F5F Stay Refreshed Software PC Gaming Valve responded to my ticket 2 with a timeline of 2 weeks and 2 window reinstalls afterward.

Valve responded to my ticket 2 with a timeline of 2 weeks and 2 window reinstalls afterward.

Valve responded to my ticket 2 with a timeline of 2 weeks and 2 window reinstalls afterward.

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R
142
03-29-2023, 05:36 PM
#1
I filed a support ticket on November 13 regarding a malfunctioning microphone, which significantly impacted gameplay and communication. The problem was resolved after reinstalling Windows. I received a response two to half months later. If you're having Steam issues, don't bother contacting Valve directly. A helpful reply would have made a big difference if it wasn't what the Steam page stated. Hopefully, this won't be a spam update or another post.
R
RM_55_BlackRoi
03-29-2023, 05:36 PM #1

I filed a support ticket on November 13 regarding a malfunctioning microphone, which significantly impacted gameplay and communication. The problem was resolved after reinstalling Windows. I received a response two to half months later. If you're having Steam issues, don't bother contacting Valve directly. A helpful reply would have made a big difference if it wasn't what the Steam page stated. Hopefully, this won't be a spam update or another post.

Y
YouseyHD
Member
154
04-01-2023, 09:34 PM
#2
dat email doe
Y
YouseyHD
04-01-2023, 09:34 PM #2

dat email doe

R
rage2051
Member
109
04-03-2023, 11:12 AM
#3
Valve is often cited for having some of the poorest customer service among companies. This likely stems from their extremely small support team. It seems they probably only employ a handful of people, which can slow down responses.
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rage2051
04-03-2023, 11:12 AM #3

Valve is often cited for having some of the poorest customer service among companies. This likely stems from their extremely small support team. It seems they probably only employ a handful of people, which can slow down responses.

S
SlyK_
Junior Member
5
04-05-2023, 05:54 AM
#4
It's pointless investing in support when alternatives exist elsewhere. Monopolies are annoying.
S
SlyK_
04-05-2023, 05:54 AM #4

It's pointless investing in support when alternatives exist elsewhere. Monopolies are annoying.

E
ELesko
Junior Member
10
04-05-2023, 06:05 AM
#5
LOL
E
ELesko
04-05-2023, 06:05 AM #5

LOL

Q
QwertyCat
Member
198
04-05-2023, 06:50 AM
#6
I don't understand why we haven't noticed any paid option yet. It could be something optional that isn't mandatory. The PSN on the PS3 couldn't last forever with free access, and now those who own a PS4 are happily paying for better features.
Q
QwertyCat
04-05-2023, 06:50 AM #6

I don't understand why we haven't noticed any paid option yet. It could be something optional that isn't mandatory. The PSN on the PS3 couldn't last forever with free access, and now those who own a PS4 are happily paying for better features.

M
MrSherbert21
Junior Member
32
04-06-2023, 03:37 PM
#7
Piracy would rise by a thousand times if it occurred. Paid offerings don’t simply expand for subscribers; they often strip features from the free version and present it as a paid product.
M
MrSherbert21
04-06-2023, 03:37 PM #7

Piracy would rise by a thousand times if it occurred. Paid offerings don’t simply expand for subscribers; they often strip features from the free version and present it as a paid product.

I
ItzCh3nTi_YT
Member
96
04-11-2023, 07:53 PM
#8
Received a response from a Reddit user after six years, but it didn’t seem very impressive.
I
ItzCh3nTi_YT
04-11-2023, 07:53 PM #8

Received a response from a Reddit user after six years, but it didn’t seem very impressive.

E
echigo3210
Member
180
04-12-2023, 03:07 AM
#9
Companies must provide some kind of product assistance, yet the standard of quality isn’t important in the legal system. By employing five part-time staff, you stay compliant and cost-effective.
E
echigo3210
04-12-2023, 03:07 AM #9

Companies must provide some kind of product assistance, yet the standard of quality isn’t important in the legal system. By employing five part-time staff, you stay compliant and cost-effective.

C
Cecco8
Member
59
04-12-2023, 10:03 PM
#10
No, there is no link provided in this context.
C
Cecco8
04-12-2023, 10:03 PM #10

No, there is no link provided in this context.

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