What is the strangest blue screen of death I have ever seen after running an antivirus check?
What is the strangest blue screen of death I have ever seen after running an antivirus check?
"Your PC needs repair. The app or OS couldn't load because a required file is missing or has errors." File: \Windows\system32\winload.efi Error code: 0xc0000225 When I tried restarting again, it said a device wasn't connected properly. Error code: 0xc000000e Every time I restarted, I got the same message. HOWEVER, if I shut down completely and start from scratch, IT WOULD boot up. Then this morning, I tried to wake my computer from hibernate, but it stayed off. I tried turning it on normally, and instead of starting Windows, it asked which keyboard to use first, then told me it needed repair. Of course, all the repairs in the Windows menu didn't work. I thought something was wrong with my UEFI partition, so I tried everything possible to fix it using commands like chkdsk, bootrec, DISM, and diskpart. Some of these gave weird results. I spent an hour trying to boot, but nothing worked until I ran a series of specific commands: diskpart list disk select disk [N] list vol assign letter=N: exit N: bcdboot c:\windows /s N: /f UEFI This seemed to work, and we could finally get up and running. But even after that, I wanted to be sure so I did another deep scan on all three of my drives. It took about two hours, but it found nothing wrong. It just said "we couldn't scan some files." Not thrilled by that, so I decided to scan each drive individually, starting with C, which is where Windows loads. A few minutes into scanning C, the blue screen came back. When it restarted this time, it went straight into BIOS and didn't even see my boot drive (Crucial - T700 2TB NVMe). It just didn't show up at all. So I plugged in a USB stick with Windows installation media to run another DISKPART check. Just like the BIOS, my M.2 drive also wouldn't appear. I turned off the computer completely, waited a few seconds, and then tried booting again. It started into Windows perfectly fine now. But I still have no idea why it crashes when scanning with AVG or why the drives disappear until I power them off completely. Has anyone else heard of this before? Really appreciate any help! My PC looks like this: CPU: AMD Ryzen 9 7950X Motherboard: ASUS ROG CROSSHAIR X670E HERO (WiFi 6E) Socket AM5 (LGA 1718) Ram: 2x G.Skill Trident Z5 RGB Series (Intel XMP) 32GB total (2 of 16GB sticks) 288-pin SDRAM DDR5 6000 speed CL30-40-40-96 GPU: Gigabyte GeForce RTX 4090 GAMING OC 24G NVMe SSD (Primary): Crucial - T700 2TB Internal PCIe Gen 5x4 NVMe Storage: WD - BLACK SN850X 4TB Internal PCIe Gen 4 x4 NVMe Extra HDD: Seagate BarraCuda Pro 6TB 7200 RPM 256MB Cache (ST6000DM004)
Update: When I tried running an Extended Device Self-Test inside the Crucial Storage Executive app on my Windows PC, I left early because the test was only at about 20%. A few hours later, when I checked the computer, it wasn't even in BIOS and didn't show any boot drive. Now I'm wondering if that Crucial T700 is just bad, even though it's less than two months old.
Looking closer, I downloaded CrystalDiskInfo to check this drive right now. When I open the app, it shows a red warning at 72 degrees C. This happens even when the big factory cooling fan is spinning fast! On the internet, they say: "The Crucial T700 Gen 5 SSD gets hot, especially because of the controller and memory chips. If the temperature hits 90 degrees Celsius , the SSD turns itself off to save power. You have to restart it again for this fix, but your data stays safe." The part about restarting makes perfect sense too: just turning it on doesn't help, but shutting down completely and then turning back on does. I guess turning up the fan or running that AVG scan made things hotter than they should be. It's really confusing though because there is such a big heat sink on this drive!
I don't know how much surface area your heatsink has because there is space to put a small fan above it or below it. Using that fan would move heat away faster and keep temperatures safe for your drive. I see lots of posts on the forum with glitches, stuttering, BSOD errors, and high temps on drives. You said last time that these are normal. Just kidding. Drives aren't broken, but if they get too hot you might just be finding a solution online. Amazon.com Amazon.com Amazon.com
Yeah, the T700 comes with one of the bigger heat sinks I've ever seen on an M.2 drive. Also, I keep seeing things that make me pretty sure this is what's wrong: "A reader pointed out to the editorial team that Crucial has released a new firmware version for the T700 SSD called PACR5102. But when they checked their office, there were no changes in behavior: If the temperature gets too high, the T700 just shuts off." The Crucial T700 Gen 5 SSD has heat management issues, especially with the controller and NAND. When it hits 90 degrees Celsius, the SSD turns itself off to save power, and you need to restart it to fix it (your data stays safe). I am right now on the internet sitting in a spot that is getting hot at 73C.