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Windows 11 not responding and failing to react

Windows 11 not responding and failing to react

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FabiElTrapero
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04-04-2021, 02:03 PM
#1
Recently I've faced problems with Windows 11 becoming unresponsive, with issues like folders failing to open, the "save as" function and task manager stopping completely. This happens whether I've been using my computer for hours or just a short time. I've also experienced difficulties launching any programs, even when they're already open—sometimes the buttons stay clickable but do nothing. Closing or restarting the PC without using the power button is nearly impossible, and even when it works, the system tends to shut down while the hardware remains active.

I've run various scans and checks—malware, SFC/SCANOW, CHKDSK, memory tests, driver updates, DISM, clean boot, safe mode—but the problem continues. After a full Windows reset, I'm still stuck and have no solution in sight. Any advice would be really helpful.
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FabiElTrapero
04-04-2021, 02:03 PM #1

Recently I've faced problems with Windows 11 becoming unresponsive, with issues like folders failing to open, the "save as" function and task manager stopping completely. This happens whether I've been using my computer for hours or just a short time. I've also experienced difficulties launching any programs, even when they're already open—sometimes the buttons stay clickable but do nothing. Closing or restarting the PC without using the power button is nearly impossible, and even when it works, the system tends to shut down while the hardware remains active.

I've run various scans and checks—malware, SFC/SCANOW, CHKDSK, memory tests, driver updates, DISM, clean boot, safe mode—but the problem continues. After a full Windows reset, I'm still stuck and have no solution in sight. Any advice would be really helpful.

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FlyingPlatypus
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04-05-2021, 09:24 AM
#2
What hardware is available? How many drives are connected? Are there any HDDs present? Are temperatures being monitored?
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FlyingPlatypus
04-05-2021, 09:24 AM #2

What hardware is available? How many drives are connected? Are there any HDDs present? Are temperatures being monitored?

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bakedpotatoboy
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04-05-2021, 11:20 AM
#3
I've been keeping track of temperatures and everything looks normal. The system has four drives—three HDDs and one M.2 SSD—and I'm checking which operating system is active. My hardware details are listed below:

Operating System: Windows 11 Home 64-bit (10.0, Build 22621)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B79
BIOS: H.H0 (UEFI)
Processor: AMD Ryzen 5 3600 6-Core (12 CPUs, ~3.6GHz)
Memory: 24,576MB RAM
Available OS Memory: 24,498MB
Page File: 7,169MB used, 23,984MB free
Windows Directory: C:\WINDOWS
DirectX Version: DirectX 12
GPU: Nvidia Rtx 3050
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bakedpotatoboy
04-05-2021, 11:20 AM #3

I've been keeping track of temperatures and everything looks normal. The system has four drives—three HDDs and one M.2 SSD—and I'm checking which operating system is active. My hardware details are listed below:

Operating System: Windows 11 Home 64-bit (10.0, Build 22621)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B79
BIOS: H.H0 (UEFI)
Processor: AMD Ryzen 5 3600 6-Core (12 CPUs, ~3.6GHz)
Memory: 24,576MB RAM
Available OS Memory: 24,498MB
Page File: 7,169MB used, 23,984MB free
Windows Directory: C:\WINDOWS
DirectX Version: DirectX 12
GPU: Nvidia Rtx 3050

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bowbow007
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04-05-2021, 02:22 PM
#4
Assuming Windows is installed on the M.2 and no other OS partitions are present on those HDDs, detach the SATA cables from all the HDDs and perform an operational test. If speeds and responsiveness return, investigate each drive individually.
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bowbow007
04-05-2021, 02:22 PM #4

Assuming Windows is installed on the M.2 and no other OS partitions are present on those HDDs, detach the SATA cables from all the HDDs and perform an operational test. If speeds and responsiveness return, investigate each drive individually.

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eel8
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04-06-2021, 09:37 AM
#5
after a week of testing this appears to have resolved the issue, as disconnecting and reconnecting each drive allowed ckdsk to detect errors in some drives, and fixing them seems to have solved the problem.
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eel8
04-06-2021, 09:37 AM #5

after a week of testing this appears to have resolved the issue, as disconnecting and reconnecting each drive allowed ckdsk to detect errors in some drives, and fixing them seems to have solved the problem.

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