What's up with that bugcheck on 124?
What's up with that bugcheck on 124?
Hello, I am getting random crashes on my PC. This only happens when I play EVE Online or use Chrome and Office programs. It does not happen when playing other games like Baldur's Gate 3. It feels steady as a rock. My computer is an HP OMEN 30L with the GT13-1xxx BIOS (type: UEFI), running on an AMD Ryzen 7 5800X processor with 8 cores, and a NVIDIA GeForce RTX 3060 Ti with 16GB of memory. I am using Windows 11 Home 64-bit, version 10.0. My PC ran memtest without any errors. Here is the command line: C:\Windows\System32>sfc /scannow. Now it's checking my system file. This will take a while to finish. The verification phase started and completed 100% complete. Windows Resource Protection found no integrity violations. I have attached my last mini dump here at: https://drive.google.com/file/d/17-2XLb_...sp=sharing Please help me with this issue.
You can upload the .dmp file and let us review it here on our side. Just follow this guide: BSOD - Posting Instructions. This will walk you through how to help supply the right info about your system and dump files. It won't include any personal or sensitive details about you or your data. To get more help with your Windows BSOD problem, please read these steps and follow them here: www.elevenforum.com
Here you can get this link: https://drive.google.com/file/d/1-IjB_ju...sp=sharing
You've had three 0x124 BSODs, they are an uncorrectable hardware failures, a 0x20001 BSOD, a hypervisor error, and a 0x9F BSOD, a power transition failure. Taken together these suggest that some hardware device is misbehaving. The key dump is the 0x9F because that dump is specific to a device. The 0x124 and 0x20001 dumps don't allow us to identify the device. You can see from the dump triage analysis that it's a power transition problem for a PnP device... Code: DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp subsystem. Arg2: 000000000000012c, Timeout in seconds. Arg3: ffffcc89a78dc040, The thread currently holding on to the Pnp lock. Arg4: ffffe302db45f7c0, nt!TRIAGE_9F_PNP on Win7 and higher Later in the dump we can see the HardwareId VEN and DEV identifiers that identify the actual device involved.... Code: HARDWARE_ID: PCI\VEN_10EC&DEV_C822&SUBSYS_85F7103C&REV_00 If you look up those identifiers you'll see they are for your Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter. The two Realtek drivers you have installed are getting a little old now... Code: 2: kd> lmDvmrt640x64 Browse full module list start end module name fffff801`9ec20000 fffff801`9ed38000 rt640x64 (deferred) Image path: rt640x64.sys Image name: rt640x64.sys Browse all global symbols functions data Timestamp: Tue May 11 06:30:41 2021 (6099FA61) CheckSum: 00124B0E ImageSize: 00118000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables: 2: kd> lmDvmrtf64x64 Browse full module list start end module name fffff801`86bd0000 fffff801`86be2000 rtf64x64 (deferred) Image path: rtf64x64.sys Image name: rtf64x64.sys Browse all global symbols functions data Timestamp: Wed Jul 27 14:07:59 2022 (62E11C8F) CheckSum: 0001307A ImageSize: 00012000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables: I would look for an update for the PCIe WiFi card driver on the HP website. It may also be worth popping the PCIe card out and reseating it fully. If it has an external Bluetooth power cable then ensure that it's fully home at both ends.