F5F Stay Refreshed Hardware Desktop Why is it bluescreening?

Why is it bluescreening?

Why is it bluescreening?

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R
RoyaltyC
Junior Member
22
06-03-2023, 03:12 PM
#1
Hi!
I'm a new member here after browsing the forum, searching for past solutions for years. This time though, I need to ask my question.
I've configured this build and still can't understand why it's not working properly. I really appreciate anyone here helping me identify the issue.
More information will follow:
Build details:
ASUS ProArt X670E-CREATOR motherboard
AMD Ryzen 9 7950X CPU
Kingston FURY Beast DDR5 6000MHz 64GB (2*32GB)
Corsair iCUE 5000X RGB Airflow Mid-Tower
Corsair AF140 ELITE (2)
be quiet! Dark Rock TF 2 CPU cooler
ASRock Intel Arc A580 Challenger OC (2 GPUs)
WD Black SN850X Heatsink NVMe SSD 1 TB
Corsair RMx Series RM1000x PSU
Issues observed:
The system operates normally. However, I notice something is wrong because explorer.exe restarts and generally crashes under stress.
I'll include crash logs here.
Test results:
Memetest86 worked fine.
Reinstalled W11 Pro.
Functioned without GPU (less frequent crashes).
Worked with one GPU (crashes occasionally).
Reinstalled all drivers.
3D Mark passes using the integrated graphics.
I have three identical GPUs, but they only work when used together. Two and one fail individually.
Resize bar in BIOS was toggled on and off.
Verified PCIe 8X with two cards.
Updated and checked W11 integrity
R
RoyaltyC
06-03-2023, 03:12 PM #1

Hi!
I'm a new member here after browsing the forum, searching for past solutions for years. This time though, I need to ask my question.
I've configured this build and still can't understand why it's not working properly. I really appreciate anyone here helping me identify the issue.
More information will follow:
Build details:
ASUS ProArt X670E-CREATOR motherboard
AMD Ryzen 9 7950X CPU
Kingston FURY Beast DDR5 6000MHz 64GB (2*32GB)
Corsair iCUE 5000X RGB Airflow Mid-Tower
Corsair AF140 ELITE (2)
be quiet! Dark Rock TF 2 CPU cooler
ASRock Intel Arc A580 Challenger OC (2 GPUs)
WD Black SN850X Heatsink NVMe SSD 1 TB
Corsair RMx Series RM1000x PSU
Issues observed:
The system operates normally. However, I notice something is wrong because explorer.exe restarts and generally crashes under stress.
I'll include crash logs here.
Test results:
Memetest86 worked fine.
Reinstalled W11 Pro.
Functioned without GPU (less frequent crashes).
Worked with one GPU (crashes occasionally).
Reinstalled all drivers.
3D Mark passes using the integrated graphics.
I have three identical GPUs, but they only work when used together. Two and one fail individually.
Resize bar in BIOS was toggled on and off.
Verified PCIe 8X with two cards.
Updated and checked W11 integrity

A
Aeronie
Member
59
06-03-2023, 06:00 PM
#2
Latest dump file available. Verifier will execute if needed.
A
Aeronie
06-03-2023, 06:00 PM #2

Latest dump file available. Verifier will execute if needed.

S
Stab3_
Junior Member
16
06-11-2023, 05:02 PM
#3
did you install thing for icue
S
Stab3_
06-11-2023, 05:02 PM #3

did you install thing for icue

K
KadirReis
Member
108
06-19-2023, 02:22 AM
#4
What is the BIOS version for your motherboard?
ASRock Intel Arc A580 Challenger OC supports 2 GPUs.
Why are you using two of these units?
Running WinDBG on your .dmp file reveals DDU as the issue. It’s likely your display drivers are the problem. Try running DDU in Safe Mode, removing all GPU drivers (AMD, Nvidia, Intel), and then reinstalling with a single latest driver from Intel. See how it performs with just one card instead of two.
K
KadirReis
06-19-2023, 02:22 AM #4

What is the BIOS version for your motherboard?
ASRock Intel Arc A580 Challenger OC supports 2 GPUs.
Why are you using two of these units?
Running WinDBG on your .dmp file reveals DDU as the issue. It’s likely your display drivers are the problem. Try running DDU in Safe Mode, removing all GPU drivers (AMD, Nvidia, Intel), and then reinstalling with a single latest driver from Intel. See how it performs with just one card instead of two.

D
Dorito977
Member
177
06-19-2023, 02:35 PM
#5
I tried it once around. After reinstalling Windows I didn't. But thank you for the warning, that SW won't come in again.
D
Dorito977
06-19-2023, 02:35 PM #5

I tried it once around. After reinstalling Windows I didn't. But thank you for the warning, that SW won't come in again.

K
kip1113
Member
129
06-27-2023, 11:02 AM
#6
The device is designed for a wall-mounted display setup (9 screens). Thank you for the feedback and reviewing the file, I'll attempt to provide an update!
K
kip1113
06-27-2023, 11:02 AM #6

The device is designed for a wall-mounted display setup (9 screens). Thank you for the feedback and reviewing the file, I'll attempt to provide an update!

A
Alexilian
Junior Member
41
06-27-2023, 12:23 PM
#7
Did you enter safe mode and try all three settings with reboots in between? Sadly, the issue persists with a chaotic pattern of restarts. A fresh DMP file is available if you have it:
https://drive.google.com/file/d/1V2F4_jn...drive_link
Keep testing here, and I’ll update once I find something.
A
Alexilian
06-27-2023, 12:23 PM #7

Did you enter safe mode and try all three settings with reboots in between? Sadly, the issue persists with a chaotic pattern of restarts. A fresh DMP file is available if you have it:
https://drive.google.com/file/d/1V2F4_jn...drive_link
Keep testing here, and I’ll update once I find something.

K
Karriz
Member
210
06-29-2023, 05:56 AM
#8
All right, the motherboard was updated due to some Intel ethernet issues. It runs more stably now, but OCCT still encounters errors during GPU testing. I began searching for faulty drivers and used SFC, which produced another blue screen. DMP shared a link: https://drive.google.com/file/d/1jQeegVB...sp=sharing. I also ran dism /online /cleanup-image /restorehealth and it worked without a blue screen. OCCT still fails the adaptive GPU check.
K
Karriz
06-29-2023, 05:56 AM #8

All right, the motherboard was updated due to some Intel ethernet issues. It runs more stably now, but OCCT still encounters errors during GPU testing. I began searching for faulty drivers and used SFC, which produced another blue screen. DMP shared a link: https://drive.google.com/file/d/1jQeegVB...sp=sharing. I also ran dism /online /cleanup-image /restorehealth and it worked without a blue screen. OCCT still fails the adaptive GPU check.

F
FlareBr
Junior Member
1
06-30-2023, 02:14 PM
#9
Continues to crash despite fixes. Removed the Intel Computing Improvement Program, but issues persist. Noted some errors in the event log. Updated dump file available here: https://drive.google.com/file/d/1jyN6HJx...drive_link. Anyone has time to help identify further solutions?
F
FlareBr
06-30-2023, 02:14 PM #9

Continues to crash despite fixes. Removed the Intel Computing Improvement Program, but issues persist. Noted some errors in the event log. Updated dump file available here: https://drive.google.com/file/d/1jyN6HJx...drive_link. Anyone has time to help identify further solutions?

Z
ZelowS
Member
206
06-30-2023, 03:15 PM
#10
Sorry, I overlooked the BIOS question. It's running on 2403. (I've updated that and the firmware)
Z
ZelowS
06-30-2023, 03:15 PM #10

Sorry, I overlooked the BIOS question. It's running on 2403. (I've updated that and the firmware)

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