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Windows 11 becomes unresponsive on a brand new Lenovo machine

Windows 11 becomes unresponsive on a brand new Lenovo machine

M
MysteriaYT
Junior Member
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32
08-09-2021, 03:52 PM
#1
A 4-day-old Lenovo desktop using Windows 11 is experiencing frequent freezes, requiring hard reboots to restore functionality. The installed software includes antivirus (WebRoot) and anti-malware (MalwareBytes), along with Google Chrome and Brave. Previous testing on other laptops with the same setup showed no issues, suggesting the problem might be specific to this PC. Any suggestions for possible causes? Thank you in advance.
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M
MysteriaYT
08-09-2021, 03:52 PM #1

A 4-day-old Lenovo desktop using Windows 11 is experiencing frequent freezes, requiring hard reboots to restore functionality. The installed software includes antivirus (WebRoot) and anti-malware (MalwareBytes), along with Google Chrome and Brave. Previous testing on other laptops with the same setup showed no issues, suggesting the problem might be specific to this PC. Any suggestions for possible causes? Thank you in advance.

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O
OffsetBadge
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191
08-12-2021, 09:37 AM
#2
The exact model of this Lenovo desktop is clear.
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O
OffsetBadge
08-12-2021, 09:37 AM #2

The exact model of this Lenovo desktop is clear.

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C
catseecoo
Senior Member
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662
08-13-2021, 06:27 PM
#3
Using two live antivirus programs together often leads to issues. Choose one and remove the other.
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C
catseecoo
08-13-2021, 06:27 PM #3

Using two live antivirus programs together often leads to issues. Choose one and remove the other.

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W
Warp710
Junior Member
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9
08-15-2021, 11:50 AM
#4
V50t 系列/型号 11QE i5core
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W
Warp710
08-15-2021, 11:50 AM #4

V50t 系列/型号 11QE i5core

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H
huleman
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60
08-16-2021, 12:06 AM
#5
How much space is occupied on the SSD? What activity were you engaged in while the system was freezing?
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H
huleman
08-16-2021, 12:06 AM #5

How much space is occupied on the SSD? What activity were you engaged in while the system was freezing?

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H
horselover20
Junior Member
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2
08-16-2021, 08:20 AM
#6
There is 903 GB available on the SSD. It froze once during web browsing, and every other time when idle. This has only happened for the first time in five days. On most days it froze 1-2 times in the morning. I adjusted some power settings yesterday while troubleshooting.
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H
horselover20
08-16-2021, 08:20 AM #6

There is 903 GB available on the SSD. It froze once during web browsing, and every other time when idle. This has only happened for the first time in five days. On most days it froze 1-2 times in the morning. I adjusted some power settings yesterday while troubleshooting.

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X
xTesla_
Junior Member
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33
08-16-2021, 02:06 PM
#7
Are all drivers current? Yes, please remove one of the anti-malware tools.
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X
xTesla_
08-16-2021, 02:06 PM #7

Are all drivers current? Yes, please remove one of the anti-malware tools.

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