, or do you use the Asus Web GUI? Look at Section 3 of the manual to check settings and sharing options. Hopefully, this is just some wrong setup or missing info. But I have seen issues when using storage devices connected to a router's USB port. For example, my Linksys WRT1900AC had terrible network performance right after I plugged in a USB drive. That connection was fine until the port was left unused.
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justmikegames
05-31-2026, 09:45 PM #2

Here is an enclosure? Check the link for details. I don't see an Ethernet port on this Mediasonic ProBox. If you meant "plug the unit into your router," are you talking about a USB port? This specific router? Are you able to log in directly with admin access, or do you use the Asus Web GUI? Look at Section 3 of the manual to check settings and sharing options. Hopefully, this is just some wrong setup or missing info. But I have seen issues when using storage devices connected to a router's USB port. For example, my Linksys WRT1900AC had terrible network performance right after I plugged in a USB drive. That connection was fine until the port was left unused.

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ChelseaRB
Junior Member
37
06-01-2026, 02:45 AM
#3
Thanks for getting back to me. The ethernet port is on the dock, not on the ProBox. That's how I connect the computer to the router. The ProBox connects to the router via a USB cable. I use the ASUS web-based GUI to log into my router. I guess I could try that if I knew how, because I am the owner of the router and it is only used by me, but I don't know how to do it. Also, I hope this problem just isn't related to a bad setting. That's what I'm hoping someone on this forum will be able to tell me. They say that ASUS routers' USB ports are very slow, but it worked fine with my old setup (Windows 10 and an older ThinkPad and dock, no SSDs). The drives I have access to are fast enough to watch videos from a Wi-Fi tablet. However, I cannot access the SSDs. I think my problem is caused by combining SSDs and HDDs, but it disappears if I just plug the ProBox directly into the computer without using the network. Then my only issue is that Windows opens its own separate File Explorer window for each logical drive, except one, which has to be closed manually.
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ChelseaRB
06-01-2026, 02:45 AM #3

Thanks for getting back to me. The ethernet port is on the dock, not on the ProBox. That's how I connect the computer to the router. The ProBox connects to the router via a USB cable. I use the ASUS web-based GUI to log into my router. I guess I could try that if I knew how, because I am the owner of the router and it is only used by me, but I don't know how to do it. Also, I hope this problem just isn't related to a bad setting. That's what I'm hoping someone on this forum will be able to tell me. They say that ASUS routers' USB ports are very slow, but it worked fine with my old setup (Windows 10 and an older ThinkPad and dock, no SSDs). The drives I have access to are fast enough to watch videos from a Wi-Fi tablet. However, I cannot access the SSDs. I think my problem is caused by combining SSDs and HDDs, but it disappears if I just plug the ProBox directly into the computer without using the network. Then my only issue is that Windows opens its own separate File Explorer window for each logical drive, except one, which has to be closed manually.

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titowulk
Member
156
06-01-2026, 07:46 AM
#4
I own that old Probox. Even though I haven't put any of my fast SATA III SSDs inside, I don't think they would work differently than normal hard drives. The connection on both sides is the same. Maybe I should just swap in a space SATA SSD and test it to be sure (but without connecting it to the router).
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titowulk
06-01-2026, 07:46 AM #4

I own that old Probox. Even though I haven't put any of my fast SATA III SSDs inside, I don't think they would work differently than normal hard drives. The connection on both sides is the same. Maybe I should just swap in a space SATA SSD and test it to be sure (but without connecting it to the router).