F5F Stay Refreshed Hardware Desktop What steps should I take to resolve a boot loop that prevents the PC from finishing POST?

What steps should I take to resolve a boot loop that prevents the PC from finishing POST?

What steps should I take to resolve a boot loop that prevents the PC from finishing POST?

X
xXRAXERXx
Posting Freak
817
02-23-2019, 03:17 PM
#1
My computer has been functioning well for approximately four years (constructed in late 2019) and was operating normally previously. However, after performing an action and leaving it running, I returned a few hours later and discovered it was stuck in a loop. I attempted to clear the CMOS, updated the BIOS settings, and removed all RAM modules before reinserting them. The current POST light sequence is as follows: 4-5 seconds on DRAM, more than 3 seconds on CPU, over half a second off, then 2 seconds on VGA, and more than half a second before restarting the system. Right after the flash, the POST lights reset before the BOOT process began again (I restarted after reconnecting the monitor cable).

Details about hardware:
- AMD Ryzen 3800x
- ROG Strix X570-E gaming
- Four 16 GB DDR4 modules (2133 MHz)
- Nvidia GeForce 2060 Super RTX 8 GB VRAM
- 1 TB Samsung M.2 drive (hosts Windows 10)
- 2 TB HDD
- Corsair RM 850W power supply
- Two Creative Sound Blaster sound cards (connected in pairs, model not specified)
I also noted the presence of a Q-Code that frequently appears at "15" during the DRAM verification and then changes rapidly afterward.
X
xXRAXERXx
02-23-2019, 03:17 PM #1

My computer has been functioning well for approximately four years (constructed in late 2019) and was operating normally previously. However, after performing an action and leaving it running, I returned a few hours later and discovered it was stuck in a loop. I attempted to clear the CMOS, updated the BIOS settings, and removed all RAM modules before reinserting them. The current POST light sequence is as follows: 4-5 seconds on DRAM, more than 3 seconds on CPU, over half a second off, then 2 seconds on VGA, and more than half a second before restarting the system. Right after the flash, the POST lights reset before the BOOT process began again (I restarted after reconnecting the monitor cable).

Details about hardware:
- AMD Ryzen 3800x
- ROG Strix X570-E gaming
- Four 16 GB DDR4 modules (2133 MHz)
- Nvidia GeForce 2060 Super RTX 8 GB VRAM
- 1 TB Samsung M.2 drive (hosts Windows 10)
- 2 TB HDD
- Corsair RM 850W power supply
- Two Creative Sound Blaster sound cards (connected in pairs, model not specified)
I also noted the presence of a Q-Code that frequently appears at "15" during the DRAM verification and then changes rapidly afterward.

1
10th_Doctor_
Posting Freak
768
02-24-2019, 02:09 PM
#2
Welcome to the forums, newcomer!
You have 2 x Creative Sound Blaster sound cards (they connect together, though I don't remember the exact model).
You should manage to get that sorted as soon as possible.
Can you stay in BIOS forever? For your build, try testing with just the bare essentials.
1
10th_Doctor_
02-24-2019, 02:09 PM #2

Welcome to the forums, newcomer!
You have 2 x Creative Sound Blaster sound cards (they connect together, though I don't remember the exact model).
You should manage to get that sorted as soon as possible.
Can you stay in BIOS forever? For your build, try testing with just the bare essentials.

I
ilija
Member
206
03-07-2019, 01:53 PM
#3
The usual cause other than a firmware update is corrupted ram. First attempt should be to clear everything and restart with minimal settings (just one ram stick, one ssd, no external sound cards). If the system boots properly, proceed to add components.
I
ilija
03-07-2019, 01:53 PM #3

The usual cause other than a firmware update is corrupted ram. First attempt should be to clear everything and restart with minimal settings (just one ram stick, one ssd, no external sound cards). If the system boots properly, proceed to add components.

D
DanielQMC
Member
103
03-07-2019, 02:05 PM
#4
it begins again before the "press F2 or DEL to enter BIOS" message appears, unfortunately
D
DanielQMC
03-07-2019, 02:05 PM #4

it begins again before the "press F2 or DEL to enter BIOS" message appears, unfortunately

B
bishopboys68
Posting Freak
899
03-09-2019, 08:26 AM
#5
You might also consider disconnecting all your drives to identify if the issue lies with hardware or software. If the problem persists, attempt booting from a USB with either the Windows installer or a Linux distribution.
B
bishopboys68
03-09-2019, 08:26 AM #5

You might also consider disconnecting all your drives to identify if the issue lies with hardware or software. If the problem persists, attempt booting from a USB with either the Windows installer or a Linux distribution.