Windows 10 Pro is experiencing issues and won't respond.
Windows 10 Pro is experiencing issues and won't respond.
Hello everyone, here’s what happened. I assembled my PC using parts from Master, but I purchased the components myself. In my region they sell cracked Windows versions (even without an OEM key), which is probably why my monitor turns black and I can only restart from the case. After three months it failed completely, so I reached out again. They reinstalled their version, but after five days it crashed once more. Now it powers on, but after just five seconds it doesn’t respond at all. They say it works fine on other systems they’ve used. My system specs are an i7-12700K, MSI MEK RX6600, 8GB DDR4 (3200MHz XMP), Corsair Vengeance RGB Pro, and a 1TB SSD on an MSI Pro Z690 AIO motherboard with Corsair RM850 80+ Gold PSU. It’s really frustrating, especially since I built it in a country where such issues are common.
We all face challenges with computers sometimes. If Windows freezes instantly, it's hard to complete tasks, so I’d first try turning off XMP and updating the BIOS. After that, I considered resetting to original or optimized settings in the BIOS and leaving XMP disabled for testing. Regarding error pop-ups during crashes, did you notice any warnings about the error code? When the system powers on but doesn’t respond after a few seconds, it reaches Windows or where exactly it continues in the boot sequence?
Thanks for your assistance! He mentioned that Corsair RAM has some "bad batches," so it’s safer to stick to 3000MHz. I updated the motherboard BIOS myself—the latest version—and followed his advice. Let's see if it makes a difference. When he assembled it, he didn’t run any tests, just said everything would be okay. But it turned out not to be that simple... I could have avoided these issues, but now I’m stuck. I should have bought a laptop and a PS5 instead.
Many knowledgeable individuals are here to assist you. I wouldn't simply reduce the speed to 3000mhz; instead, I'd disable xmp at the default setting, which would likely be around 2133mhz until we determine the problem. When your computer powers on, do you have the option to log into Windows or does it halt before reaching there? It's noteworthy that it functioned properly for five days before the issue resurfaced.
It seems I need to reach another master for that initial load issue—I’m worried I might make a mistake. No pop-up warnings appear that it’s not acceptable; instead, I received an AMD bug report during a grey screen (after the Windows reinstall). There are many errors in the Event Viewer, possibly due to an unlicensed Windows trying to activate itself. Once the system restarts, everything seems normal again, though I can’t shut it down, open Task Manager, or use Ctrl+Alt+Del. It worked after I increased the RAM speed to 3000MHz in the BIOS.
Great news! I'm happy to assist. Feel free to share your update, and we'll check if we can resolve the issue together.
Thank you again. I’m glad I can assist you. Please keep me updated if anything arises. Appreciate your support.