F5F Stay Refreshed Hardware Desktop Windows 11 crashes into BIOS after BSOD, drive vanishes

Windows 11 crashes into BIOS after BSOD, drive vanishes

Windows 11 crashes into BIOS after BSOD, drive vanishes

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Supernova4242
Member
110
06-16-2022, 06:17 PM
#1
Hello everyone, here’s the situation: I’m running an AMD 5800X3D with a Gigabyte X570 Aorus Master, 64GB GSKill DDR4 3600, paired with a 1TB NVMe SSD via PCIe Gen 4. My system boots into Windows 11 and I’m using a Samsung 970 EVO Plus 2TB NVMe SSD in RAID-1 and 2x WD Black 4TB SATA. Recently, my computer restarted itself in the BIOS after a strange event last night. I checked settings and saved, but something felt off. Now the system crashes with a "Critical_Process_Died" error, then restarts into BIOS. I noticed the BIOS didn’t detect a boot drive, which explains why it jumped to BIOS. I tried saving again and it worked fine.

However, the BSOD keeps appearing every hour, making it tough for the system to recognize. I moved my OS drive to the bottom NVMe slot, and it’s now functioning properly. This suggests a possible issue with the original drive or its interface. I’m unsure if the NVMe slot is faulty, or if there’s a speed limitation causing the problem. My graphics card is working, but I’m worried about performance drops or even a gradual loss of PCIe support. The CPU seems fine, but I’m unsure what’s causing these recurring errors. I need to figure out the root cause and decide whether to replace the drive or investigate further.
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Supernova4242
06-16-2022, 06:17 PM #1

Hello everyone, here’s the situation: I’m running an AMD 5800X3D with a Gigabyte X570 Aorus Master, 64GB GSKill DDR4 3600, paired with a 1TB NVMe SSD via PCIe Gen 4. My system boots into Windows 11 and I’m using a Samsung 970 EVO Plus 2TB NVMe SSD in RAID-1 and 2x WD Black 4TB SATA. Recently, my computer restarted itself in the BIOS after a strange event last night. I checked settings and saved, but something felt off. Now the system crashes with a "Critical_Process_Died" error, then restarts into BIOS. I noticed the BIOS didn’t detect a boot drive, which explains why it jumped to BIOS. I tried saving again and it worked fine.

However, the BSOD keeps appearing every hour, making it tough for the system to recognize. I moved my OS drive to the bottom NVMe slot, and it’s now functioning properly. This suggests a possible issue with the original drive or its interface. I’m unsure if the NVMe slot is faulty, or if there’s a speed limitation causing the problem. My graphics card is working, but I’m worried about performance drops or even a gradual loss of PCIe support. The CPU seems fine, but I’m unsure what’s causing these recurring errors. I need to figure out the root cause and decide whether to replace the drive or investigate further.

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StinkeKacka
Member
62
07-05-2022, 06:50 AM
#2
You can use the CristalDiskInfo tool to assess the drive's internal diagnostics. There are many possible reasons why an SSD might malfunction. It could be a defective unit needing firmware updates, a missing driver, or compatibility issues with Windows 11. The best approach is to swap in another similar SSD into the NVMe port and observe the behavior. Even then, some issues may be difficult to recreate. If your drive works fine in the alternate slot and the system remains stable, you likely have a workable solution. If your parts are still under warranty, reach out to customer support to check for an RMA option. Good luck!
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StinkeKacka
07-05-2022, 06:50 AM #2

You can use the CristalDiskInfo tool to assess the drive's internal diagnostics. There are many possible reasons why an SSD might malfunction. It could be a defective unit needing firmware updates, a missing driver, or compatibility issues with Windows 11. The best approach is to swap in another similar SSD into the NVMe port and observe the behavior. Even then, some issues may be difficult to recreate. If your drive works fine in the alternate slot and the system remains stable, you likely have a workable solution. If your parts are still under warranty, reach out to customer support to check for an RMA option. Good luck!

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ash_n_brad
Posting Freak
778
07-07-2022, 12:37 PM
#3
It seems like the system is functioning well despite being a few years old. Moving the storage drive to the top slot didn’t cause any issues, and all disks appear healthy. The Gen4 speeds loss isn’t a major concern since you didn’t heavily rely on them. NVMe slots can occasionally fail, but it doesn’t necessarily mean a bigger problem is coming. Replacing the motherboard isn’t something to worry about right now unless you notice other symptoms.
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ash_n_brad
07-07-2022, 12:37 PM #3

It seems like the system is functioning well despite being a few years old. Moving the storage drive to the top slot didn’t cause any issues, and all disks appear healthy. The Gen4 speeds loss isn’t a major concern since you didn’t heavily rely on them. NVMe slots can occasionally fail, but it doesn’t necessarily mean a bigger problem is coming. Replacing the motherboard isn’t something to worry about right now unless you notice other symptoms.