What if there is no sound after resetting the BIOS?

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What if there is no sound after resetting the BIOS?

What if there is no sound after resetting the BIOS?

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imTri
Posting Freak

786

12-30-2020, 05:43 PM

#1

Recently my customer's HP EliteBook x360 1040 G6 Notebook experienced a problem where it would blink an amber light eight times indicating a BIOS issue. After fixing the BIOS and reprogramming the chip, the system started but no audio appeared, and when trying to fix the audio again it failed. The same issue persisted. Any assistance would be greatly appreciated.

I

imTri

12-30-2020, 05:43 PM #1

Recently my customer's HP EliteBook x360 1040 G6 Notebook experienced a problem where it would blink an amber light eight times indicating a BIOS issue. After fixing the BIOS and reprogramming the chip, the system started but no audio appeared, and when trying to fix the audio again it failed. The same issue persisted. Any assistance would be greatly appreciated.

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_boat
Member

127

12-31-2020, 01:56 AM

#2

I obtained the BIOS file from a specific source. For the audio issue, I checked the troubleshooting steps already attempted before this discussion began.

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_boat

12-31-2020, 01:56 AM #2

I obtained the BIOS file from a specific source. For the audio issue, I checked the troubleshooting steps already attempted before this discussion began.

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levoyageur92
Posting Freak

807

12-31-2020, 08:42 AM

#3

I received the BIOS file from Badcaps and installed and removed audio drivers multiple times, including overwriting the OS and downloading drivers from HP support. The issue persists: an earpiece doesn't function, but external outputs such as TV or earbuds do.

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levoyageur92

12-31-2020, 08:42 AM #3

I received the BIOS file from Badcaps and installed and removed audio drivers multiple times, including overwriting the OS and downloading drivers from HP support. The issue persists: an earpiece doesn't function, but external outputs such as TV or earbuds do.