Windows 10 experiences unexpected crashes in games and applications.
Windows 10 experiences unexpected crashes in games and applications.
Hey everyone, I’m facing some issues with my younger brother’s PC. It was purchased and assembled about 24 months ago. The system comes with these components: an XFX Radeon RX 6600 SWFT, AMD Ryzen 5 3600 processor, ASUS PRIME A520M-K motherboard, Corsair Vengeance LPX DDR4 3600MHz with 16GB RAM, a 550W PSU, Cooler Master MasterBox NR400, Kingston A400 240GB SSD, and a 500GB version. It also has a 240mm NZXT water cooler. The problem is that during random gameplay—things like Squad, Dead by Daylight 2, The Forest, Rome 2, Total War—games frequently crash. It can take anywhere from a few minutes to several hours. After a crash, the system restarts to Windows Desktop, but the whole setup doesn’t shut down. Sometimes it feels like the game is stuttering, and textures appear blurry before termination. I initially suspected the GPU was the issue (the first card we used was 1660), but after replacing it, the issue persisted. I’ve tried several fixes: a clean Windows reinstall, checking GPU/CPU temperatures and running stress tests, updating drivers, switching the SSD, and cleaning the PC. I’ve also noticed error messages like DXGI_ERROR_DEVICE_HUNG, and the video file attached shows various crash patterns. Usually, the game just quits, so a blue screen isn’t typical.
Microsoft reports that this is an error of communication between the system and games. if you have XPM enabled try disabling that in bios before anything else. XMP works fine for many people but not all. I also get the crash to desktop with my AMD 5900x. no XMP zero issues and I play all games without issues.
I've considered it too. It seems the XMP equivalent isn't listed in the BIOS, right? AMD actually has a different term for it.
they perform adjustments but if you didn’t turn it on, it won’t function in the BIOS settings. There’s usually a memory section where you can verify that any tweaks are disabled. This is important because whether it’s Intel XMP or AMD Expo, overclocking can disrupt system communication and game performance. As mentioned, it’s generally not a big problem for most users, but it can affect some. I’m unsure if this is the cause of your crashes to desktop—checking the memory settings first would be a good start. You can also visit the AMD website to ensure your CPU and chipset have the latest AGESA updates.
Johnno23 mentioned it might relate to XMP or similar memory configurations. In other instances, we noticed missing or incorrect installations such as the .Net framework, DirectX runtime, and Microsoft Visual C++ redistributable. It would be worth checking those areas.
Focused on the DXGI error, it relates to the DirectX Graphics Infrastructure. I’d clear all DirectX-related files and reinstall it.
Consider resetting the GPU. It seems like a strange issue to encounter. DirectX might be detecting a hardware problem. If you have an extra storage drive lying around, try installing Linux and see which games boot successfully. If it still doesn<|pad|>, the fault could be software or hardware-related. You might also switch to a different Windows version—use Win 10 if you have it, otherwise try another OS.