F5F Stay Refreshed Hardware Desktop When employing background audio clips in games built with DX12, crashes may occur after 3 to 5 minutes of use.

When employing background audio clips in games built with DX12, crashes may occur after 3 to 5 minutes of use.

When employing background audio clips in games built with DX12, crashes may occur after 3 to 5 minutes of use.

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HorseGirl9245
Junior Member
41
09-02-2022, 11:21 PM
#1
I've been working on this setup for two weeks now, and so far no one else seems to have encountered the same issue. I've reached out to other forums but haven't found a solution. When using recording tools like Shadowplay Instant Capture or Steelseries Moments, my game would crash with a DXGI_DEVICE_ERROR_HUNG error. DX11 and Vulkan games handle this problem without trouble. Turning off any recording software lets me play games smoothly for extended periods. My current build includes Windows 11 Pro, Gigabyte AORUS Elite AX (BIOS F7B), Ryzen 7 7700X, MSI 3080ti with 32GB RAM at 6000MHz, and an EVGA 1000GT graphics card. I've tried reinstalling Windows, reseating the GPU and RAM, checking power connections, disabling clocks, removing components one by one, running MEM tests, stress testing the GPU during recording, and even lowering settings in Shadowplay. However, the DXGI error persists. My previous build with Windows 10 worked fine, so I'm focusing on this new configuration.
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HorseGirl9245
09-02-2022, 11:21 PM #1

I've been working on this setup for two weeks now, and so far no one else seems to have encountered the same issue. I've reached out to other forums but haven't found a solution. When using recording tools like Shadowplay Instant Capture or Steelseries Moments, my game would crash with a DXGI_DEVICE_ERROR_HUNG error. DX11 and Vulkan games handle this problem without trouble. Turning off any recording software lets me play games smoothly for extended periods. My current build includes Windows 11 Pro, Gigabyte AORUS Elite AX (BIOS F7B), Ryzen 7 7700X, MSI 3080ti with 32GB RAM at 6000MHz, and an EVGA 1000GT graphics card. I've tried reinstalling Windows, reseating the GPU and RAM, checking power connections, disabling clocks, removing components one by one, running MEM tests, stress testing the GPU during recording, and even lowering settings in Shadowplay. However, the DXGI error persists. My previous build with Windows 10 worked fine, so I'm focusing on this new configuration.

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Jeovany
Junior Member
48
09-03-2022, 03:34 AM
#2
Have you considered updating your GPU drivers? A newer version might have fixed an issue with your system. If you recall the driver you had with Windows 10, you could begin there.
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Jeovany
09-03-2022, 03:34 AM #2

Have you considered updating your GPU drivers? A newer version might have fixed an issue with your system. If you recall the driver you had with Windows 10, you could begin there.

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Frida113
Junior Member
22
09-17-2022, 04:33 AM
#3
I started by visiting NVIDIA to download the latest drivers for a direct install, but it didn’t work. I also checked the previous version and another driver update, yet nothing succeeded.
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Frida113
09-17-2022, 04:33 AM #3

I started by visiting NVIDIA to download the latest drivers for a direct install, but it didn’t work. I also checked the previous version and another driver update, yet nothing succeeded.

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T1NA_Bear
Member
221
09-17-2022, 07:46 AM
#4
I observed an unusual behavior when swapping the unstable non-supported RAM on my 5900X. The manufacturer suggested specific timings of 16-18-18-36 at 1.35V, but the board's DOCP recorded 20-20-20-40. I adjusted the settings manually, but it wouldn't start with the advertised 3200 Mhz frequency. When I lowered the speed to 2400, it started successfully. Later, I switched DOCP to use the 20-20-20-40 timings, and it worked perfectly at 3200 Mhz, even though that wasn't Asus' recommendation. *shrugs* It might be worth considering. Timing could be the issue. Edited March 2, 2023 by An0maly_76 Updated with more details
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T1NA_Bear
09-17-2022, 07:46 AM #4

I observed an unusual behavior when swapping the unstable non-supported RAM on my 5900X. The manufacturer suggested specific timings of 16-18-18-36 at 1.35V, but the board's DOCP recorded 20-20-20-40. I adjusted the settings manually, but it wouldn't start with the advertised 3200 Mhz frequency. When I lowered the speed to 2400, it started successfully. Later, I switched DOCP to use the 20-20-20-40 timings, and it worked perfectly at 3200 Mhz, even though that wasn't Asus' recommendation. *shrugs* It might be worth considering. Timing could be the issue. Edited March 2, 2023 by An0maly_76 Updated with more details

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DaltonAceKing
Junior Member
5
09-17-2022, 09:01 AM
#5
You can adjust the RAM settings yourself by using the BIOS or Ryzen Master. Even though you turned off EXPO, the default 4800 MHz still leads to crashes. Make sure you're testing each module individually to confirm the issue.
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DaltonAceKing
09-17-2022, 09:01 AM #5

You can adjust the RAM settings yourself by using the BIOS or Ryzen Master. Even though you turned off EXPO, the default 4800 MHz still leads to crashes. Make sure you're testing each module individually to confirm the issue.