F5F Stay Refreshed Hardware Desktop Video playback issues on dual monitors with frame drops.

Video playback issues on dual monitors with frame drops.

Video playback issues on dual monitors with frame drops.

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Gustavgurra03
Posting Freak
815
10-09-2020, 05:08 AM
#1
Hello, you're dealing with a persistent problem that's becoming increasingly frustrating. You have a full-size desktop setup featuring a Ryzen 3700X and an Nvidia Rtx 3070, with dual monitors connected via HDMI. When Chrome is maximized on the second monitor, it starts dropping frames rapidly and eventually freezes, showing buffering. However, when the browser isn't maximized—just positioned close to the screen—it doesn’t drop frames. If you switch the same browser to Fullscreen mode for YouTube, there are no frame drops. The issue seems tied to how the monitors are connected: one via DP and the other via HDMI, with some instability when switching between them. You've tried disabling HW acceleration in Chrome, but it didn’t help. Removing the second monitor resolved the problem. The monitors themselves are from the same brand but differ in resolution and refresh rate (LG UltraWide Curved vs LG 27UL650-W). It appears the brand and model matter more than the specific hardware. You're considering other browsers or testing this in a Linux live environment. Any advice or adjustments you could try?
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Gustavgurra03
10-09-2020, 05:08 AM #1

Hello, you're dealing with a persistent problem that's becoming increasingly frustrating. You have a full-size desktop setup featuring a Ryzen 3700X and an Nvidia Rtx 3070, with dual monitors connected via HDMI. When Chrome is maximized on the second monitor, it starts dropping frames rapidly and eventually freezes, showing buffering. However, when the browser isn't maximized—just positioned close to the screen—it doesn’t drop frames. If you switch the same browser to Fullscreen mode for YouTube, there are no frame drops. The issue seems tied to how the monitors are connected: one via DP and the other via HDMI, with some instability when switching between them. You've tried disabling HW acceleration in Chrome, but it didn’t help. Removing the second monitor resolved the problem. The monitors themselves are from the same brand but differ in resolution and refresh rate (LG UltraWide Curved vs LG 27UL650-W). It appears the brand and model matter more than the specific hardware. You're considering other browsers or testing this in a Linux live environment. Any advice or adjustments you could try?

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Greeperakos
Member
174
10-09-2020, 05:56 AM
#2
Check if HDR is activated in your settings. Sometimes it can cause display problems on certain monitors.
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Greeperakos
10-09-2020, 05:56 AM #2

Check if HDR is activated in your settings. Sometimes it can cause display problems on certain monitors.

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I_mex380_I
Member
200
10-12-2020, 12:17 AM
#3
Yes, YT's Stats For Nerds displays dropped frames information.
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I_mex380_I
10-12-2020, 12:17 AM #3

Yes, YT's Stats For Nerds displays dropped frames information.

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FureaMC
Senior Member
564
10-12-2020, 04:35 AM
#4
Both displays use a color palette in their settings that supports HDR, allowing them to switch to different modes. They both operate with an RGB configuration of 4:4:4.
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FureaMC
10-12-2020, 04:35 AM #4

Both displays use a color palette in their settings that supports HDR, allowing them to switch to different modes. They both operate with an RGB configuration of 4:4:4.

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Skywonder216
Member
171
10-19-2020, 11:30 PM
#5
Non maximized: Maximized, frames drop, stuttering, eventually buffer runs out:
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Skywonder216
10-19-2020, 11:30 PM #5

Non maximized: Maximized, frames drop, stuttering, eventually buffer runs out:

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BlitzComet
Junior Member
16
10-27-2020, 10:55 PM
#6
Consider testing both screens at 60Hz. This often resolves problems caused by differing refresh speeds.
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BlitzComet
10-27-2020, 10:55 PM #6

Consider testing both screens at 60Hz. This often resolves problems caused by differing refresh speeds.

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Sussu
Senior Member
708
10-28-2020, 04:29 AM
#7
Consider testing with alternative browsers such as Mozilla Firefox, Brave, or even retrying Google Chrome. The Thorium browser is still emerging and may face issues due to limited availability.
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Sussu
10-28-2020, 04:29 AM #7

Consider testing with alternative browsers such as Mozilla Firefox, Brave, or even retrying Google Chrome. The Thorium browser is still emerging and may face issues due to limited availability.

J
jvdbreemen
Member
191
10-29-2020, 02:39 AM
#8
Impressive! This performance jump seems uniform across Chrome, Firefox, and Thorium.
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jvdbreemen
10-29-2020, 02:39 AM #8

Impressive! This performance jump seems uniform across Chrome, Firefox, and Thorium.

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NinjaTurtleNL
Member
207
10-29-2020, 03:58 AM
#9
Consider a second monitor with high refresh rate, but it may not add value. Or maintain your current high refresh monitor at 60Hz.
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NinjaTurtleNL
10-29-2020, 03:58 AM #9

Consider a second monitor with high refresh rate, but it may not add value. Or maintain your current high refresh monitor at 60Hz.

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Panda88Gamer
Junior Member
3
10-29-2020, 05:11 AM
#10
The issue improved significantly, though it remains inconsistent. I’m still having trouble identifying the root cause. Occasionally it drops frames, but the buffer doesn’t completely empty.
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Panda88Gamer
10-29-2020, 05:11 AM #10

The issue improved significantly, though it remains inconsistent. I’m still having trouble identifying the root cause. Occasionally it drops frames, but the buffer doesn’t completely empty.

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