What causes my display and peripherals to shut down upon power-on?
What causes my display and peripherals to shut down upon power-on?
Recently I chose to enhance my GPU and CPU, and I also refreshed my BIOS to ensure compatibility. I received the GPU first, replaced my previous unit, and everything functioned smoothly for a short period. After that, I upgraded the CPU. I installed it, reached the "new cpu installed" screen and pressed Y on the fTPM display since I don’t believe in BitLocker at this point. The PC started booting normally, but after about 30 seconds to 2 minutes the screen and peripherals disappeared. I noticed the RGB faded out and the GPU fans ceased spinning. The CPU fan and case fans continued working, though I couldn’t shut off the power by holding the power button. The system ran well in BIOS or Safe Mode, which I can no longer access because I’m planning to reinstall Windows.
Things I attempted:
- I suspected the PSU was faulty because it was an off-brand model (possibly Cronus 500FX Pro) and thought it wasn’t providing enough power. Now I swapped it for an A tier one 800W, which still performed the same way; all cables were properly connected and the installation went smoothly (just a good thing so far).
- I reinstalled the BIOS update (F58d), hoping it would resolve the issue.
- I entered Safe Mode to uninstall GPU drivers using DDU, then tried reinstalling them in Safe Mode because I couldn’t hold out for 30 seconds in normal mode. This caused the GPU and peripherals to shut down instantly instead of waiting.
- I also noted that after updating BIOS before installing the CPU, I refreshed the chipset drivers via the Gigabyte software tool.
- Before installing the new GPU, I uninstalled the old GPU drivers, which resolved the problem. This happened after the CPU installation and during the fTPM setup; it also occurred after booting for the first time.
- There’s a regular red blip near the power button from one of the LED indicators, but it turns off completely when everything shuts down.
I’m fairly certain the issue isn’t with the GPU—it worked perfectly before and peripherals also functioned normally during this event. However, I plan to replace my older GTX1650 with the new one tomorrow if others think it’s a good idea.
My specifications:
- Ryzen 5 5600 (previous model: Ryzen 3 3100)
- RX6600 XT (previous: GTX 1650)
- 2x8GB RAM ADATA XPG
- 1xnvmE SSD Crucial 1TB
- Previously had a Seagate HDD (removed due to issues or an oversized PSU)
- Motherboard: Gigabyte GA320M-H (rev.1)
- 3 case fans with fan splitter and stock AMD Wraith CPU cooler
- I’m unsure if this is the main problem—possibly driver or BIOS, or a fault with the CPU or motherboard
How would you rate your situation on a scale from 1 to 10? I’m really struggling to identify the root cause.
Hello. I plan to remove the RAM tomorrow. Regarding the CMOS reset, I ordered a CMOS battery because I didn’t have one before (I bought a prebuilt PC). My concern is whether to install the battery and reset afterward or just use the CMOS jumper. I could try the second option, but the first seems simpler since I’m new to this process. What’s your advice? Also, should I follow the order you mentioned—take out CMOS, then reseat RAM, then reinsert CMOS and power on? Thanks a lot.
Will do and will reply later, sorry for the confusion—I currently don’t have a CMOS battery since it’s missing. I didn’t realize it was there when I bought the PC pre-built, but now I’ve purchased some and plan to install them. I’ll try your steps afterward, hopefully. Thanks.
Hello. I don't think secure boot is enabled, and if there is a way to disable this in BIOS let me know. I did the steps and it seemed fine and I went through the windows installation process but just after I set up my account and got to the "Hi" screen, the display went from that small box the Windows Installer uses to the whole screen and I saw artifacts for a second. Black screen, "Hi" appeared and I thought it was fine, but again display and peripherals shut off afterwards.
I think it's worth mentioning that I did decide to switch the two RAM's places (nr1 in 2 and 2 in 1) so maybe this is why it worked this far? Probably not as the display went out after the full display was in use.
EDIT: Windows has apparently been successfully installed as I am trying to do a memtest86 to see if it can find any faults with my ram or something and I did manage to get to the lockscreen again accidentally instead of going into the bios boot section, so I think going into Windows safe mode in the future is on the table again if that's worth anything, yipee
In summary, your system shuts down when attempting to adjust the display resolution from 800x600 in both safe mode and Windows installation to a standard like 1080p. It’s recommended to test your older GPU to minimize possible issues.
Safe mode functioned correctly with the standard resolution of 1920x1080. After the Windows reinstall, I'm unsure why it worked then and now. I plan to replace my GPU once I verify for any memory issues.