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Windows 11

Windows 11

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ReelFishn
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169
07-23-2021, 01:26 AM
#1
My Windows 11 laptop experiences unexpected restarts under low-power conditions such as web browsing or video streaming. The issue appears only when using limited power settings, like while watching a YouTube video or taking notes in Microsoft OneNote. It doesn’t occur during gaming sessions, even with demanding titles like Horizon Zero Dawn or World War Z. The most recent incident happened while uninstalling Bing, and the machine restarts immediately without entering repair mode. The system is running the 23H2 update with all drivers up to date. Lenovo Vantage and Windows integrity checks report no problems. Reinstalling Windows didn’t fix the problem. I avoid suspicious websites and unauthorized software. Edit: Occasionally the computer freezes at shutdown, but it keeps showing the shutdown animation for hours. The last time it stayed on for 25 minutes before turning off again.
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ReelFishn
07-23-2021, 01:26 AM #1

My Windows 11 laptop experiences unexpected restarts under low-power conditions such as web browsing or video streaming. The issue appears only when using limited power settings, like while watching a YouTube video or taking notes in Microsoft OneNote. It doesn’t occur during gaming sessions, even with demanding titles like Horizon Zero Dawn or World War Z. The most recent incident happened while uninstalling Bing, and the machine restarts immediately without entering repair mode. The system is running the 23H2 update with all drivers up to date. Lenovo Vantage and Windows integrity checks report no problems. Reinstalling Windows didn’t fix the problem. I avoid suspicious websites and unauthorized software. Edit: Occasionally the computer freezes at shutdown, but it keeps showing the shutdown animation for hours. The last time it stayed on for 25 minutes before turning off again.

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alejandrobo1
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07-31-2021, 04:55 PM
#2
No, there are no items visible in the event viewer near the restart period.
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alejandrobo1
07-31-2021, 04:55 PM #2

No, there are no items visible in the event viewer near the restart period.

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ULTRAGE
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137
08-17-2021, 02:13 PM
#3
@knight_of_the_lost_world wanted to discuss the same topic as @Tetras. There could be some mistakes and warnings that aren't necessarily important here, but they might still offer useful clues about the main problems.
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ULTRAGE
08-17-2021, 02:13 PM #3

@knight_of_the_lost_world wanted to discuss the same topic as @Tetras. There could be some mistakes and warnings that aren't necessarily important here, but they might still offer useful clues about the main problems.

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Mr_Floobiful
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08-17-2021, 09:40 PM
#4
I'll remember this next time it occurs.
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Mr_Floobiful
08-17-2021, 09:40 PM #4

I'll remember this next time it occurs.

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Blue51
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08-17-2021, 10:42 PM
#5
it just occurred once more while watching a random YouTube video; my laptop restarted automatically. The warning displayed indicated that the application-specific permission settings didn’t allow Local Launch for the COM Server application with the specified CLSID and APPID. This security restriction can be adjusted via the Component Services admin tool. I also experienced this issue when playing Horizon Forbidden West, often leaving the game tutorial running in the background. The random reboot happened again when using my browser, but switching to Microsoft Edge from Google Chrome didn’t resolve it.
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Blue51
08-17-2021, 10:42 PM #5

it just occurred once more while watching a random YouTube video; my laptop restarted automatically. The warning displayed indicated that the application-specific permission settings didn’t allow Local Launch for the COM Server application with the specified CLSID and APPID. This security restriction can be adjusted via the Component Services admin tool. I also experienced this issue when playing Horizon Forbidden West, often leaving the game tutorial running in the background. The random reboot happened again when using my browser, but switching to Microsoft Edge from Google Chrome didn’t resolve it.

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