F5F Stay Refreshed Hardware Desktop Welcome to the site! I have a brief question (hope it's the right forum).

Welcome to the site! I have a brief question (hope it's the right forum).

Welcome to the site! I have a brief question (hope it's the right forum).

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RayneRaynes
Junior Member
4
02-07-2021, 06:54 AM
#1
Recently my laptop has been losing CPU speed every time I launch a game while connected to a charger. It works fine when the charger is removed. I'm using Windows 11 with a custom Razer plan that's set up for gaming. The speed drops to around 0.77GHz, and even after switching to a new charger, the problem persists. I’m unsure what’s causing this issue. I don’t have performance options enabled, so high performance isn’t an option. Any suggestions or solutions would be appreciated.
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RayneRaynes
02-07-2021, 06:54 AM #1

Recently my laptop has been losing CPU speed every time I launch a game while connected to a charger. It works fine when the charger is removed. I'm using Windows 11 with a custom Razer plan that's set up for gaming. The speed drops to around 0.77GHz, and even after switching to a new charger, the problem persists. I’m unsure what’s causing this issue. I don’t have performance options enabled, so high performance isn’t an option. Any suggestions or solutions would be appreciated.

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RauloMenino
Member
224
02-07-2021, 10:38 AM
#2
The troubleshooting forum seems more appropriate for this issue.
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RauloMenino
02-07-2021, 10:38 AM #2

The troubleshooting forum seems more appropriate for this issue.

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PainfulFist
Member
151
02-07-2021, 05:51 PM
#3
This problem appeared on my old HP gaming laptop whenever it was plugged in, not just during gameplay. The fix involved installing a program named Throttlestop and turning off BD_PROCHOT, which restored its normal speed.
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PainfulFist
02-07-2021, 05:51 PM #3

This problem appeared on my old HP gaming laptop whenever it was plugged in, not just during gameplay. The fix involved installing a program named Throttlestop and turning off BD_PROCHOT, which restored its normal speed.

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PopPunkKid
Member
100
02-20-2021, 11:06 AM
#4
It seems your CPU isn't compatible with the system. That's confusing!
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PopPunkKid
02-20-2021, 11:06 AM #4

It seems your CPU isn't compatible with the system. That's confusing!

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Xoritikus
Junior Member
23
02-22-2021, 07:24 AM
#5
Review a few alternate versions—those changes often appear once or twice.
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Xoritikus
02-22-2021, 07:24 AM #5

Review a few alternate versions—those changes often appear once or twice.

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decel123
Junior Member
18
02-23-2021, 01:38 PM
#6
I've tested previous versions but it's not launching. This could be due to your CPU. CPU: AMD Ryzen 5 5600H with Radeon Graphics.
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decel123
02-23-2021, 01:38 PM #6

I've tested previous versions but it's not launching. This could be due to your CPU. CPU: AMD Ryzen 5 5600H with Radeon Graphics.

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VEGETA12356745
Junior Member
22
02-24-2021, 07:50 PM
#7
Oh, didn't realize Razer made laptops with AMD CPUs, at least I'm assuming a Razer laptop by the fact you're using their power plan. Yeah, Throttlestop is an Intel exclusive program and won't work for your CPU. No idea if there's an AMD equivalent. I'd be contacting the manufacturer about getting a replacement. It's new enough that it should still be under warranty, and this is something that should be covered under warranty, or they can at least send you the proper driver to fix it if it's a known issue.
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VEGETA12356745
02-24-2021, 07:50 PM #7

Oh, didn't realize Razer made laptops with AMD CPUs, at least I'm assuming a Razer laptop by the fact you're using their power plan. Yeah, Throttlestop is an Intel exclusive program and won't work for your CPU. No idea if there's an AMD equivalent. I'd be contacting the manufacturer about getting a replacement. It's new enough that it should still be under warranty, and this is something that should be covered under warranty, or they can at least send you the proper driver to fix it if it's a known issue.

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Kuurwa
Junior Member
3
03-04-2021, 07:33 AM
#8
Thanks for your response. I'll continue investigating. (This issue began after a year of using the laptop, so it's unclear if a Windows update caused it or not.)
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Kuurwa
03-04-2021, 07:33 AM #8

Thanks for your response. I'll continue investigating. (This issue began after a year of using the laptop, so it's unclear if a Windows update caused it or not.)

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ShimodaZhen
Junior Member
2
03-07-2021, 11:50 PM
#9
After reviewing it, the problem was resolved by installing HP updates. Keep checking your support site for driver and other important updates.
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ShimodaZhen
03-07-2021, 11:50 PM #9

After reviewing it, the problem was resolved by installing HP updates. Keep checking your support site for driver and other important updates.