WHEA issue during Windows setup Error encountered with WHEA in the installation tool
WHEA issue during Windows setup Error encountered with WHEA in the installation tool
I'm encountering an unusual issue with my HP Pavilion DV6 laptop. It crashes immediately during the Windows installer, showing a BSOD right after clicking "Install Now." The system boots normally, but the installation fails with a WHEA error and restarts. I've used multiple operating systems—Windows 10 22H2, 1803, and 7 Ultimate—and all produced the same problem. I've also tested various RAM modules and removed non-essential parts like the SmartCard board, Wi-Fi, modem, and touch bar. The SSD is brand new as well. No idea what's causing this; I've worked on older models before and haven't seen anything similar. Could you help me figure out what might be wrong?
I've been thinking about this as an option. I've done it before and had to remove some drivers that Windows installed on another machine, usually for things like the touchpad and special features such as HP MediaSmart. It can get messy, so I try to prevent it whenever possible.
I've used AHCI and Compatible mode before, but got the same outcome. The system would have come with Vista. The BIOS handles X64 as well as the CPU – I own about seven other Turion 64 chips from the Ultra line and its earlier models, all running x64 smoothly. However, the installer discs I use include a 32-bit bootloader and hold both 64- and 32-bit OS versions.
WHEA refers to a problem with the CPU or a PCIe device. The Windows 7 BSOD should display parameter details to identify the cause. Capture a photo. This feature was disabled by default in Windows 10. Linux also provides this information during kernel panic.
I’d check everything to confirm it functions, regardless of OS—Windows Vista, XP, Ubuntu, Gentoo, or anything else. I’d test the hardware to ensure it can operate properly.
Your W7 Ultimate disc works with the same installer as Windows 10, yet changing to an OEM Windows 7 Pro SP1 disc triggers this error: The exception unknown software exception (0xe0000100) happened in the app at address 0x00007FFD11E53E49. The wording is odd but includes a code you can search for a Microsoft Support guide about running sfc/scannow.
Can you modify the RAM on this machine? I’m just trying to test it, but since the SFC/SCAN won’t help, it looks like there might be a hardware issue... Another option is to transfer the ISO to an USB drive—would that work if the device has one? (That’s the only way I’ve ever managed to install Windows successfully lol...)