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Windows 10 hangs during startup and starts automatic repair mode.

Windows 10 hangs during startup and starts automatic repair mode.

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carloselc
Member
112
08-18-2016, 07:01 AM
#1
While watching a film, my computer suddenly froze. At first it stuck in a repeating blue screen message saying “Just collecting some info,” then would restart and repeat the same cycle. After several attempts to power it down, it finally reached its current state. Now when I turn it on (after the BIOS screen), I see a black screen with the Windows logo and the text “Preparing Automatic Repair.” The problem is that it freezes at this point and doesn’t actually fix anything. Online guides don’t help because they require booting into Windows to proceed, but it never gets past the automatic repair screen. I’ve upgraded my BIOS and tried using a Windows installation USB, yet nothing works. I’m really stuck and haven’t found a solution yet.
C
carloselc
08-18-2016, 07:01 AM #1

While watching a film, my computer suddenly froze. At first it stuck in a repeating blue screen message saying “Just collecting some info,” then would restart and repeat the same cycle. After several attempts to power it down, it finally reached its current state. Now when I turn it on (after the BIOS screen), I see a black screen with the Windows logo and the text “Preparing Automatic Repair.” The problem is that it freezes at this point and doesn’t actually fix anything. Online guides don’t help because they require booting into Windows to proceed, but it never gets past the automatic repair screen. I’ve upgraded my BIOS and tried using a Windows installation USB, yet nothing works. I’m really stuck and haven’t found a solution yet.