F5F Stay Refreshed Hardware Desktop Warranty Inquiry for Buyer CPU

Warranty Inquiry for Buyer CPU

Warranty Inquiry for Buyer CPU

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161
03-09-2020, 05:12 AM
#1
I transferred my Ryzen 9 5900X and ROG Crosshair VIII Hero X570 to a new owner. Unfortunately, I lost the original packaging and proof of purchase. The buyer has the chip’s serial and production numbers, which should help. If issues arise with the component, will the SN and PN be sufficient for vendors in Taiwan? Policies can vary by country.
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Deathangel2005
03-09-2020, 05:12 AM #1

I transferred my Ryzen 9 5900X and ROG Crosshair VIII Hero X570 to a new owner. Unfortunately, I lost the original packaging and proof of purchase. The buyer has the chip’s serial and production numbers, which should help. If issues arise with the component, will the SN and PN be sufficient for vendors in Taiwan? Policies can vary by country.

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flyer78
Senior Member
425
03-25-2020, 04:17 PM
#2
From the CPU side, AMD doesn't extend guarantees to used purchasers, meaning buyers are responsible if problems arise, unless they go through you, which seems improbable.
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flyer78
03-25-2020, 04:17 PM #2

From the CPU side, AMD doesn't extend guarantees to used purchasers, meaning buyers are responsible if problems arise, unless they go through you, which seems improbable.

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JuanchoTarca1
Member
74
04-16-2020, 11:26 AM
#3
Warranty terms often don't transfer properly. It makes sense because it's hard to determine if any damage came from the seller or the buyer. Issues like overheating, contact issues, incorrect voltage can arise. The buyer wouldn't be sure whether the problem was yours or the other party's. With a single owner, things are easier to manage. You can be certain you didn't cause the issue and vice versa. Most warranties need proof of purchase. It helps track the product's journey through sales (customer vs. bulk OEM) and prevents giving warranty coverage for stolen goods.
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JuanchoTarca1
04-16-2020, 11:26 AM #3

Warranty terms often don't transfer properly. It makes sense because it's hard to determine if any damage came from the seller or the buyer. Issues like overheating, contact issues, incorrect voltage can arise. The buyer wouldn't be sure whether the problem was yours or the other party's. With a single owner, things are easier to manage. You can be certain you didn't cause the issue and vice versa. Most warranties need proof of purchase. It helps track the product's journey through sales (customer vs. bulk OEM) and prevents giving warranty coverage for stolen goods.

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pocio77
Posting Freak
783
04-17-2020, 10:48 PM
#4
Received another message from the buyer. The CPU maker indicates week 47 of 2021, while a friend mentioned the warranty ends this year per AMD’s terms. I believed the warranty starts when the CPU is bought in 2022 and would lapse next year.
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pocio77
04-17-2020, 10:48 PM #4

Received another message from the buyer. The CPU maker indicates week 47 of 2021, while a friend mentioned the warranty ends this year per AMD’s terms. I believed the warranty starts when the CPU is bought in 2022 and would lapse next year.

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Spidercyber
Senior Member
673
04-18-2020, 04:10 AM
#5
This is when the process should start, correct?
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Spidercyber
04-18-2020, 04:10 AM #5

This is when the process should start, correct?

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luk321
Member
209
04-18-2020, 07:24 PM
#6
The CPU appears to be in good condition with no major issues, aside from typical wear and tear. The buyer’s strong interest in the warranty is understandable since most coverage begins on the day of purchase. It’s a good idea to keep the receipt for proof.
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luk321
04-18-2020, 07:24 PM #6

The CPU appears to be in good condition with no major issues, aside from typical wear and tear. The buyer’s strong interest in the warranty is understandable since most coverage begins on the day of purchase. It’s a good idea to keep the receipt for proof.

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JeSuisUnDechet
Junior Member
13
04-19-2020, 02:04 PM
#7
The buyer seems aiming to secure everything, but by now it's too late unless the seller permits exchanges, and this scenario matches the criteria.
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JeSuisUnDechet
04-19-2020, 02:04 PM #7

The buyer seems aiming to secure everything, but by now it's too late unless the seller permits exchanges, and this scenario matches the criteria.

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DevilDoggy657
Senior Member
530
04-19-2020, 03:24 PM
#8
Everything needs to be confirmed at the moment of purchase. A non-transferable guarantee or missing documentation would affect how much I’m willing to pay for used versus new. I believe both parties are familiar, as an anonymous transaction wouldn’t cover all post-sale details. After installation and operation, a CPU doesn’t necessarily stop working before three years; issues can arise from poor cooling, incorrect voltage, overheating, or general misuse. These problems aren’t covered by any warranty either. Therefore, these worries are very unlikely to happen 99.999999999999999999999% of the time.
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DevilDoggy657
04-19-2020, 03:24 PM #8

Everything needs to be confirmed at the moment of purchase. A non-transferable guarantee or missing documentation would affect how much I’m willing to pay for used versus new. I believe both parties are familiar, as an anonymous transaction wouldn’t cover all post-sale details. After installation and operation, a CPU doesn’t necessarily stop working before three years; issues can arise from poor cooling, incorrect voltage, overheating, or general misuse. These problems aren’t covered by any warranty either. Therefore, these worries are very unlikely to happen 99.999999999999999999999% of the time.

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JebThePleb
Posting Freak
898
04-20-2020, 04:49 AM
#9
My statement suggested that. Such a strong assertion is possible under certain circumstances. Even improbable factors might lead to early CPU failure. Most individuals lack the tools needed to examine the chip closely.
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JebThePleb
04-20-2020, 04:49 AM #9

My statement suggested that. Such a strong assertion is possible under certain circumstances. Even improbable factors might lead to early CPU failure. Most individuals lack the tools needed to examine the chip closely.

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Siyar
Junior Member
48
04-20-2020, 10:09 AM
#10
Among hardware issues reported online, most involve memory, power supply, or drives. Rare CPU problems usually stem from underlying storage or power problems or from excessive modification attempts. Installation mistakes also play a role. True manufacturing flaws are uncommon and typically appeared during the first owner's use. You notice many affordable CPUs still available because many older ones remain functional. In contrast, old memory units are scarce and costly, suggesting they were produced in limited quantities. It seems the same number of CPUs and MBs existed initially, but the memory failed while the CPU survived. A normal failure after about two years is possible due to manufacturing defects, but buyers should be cautious about unexpected failures.
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Siyar
04-20-2020, 10:09 AM #10

Among hardware issues reported online, most involve memory, power supply, or drives. Rare CPU problems usually stem from underlying storage or power problems or from excessive modification attempts. Installation mistakes also play a role. True manufacturing flaws are uncommon and typically appeared during the first owner's use. You notice many affordable CPUs still available because many older ones remain functional. In contrast, old memory units are scarce and costly, suggesting they were produced in limited quantities. It seems the same number of CPUs and MBs existed initially, but the memory failed while the CPU survived. A normal failure after about two years is possible due to manufacturing defects, but buyers should be cautious about unexpected failures.

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