F5F Stay Refreshed Software General Software What configurations should my company adjust on the server to enable searching by first name or last name?

What configurations should my company adjust on the server to enable searching by first name or last name?

What configurations should my company adjust on the server to enable searching by first name or last name?

G
gxdlike
Member
51
09-04-2023, 07:53 AM
#1
What adjustments should be made on the server side to allow opening a new email and searching for an addressee by first name or last name? The issue arises when entering a first name in Outlook, which then populates the user's details, whereas using a last name causes the system to fail. I've experienced similar problems in other organizations where entering either a first or last name worked, but not when sending via OWA. It seems to be an on-premises feature related to Exchange that needs to be enabled or disabled. Any guidance would be greatly appreciated.
G
gxdlike
09-04-2023, 07:53 AM #1

What adjustments should be made on the server side to allow opening a new email and searching for an addressee by first name or last name? The issue arises when entering a first name in Outlook, which then populates the user's details, whereas using a last name causes the system to fail. I've experienced similar problems in other organizations where entering either a first or last name worked, but not when sending via OWA. It seems to be an on-premises feature related to Exchange that needs to be enabled or disabled. Any guidance would be greatly appreciated.

R
RawrItsDaniel
Junior Member
4
09-24-2023, 12:18 PM
#2
Generally, your inquiries concern handling the Contacts List.
For reference:
- https://support.microsoft.com/en-us...-w...3d8fab0c00
- https://techcommunity.microsoft.com...d-contacts-in-outlook-on-the-web/ba-p/3639773
- https://learn.microsoft.com/en-us/o...fo...plete-list
A potential approach: Use Full Name versus First Name search.
- https://www.extendoffice.com/documents/o...-name.html
R
RawrItsDaniel
09-24-2023, 12:18 PM #2

Generally, your inquiries concern handling the Contacts List.
For reference:
- https://support.microsoft.com/en-us...-w...3d8fab0c00
- https://techcommunity.microsoft.com...d-contacts-in-outlook-on-the-web/ba-p/3639773
- https://learn.microsoft.com/en-us/o...fo...plete-list
A potential approach: Use Full Name versus First Name search.
- https://www.extendoffice.com/documents/o...-name.html