Windows 2012 terminal server printing problems

F5F Stay Refreshed Software Operating Systems Windows 2012 terminal server printing problems

ostenvelez
Member

241

07-17-2016, 02:38 AM

Hi, I hope some of you can assist me. My customer has a terminal setup with printing issues. The problem appears only when printing from Internet Explorer—printing goes to the server printer, queues the job, and then drops it instead of displaying it. No error messages appear. I tried reinstalling the driver but still don’t see a solution. Since I can print normally on other applications, it’s unclear how this affects the issue. Please help me out. Best regards, Hjalte Hansen

ostenvelez

07-17-2016, 02:38 AM #1

charlieold8
Member

164

07-17-2016, 06:34 AM

Turn off Internet access? I’m not sure how it’s configured, so I can’t assist much. Wouldn’t it be better to select the printer first before printing?

charlieold8

07-17-2016, 06:34 AM #2

Turn off Internet access? I’m not sure how it’s configured, so I can’t assist much. Wouldn’t it be better to select the printer first before printing?

Sebatrox
Junior Member

07-19-2016, 01:55 AM

I'm sorry for not being specific. I selected the printer in IE, which uses print spooling, and then it gets removed. Turning off IE isn't an option.

Sebatrox

07-19-2016, 01:55 AM #3

I'm sorry for not being specific. I selected the printer in IE, which uses print spooling, and then it gets removed. Turning off IE isn't an option.

CatNinjaXD
Member

208

07-19-2016, 04:38 AM

The fix was a software upgrade for the driver. Even though other functions operated normally, it resolved the issue. The team isn't satisfied with updates for older users.

CatNinjaXD

07-19-2016, 04:38 AM #4

The fix was a software upgrade for the driver. Even though other functions operated normally, it resolved the issue. The team isn't satisfied with updates for older users.