What steps should I take to resolve these unresponsive game spikes?
What steps should I take to resolve these unresponsive game spikes?
This system was assembled in June 2018 and operated without problems across various routers while relocating. It remains clean and free of dust inside the chassis. Recently, on August 14th, I experienced an unplayable lag spike that only occurred during gameplay. I can stream videos and surf the web smoothly for a full day. When any game—such as COD, Warframe, Rust, Hearthstone, or CS—loads, my character becomes sluggish within ten minutes.
Here’s a brief clip of COD in action:
View: https://www.youtube.com/watch?v=PPYQSAt4iLs
I have thoroughly checked all drivers (including DDU), updated the BIOS, switched to 2004 Windows, reset every hardware component related to the ISP, reinitialized the NIC, run FurMark on the GPU, used several scanning tools (AVG and Malwarebytes), disconnected and secured all connections, and performed numerous other checks.
Tomorrow I will test a new Ethernet cable, but I didn’t want to reformat the drive. Any advice or suggestions to help resolve this issue would be greatly appreciated.
run userbenchmark.com and share the link of your outcome, such as:
https://www.userbenchmark.com/UserRun/28977730
open the command prompt as administrator and execute DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-...pt-2618088
https://answers.microsoft.com/en-us...em...5b60477a93
perform a clean boot
https://support.microsoft.com/en-us/help...in-windows
verify memory using memtest.org usb autoinstaller (bootable USB flash drive)
examine the hard drive with its manufacturer’s diagnostic tool
run userbenchmark.com and share the link of your result, such as:
https://www.userbenchmark.com/UserRun/28977730
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
navigate to the Lifewire guide for opening an elevated command prompt
use the Microsoft support page for cleaning a clean boot version
perform a memory check with memtest.org using a bootable USB drive
examine the hard drive errors via its manufacturer's tool
Userbenchmark reported that Windows integrity was successfully completed. The memtest was executed overnight without any errors. SeaTools performed a short drive self-test on all three drives and also ran a SMART test on the hard drive, which continued with a long generic test. The system is currently running a clean boot.
Reset BIOS using jumper
Run Samsung Magician to inspect Samsung drives
Configure RAM speed via XMP profile to 3000MHz
Check with ISP for issues on your line
Did any third-party firewalls get installed before problems occurred?
Are there any additional anti-virus tools present?
Is the Windows firewall set to private mode instead of public?
Ram configured at 3000MHz.
Cable technician should be available this weekend to inspect.
(I have also changed to two different Ethernet cables with identical outcomes.)
Both AVG and Malwarebytes were installed on the system since 2018.
All security features remain disabled, and if enabled, they are connected to the public network for our home setup.
Executing Magician now and performing BIOS reset via jumper.
Connected an old PC for testing. Simple games ran perfectly, moved large video files, and reformatted the problem system. The result was that either the software had a flaw or there was a deep-seated bug. Troubleshooting lasted two and a half weeks for a basic lag problem, and I never identified the exact issue.