What is the best way to resolve a restart problem?
What is the best way to resolve a restart problem?
While I was playing a game, my computer suddenly shut down unexpectedly. Initially, I didn't believe it would be a problem, but then the system began repeatedly restarting. It only displays the BIOS and motherboard logo before cycling back to restart continuously. I’m uncertain about the cause of this issue, and I’m at a loss for how to resolve it. It consistently restarts immediately.
It appears you might be experiencing thermal limiting, and could you please let me know what your temperatures are?
I believed they were performing well, as I hadn't experienced temperature issues previously. Furthermore, I’m unable to verify this currently because I can't access the BIOS upon restarting.
Your computer might be shutting down due to excessive heat from your processor, occurring before the operating system loads and preventing damage. I recommend removing the CPU cooler, thoroughly cleaning it, and ensuring it’s properly positioned on the processor. Then, if possible, access your system to download HWInfo and monitor temperatures, as well as using MSI Afterburner to observe temperature levels during gameplay.
My central processing unit cooler is functioning correctly and has not previously experienced overheating. Therefore, how can I determine if this is genuinely a cooling issue or perhaps another problem, such as a failed hard drive?