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Windows 10 setup feels extremely frustrating

Windows 10 setup feels extremely frustrating

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imnotben
Member
67
11-12-2016, 12:55 PM
#1
Yesterday morning I powered down my previous machine for the final time, preparing for a hardware upgrade. Naturally, I had connected my Windows 10 license to my Microsoft account beforehand, knowing the new motherboard wouldn't be recognized. Everything functioned perfectly after reinstalling Windows, but I couldn't activate it. Upon checking my Microsoft account, I found two devices listed: the new computer and the old one. Deciding it might help, I removed the old machine from the list since I wouldn't use or restart it. I'm certain the license was tied to the device I deleted, which explains the activation issue. I'm now reaching out to Microsoft for assistance. I received a generic response on their forum, and after explaining my problem, their support line disconnected. I'm growing frustrated with the persistent "Activate Windows" message. I spent 800€ on this upgrade, but now have no funds left—even if I had money, I'd prefer to stick with Windows. Anyone have any advice? On a brighter side, the new setup is really impressive!
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imnotben
11-12-2016, 12:55 PM #1

Yesterday morning I powered down my previous machine for the final time, preparing for a hardware upgrade. Naturally, I had connected my Windows 10 license to my Microsoft account beforehand, knowing the new motherboard wouldn't be recognized. Everything functioned perfectly after reinstalling Windows, but I couldn't activate it. Upon checking my Microsoft account, I found two devices listed: the new computer and the old one. Deciding it might help, I removed the old machine from the list since I wouldn't use or restart it. I'm certain the license was tied to the device I deleted, which explains the activation issue. I'm now reaching out to Microsoft for assistance. I received a generic response on their forum, and after explaining my problem, their support line disconnected. I'm growing frustrated with the persistent "Activate Windows" message. I spent 800€ on this upgrade, but now have no funds left—even if I had money, I'd prefer to stick with Windows. Anyone have any advice? On a brighter side, the new setup is really impressive!

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Andeeh_
Junior Member
19
11-19-2016, 09:10 AM
#2
I’ll review the bot’s responses carefully. Once you’re ready, let me know and I’ll connect you with a live representative.
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Andeeh_
11-19-2016, 09:10 AM #2

I’ll review the bot’s responses carefully. Once you’re ready, let me know and I’ll connect you with a live representative.

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ninjaboy_1234
Member
78
11-19-2016, 05:57 PM
#3
You are left with just two choices: a phone number or the community forums.
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ninjaboy_1234
11-19-2016, 05:57 PM #3

You are left with just two choices: a phone number or the community forums.

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Mistqkes
Junior Member
6
11-19-2016, 11:17 PM
#4
I went through a long chat with their support team, but it didn’t lead anywhere. They couldn’t offer any more details than what I already understood. In short, the program can’t find a way to turn on the device. When I mentioned it might be because the Windows 10 device I had was removed from my account, they just said I shouldn’t have done that. Although I understood that wasn’t the case, none of the confirmation steps mentioned deleting my Windows 10 license. I didn’t realize how much trouble I’d face if I agreed. Probably, I don’t need to push your buttons. When I asked about recovering the deleted device or proving it was still on my account, they said only Level 3 support could help and that would be for very serious issues. Clearly, my problem wasn’t that severe. They only asked for my Windows 7 key, which I’ve lost (and even then it could cost me 29€). I only have a 6-year-old receipt from a defunct company and a broken download link. Microsoft Imagine replaced Dreamspark Premium, so I don’t have any valid key. The last Windows 10 machine was deleted yesterday, and they insisted I contact [email protected] with my case ID. I’m unsure what to do, but I’ve heard some people manage to fix things. Essentially, I’m left with three choices: reassemble my old computer—which would be frustrating but might reactivate Windows—and try to link it back to my Microsoft account; send a message to that address they gave me, which I doubt would help; or try Pirate Windows 10, which I really don’t want to attempt. Any suggestions? I think it could work if I rebuild the old machine, but I’m not sure Windows 10 would activate without the old SSD or HDD.
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Mistqkes
11-19-2016, 11:17 PM #4

I went through a long chat with their support team, but it didn’t lead anywhere. They couldn’t offer any more details than what I already understood. In short, the program can’t find a way to turn on the device. When I mentioned it might be because the Windows 10 device I had was removed from my account, they just said I shouldn’t have done that. Although I understood that wasn’t the case, none of the confirmation steps mentioned deleting my Windows 10 license. I didn’t realize how much trouble I’d face if I agreed. Probably, I don’t need to push your buttons. When I asked about recovering the deleted device or proving it was still on my account, they said only Level 3 support could help and that would be for very serious issues. Clearly, my problem wasn’t that severe. They only asked for my Windows 7 key, which I’ve lost (and even then it could cost me 29€). I only have a 6-year-old receipt from a defunct company and a broken download link. Microsoft Imagine replaced Dreamspark Premium, so I don’t have any valid key. The last Windows 10 machine was deleted yesterday, and they insisted I contact [email protected] with my case ID. I’m unsure what to do, but I’ve heard some people manage to fix things. Essentially, I’m left with three choices: reassemble my old computer—which would be frustrating but might reactivate Windows—and try to link it back to my Microsoft account; send a message to that address they gave me, which I doubt would help; or try Pirate Windows 10, which I really don’t want to attempt. Any suggestions? I think it could work if I rebuild the old machine, but I’m not sure Windows 10 would activate without the old SSD or HDD.

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pambeau21
Junior Member
27
11-21-2016, 03:28 PM
#5
You likely have an OEM key. It seems the version was upgraded or is original Windows 10. You might test it with a phone service or obtain another key. Following the update, purchasing another key is recommended. Depending on your budget, there are inexpensive keys under 50€ or genuine OEM keys around 90€. If you don’t want to repeat this, retail prices range from 130 to 170€.
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pambeau21
11-21-2016, 03:28 PM #5

You likely have an OEM key. It seems the version was upgraded or is original Windows 10. You might test it with a phone service or obtain another key. Following the update, purchasing another key is recommended. Depending on your budget, there are inexpensive keys under 50€ or genuine OEM keys around 90€. If you don’t want to repeat this, retail prices range from 130 to 170€.

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Fatryx
Member
235
11-21-2016, 04:15 PM
#6
I lack an OEM key and was certain about it. A few years ago, as an I.T student, I received a free Windows 7 license from Dreamspark. The documentation and download link are still with me. When Windows 10 launched, I upgraded promptly. I reformatted the drive multiple times; Windows would reinstall itself automatically. I kept a backup certificate file, though it’s now missing. Six months ago, I double-checked everything for a smooth upgrade—confirmed no OEM key, linked the license to my Microsoft account, and verified nothing was wrong. Despite all efforts, I couldn’t predict this issue. I won’t purchase another Windows 10 key ever. To be clear, a Sub-50 isn’t even affordable for me. I invested everything in this upgrade and regret nothing! Probably, I just need to fix my old PC now.
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Fatryx
11-21-2016, 04:15 PM #6

I lack an OEM key and was certain about it. A few years ago, as an I.T student, I received a free Windows 7 license from Dreamspark. The documentation and download link are still with me. When Windows 10 launched, I upgraded promptly. I reformatted the drive multiple times; Windows would reinstall itself automatically. I kept a backup certificate file, though it’s now missing. Six months ago, I double-checked everything for a smooth upgrade—confirmed no OEM key, linked the license to my Microsoft account, and verified nothing was wrong. Despite all efforts, I couldn’t predict this issue. I won’t purchase another Windows 10 key ever. To be clear, a Sub-50 isn’t even affordable for me. I invested everything in this upgrade and regret nothing! Probably, I just need to fix my old PC now.

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ChainChompz
Member
187
11-21-2016, 06:34 PM
#7
This removal from the Microsoft account means it won<|pad|>'s be re-added only with a key provided by the user, which you no longer possess. It was previously reactivated due to the account link, explaining why activation shows "Windows is activated with a digital license tied to your Microsoft account." The system doesn't just store it in the account; it also uses machine details, while the account remains linked. Conversely, the machine doesn't depend on the account link for activation as long as the OS stays active. It seems a disclaimer should have been included, and the new PC likely wasn't checked to confirm activation transfer before removal. Pirated Windows 10 probably won't get updates, so you're limited to about six months of security. Some questionable sites sell keys cheaply, which is the only alternative I see besides buying new.
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ChainChompz
11-21-2016, 06:34 PM #7

This removal from the Microsoft account means it won<|pad|>'s be re-added only with a key provided by the user, which you no longer possess. It was previously reactivated due to the account link, explaining why activation shows "Windows is activated with a digital license tied to your Microsoft account." The system doesn't just store it in the account; it also uses machine details, while the account remains linked. Conversely, the machine doesn't depend on the account link for activation as long as the OS stays active. It seems a disclaimer should have been included, and the new PC likely wasn't checked to confirm activation transfer before removal. Pirated Windows 10 probably won't get updates, so you're limited to about six months of security. Some questionable sites sell keys cheaply, which is the only alternative I see besides buying new.

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hugojulia
Member
62
11-22-2016, 01:01 AM
#8
Consider putting your previous PC back together using another case and an old HDD, then installing Windows 10 there. Think about whether it can start on its own and connect again, and then move the license to the new machine?
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hugojulia
11-22-2016, 01:01 AM #8

Consider putting your previous PC back together using another case and an old HDD, then installing Windows 10 there. Think about whether it can start on its own and connect again, and then move the license to the new machine?

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Crazy_Heaven
Posting Freak
811
11-22-2016, 04:10 PM
#9
You hold an OEM license. Even after switching to Windows 10, it remains an OEM product. The license is tied to the initial motherboard it was installed on. Retail licenses can be transferred, while OEM licenses cannot.
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Crazy_Heaven
11-22-2016, 04:10 PM #9

You hold an OEM license. Even after switching to Windows 10, it remains an OEM product. The license is tied to the initial motherboard it was installed on. Retail licenses can be transferred, while OEM licenses cannot.

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poofx4
Junior Member
28
11-22-2016, 05:09 PM
#10
I'm not sure why you're insisting that I have an OEM license. I just don't. I'll tell you again I made perfectly sure that I did not when I planned this upgrade months ago. I read articles for hours, made sure I understood what OEM was and that I did not have one. I am currently in the process of installing windows on a sort of frankenstein version of my old rig in the hopes that I can recover my old license.
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poofx4
11-22-2016, 05:09 PM #10

I'm not sure why you're insisting that I have an OEM license. I just don't. I'll tell you again I made perfectly sure that I did not when I planned this upgrade months ago. I read articles for hours, made sure I understood what OEM was and that I did not have one. I am currently in the process of installing windows on a sort of frankenstein version of my old rig in the hopes that I can recover my old license.

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