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Windows 10 needs to be restarted, but the keyboard isn't working and a full reinstall isn't helping.

Windows 10 needs to be restarted, but the keyboard isn't working and a full reinstall isn't helping.

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CreeperChaos
Member
143
07-06-2016, 01:45 PM
#1
I attempted to reset Windows 10 via settings, but my keyboard stopped responding. The USB port appeared dead, so I used a PS2 keyboard and the Num-Locks light came on, yet it didn’t function. I also tried reinstalling Windows 10 from a flash drive, but the computer refused to boot. It started directly into Windows even though I had my USB drive set as the primary boot device. My motherboard is an Asus M5A78L-M/USB3, and currently there are no USB or audio drivers available. I was worried this might be the issue, but my mouse, keyboard, and headphones worked fine after upgrading from Windows 7. I really enjoy Windows 10, though I’m getting frustrated with the small problems that affect it. Please help me.
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CreeperChaos
07-06-2016, 01:45 PM #1

I attempted to reset Windows 10 via settings, but my keyboard stopped responding. The USB port appeared dead, so I used a PS2 keyboard and the Num-Locks light came on, yet it didn’t function. I also tried reinstalling Windows 10 from a flash drive, but the computer refused to boot. It started directly into Windows even though I had my USB drive set as the primary boot device. My motherboard is an Asus M5A78L-M/USB3, and currently there are no USB or audio drivers available. I was worried this might be the issue, but my mouse, keyboard, and headphones worked fine after upgrading from Windows 7. I really enjoy Windows 10, though I’m getting frustrated with the small problems that affect it. Please help me.

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169
07-06-2016, 06:25 PM
#2
No, I did not reset the CMOS.
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Bartercardinal
07-06-2016, 06:25 PM #2

No, I did not reset the CMOS.

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Chester09
Senior Member
491
07-07-2016, 02:29 AM
#3
I don't know the exact details, but you should ask for guidance on how to proceed.
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Chester09
07-07-2016, 02:29 AM #3

I don't know the exact details, but you should ask for guidance on how to proceed.

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GodsGirl13
Junior Member
10
07-09-2016, 12:36 AM
#4
Asus M5A78L-M USB3 User Guide: Jumpers www.manualslib.com/manual/432348/Asus-M5a78l-M-Usb3.html?page=29
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GodsGirl13
07-09-2016, 12:36 AM #4

Asus M5A78L-M USB3 User Guide: Jumpers www.manualslib.com/manual/432348/Asus-M5a78l-M-Usb3.html?page=29

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DurpVolts
Member
173
07-09-2016, 02:50 AM
#5
Thank you!
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DurpVolts
07-09-2016, 02:50 AM #5

Thank you!