Win11-24h2WIN11 24 hours awake after sleep?
Win11-24h2WIN11 24 hours awake after sleep?
Hello everyone. Are there others noticing the BSoD after the WIN11 24H2 update? We're seeing multiple reports and aren't entirely sure of the root cause. The issue seems linked to a Realtek driver, as indicated by several .dmp files and the BSoD appearing when the system wakes from sleep. The specific module involved is RtUsbA64_03F00269.sys, with an address of fffff8057b2de45d and an exception code of 0xC0000005 (Access Violation). We're here to collect more details and insights.
These seem to be high-end Intel systems from the 13th and 14th generation. Likely, you've updated the drivers yourself from Realtek.
I encountered a similar problem on older computers using Windows 11. If they restart and you attempt to move a mouse, they crash. It seems like a RAM issue, possibly due to a corrupted installation. Try replacing the RAM first if that doesn't resolve it; a faulty install could be the cause.
I can't provide those files directly. However, based on your description, you may need to update the driver for the USB audio device, as it appears to be related to a PP Thunderbolt dock audio headset.
It seems to be a driver, likely from Realtek, designed for audio over USB. I don't recall any other Realtek products offering that functionality. Perhaps it's a webcam as well.