What method is used to delete SharePoint/Staphos applications from Windows 10?

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What method is used to delete SharePoint/Staphos applications from Windows 10?

What method is used to delete SharePoint/Staphos applications from Windows 10?

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BombyCity
Member

61

10-12-2016, 05:11 PM

#1

Hi everyone...
I’m upgrading hardware and some software on my friend’s desktop. Before she retired, her company set up remote software on her desktop for home work and secure office access. Unfortunately, this software can’t be removed from the company anymore since they closed down. It’s blocking other programs and stopping some Windows 10 systems from working. I need guidance on how to get rid of it. I’ve tried all the usual methods but got no help. This software is preventing Windows 10 System Information from running, and it’s also blocking Samsung software for her new SSD. I attempted to install Speccy, which would have shown system details, but it still won’t work. I’d like a free solution, but if necessary, I’m open to paying for a tool that can handle this. Any suggestions would be appreciated. Thanks a lot,
mmaroid

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BombyCity

10-12-2016, 05:11 PM #1

Hi everyone...
I’m upgrading hardware and some software on my friend’s desktop. Before she retired, her company set up remote software on her desktop for home work and secure office access. Unfortunately, this software can’t be removed from the company anymore since they closed down. It’s blocking other programs and stopping some Windows 10 systems from working. I need guidance on how to get rid of it. I’ve tried all the usual methods but got no help. This software is preventing Windows 10 System Information from running, and it’s also blocking Samsung software for her new SSD. I attempted to install Speccy, which would have shown system details, but it still won’t work. I’d like a free solution, but if necessary, I’m open to paying for a tool that can handle this. Any suggestions would be appreciated. Thanks a lot,
mmaroid

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Boojazz
Member

145

10-12-2016, 05:43 PM

#2

If the operating system from the previous employer is still active, what is necessary (and should have been done right away after confirming the transfer to the user) is a complete reset and reinstall of the OS to eliminate any signs of corporate control. Yes, the applications will need to be reinstalled, but having the installation media with you is a legal obligation.

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Boojazz

10-12-2016, 05:43 PM #2

If the operating system from the previous employer is still active, what is necessary (and should have been done right away after confirming the transfer to the user) is a complete reset and reinstall of the OS to eliminate any signs of corporate control. Yes, the applications will need to be reinstalled, but having the installation media with you is a legal obligation.

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iTz_x_Joesephs
Member

162

10-16-2016, 09:58 PM

#3

Support the following action.
Complete the reset and reinstallation to erase all remnants of the prior organization.
This cannot be achieved gradually.
The "full reset and reinstall" must be performed on every system that has been used.

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iTz_x_Joesephs

10-16-2016, 09:58 PM #3

Support the following action.
Complete the reset and reinstallation to erase all remnants of the prior organization.
This cannot be achieved gradually.
The "full reset and reinstall" must be performed on every system that has been used.

S

SMETS290601
Junior Member

5

10-17-2016, 11:50 PM

#4

Thanks for your assistance ex-bubblehead. This desktop is quite old and she has lost any boxes with serial numbers, along with some software that is hard to locate. I'm trying to remove the problematic programs by deleting them. Someone from the past (not me) attempted to uninstall it, and they managed to delete parts of it, but it's possible those deletions could have helped in properly removing this issue. I'm feeling a bit stuck... I'm not sure what to search for—just "how to uninstall stubborn software maybe?"
Edit
OK, I'll keep searching before giving up.
Thank you, gentleman,
mmaroid

S

SMETS290601

10-17-2016, 11:50 PM #4

Thanks for your assistance ex-bubblehead. This desktop is quite old and she has lost any boxes with serial numbers, along with some software that is hard to locate. I'm trying to remove the problematic programs by deleting them. Someone from the past (not me) attempted to uninstall it, and they managed to delete parts of it, but it's possible those deletions could have helped in properly removing this issue. I'm feeling a bit stuck... I'm not sure what to search for—just "how to uninstall stubborn software maybe?"
Edit
OK, I'll keep searching before giving up.
Thank you, gentleman,
mmaroid

U

UniPopCorn
Member

210

10-18-2016, 08:05 AM

#5

It's not just about the problematic software. I'm certain there are many other registry entries influencing this system. The only choice is to perform a complete reset and reinstall.

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UniPopCorn

10-18-2016, 08:05 AM #5

It's not just about the problematic software. I'm certain there are many other registry entries influencing this system. The only choice is to perform a complete reset and reinstall.

K

Karmageddon
Member

229

10-18-2016, 02:05 PM

#6

Create an image of the current disk as a backup, just in case the next steps fail. If you can locate the offending programs, I’d boot from a USB Linux distribution using its file manager to remove them, then restart and check the system’s behavior. If it works, proceed with a cleaner program. Personally, I favor Auslogics Boostspeed for its registry cleaner, Windows slimmer, and additional features.

K

Karmageddon

10-18-2016, 02:05 PM #6

Create an image of the current disk as a backup, just in case the next steps fail. If you can locate the offending programs, I’d boot from a USB Linux distribution using its file manager to remove them, then restart and check the system’s behavior. If it works, proceed with a cleaner program. Personally, I favor Auslogics Boostspeed for its registry cleaner, Windows slimmer, and additional features.

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eel8
Member

177

10-18-2016, 06:05 PM

#7

Hello dwd999. I hadn't considered that before. I'm using Ubuntu on one of my desktops and need a bootable USB. I haven't heard of Auslogics Boostspeed before. Did you come across the website? Are you using the paid or free version?

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eel8

10-18-2016, 06:05 PM #7

Hello dwd999. I hadn't considered that before. I'm using Ubuntu on one of my desktops and need a bootable USB. I haven't heard of Auslogics Boostspeed before. Did you come across the website? Are you using the paid or free version?

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BautiCARP
Junior Member

15

10-24-2016, 10:10 AM

#8

I own the paid edition; it's worthwhile. However, you might consider another cleaner if you wish.

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BautiCARP

10-24-2016, 10:10 AM #8

I own the paid edition; it's worthwhile. However, you might consider another cleaner if you wish.

J

Justicemonkey
Member

210

10-24-2016, 05:23 PM

#9

I don't think a registry cleaner can fix the uninstall issue you're facing—it's more about user permissions. As recommended, a complete reset and reinstall of the operating system are the best options.

J

Justicemonkey

10-24-2016, 05:23 PM #9

I don't think a registry cleaner can fix the uninstall issue you're facing—it's more about user permissions. As recommended, a complete reset and reinstall of the operating system are the best options.