F5F Stay Refreshed Hardware Desktop Windows 11 hard restart frequently triggers an ACPI thermal zone log in the Event Viewer.

Windows 11 hard restart frequently triggers an ACPI thermal zone log in the Event Viewer.

Windows 11 hard restart frequently triggers an ACPI thermal zone log in the Event Viewer.

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Biblop713
Junior Member
17
10-05-2021, 09:21 PM
#1
You're looking for someone more knowledgeable to assist in identifying the software or hardware issue causing your crashes. The problem occurs when playing certain games, with varying engines and developers across different ages. You experience a severe reboot that forces your computer to restart. In the Event Viewer, you notice a critical error: the system restarts without a clean shutdown. Before this, logs show normal entries like ACPI thermal zone details, PSV values, temperature readings, and CPU voltages. Despite cleaning components and reapplying thermal paste, the issue persists. You've checked your specs—Windows 11 Pro, Intel i7, etc.—and even tried reinstalling the OS or changing BIOS settings. The games were moved to another drive, but temperatures didn't rise enough to trigger warnings. It seems the system is shutting down due to an unknown factor, possibly related to thermal management or unexpected hardware behavior. Someone with deeper technical insight could help pinpoint the exact cause.
B
Biblop713
10-05-2021, 09:21 PM #1

You're looking for someone more knowledgeable to assist in identifying the software or hardware issue causing your crashes. The problem occurs when playing certain games, with varying engines and developers across different ages. You experience a severe reboot that forces your computer to restart. In the Event Viewer, you notice a critical error: the system restarts without a clean shutdown. Before this, logs show normal entries like ACPI thermal zone details, PSV values, temperature readings, and CPU voltages. Despite cleaning components and reapplying thermal paste, the issue persists. You've checked your specs—Windows 11 Pro, Intel i7, etc.—and even tried reinstalling the OS or changing BIOS settings. The games were moved to another drive, but temperatures didn't rise enough to trigger warnings. It seems the system is shutting down due to an unknown factor, possibly related to thermal management or unexpected hardware behavior. Someone with deeper technical insight could help pinpoint the exact cause.

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soldier_craft
Member
242
10-13-2021, 12:21 AM
#2
Hello! I noticed this problem is from last May 2025, so it might still be active. Could you let me know if it’s fixed and how you resolved it?
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soldier_craft
10-13-2021, 12:21 AM #2

Hello! I noticed this problem is from last May 2025, so it might still be active. Could you let me know if it’s fixed and how you resolved it?