F5F Stay Refreshed Hardware Desktop Using an NVMe drive inside an external sleeve causes Windows Explorer to behave erratically.

Using an NVMe drive inside an external sleeve causes Windows Explorer to behave erratically.

Using an NVMe drive inside an external sleeve causes Windows Explorer to behave erratically.

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phoebegracemk
Member
125
07-12-2021, 08:43 AM
#1
I just bough a NMVe SSD and a enclosure so I can use it as a backup device for my photography files. The drive: Kingston NV3 NVMe PCIe 4.0 SSD 1TB M.2 2280-SNV3S/1000G The case is the Beikel M2 enclosure you can find in amazon https://amzn.eu/d/09eT1En I'm in windows 11 in a 1 year old LOQ 15irh8 laptop The problem I'm having is that every time I connect the drive with USB C. Windows explorer behaves weirdly: If I try to open a large file, it takes for ever to open. Some times it just doesn't open and windows explorer just crashes. If I copy a large file (like a 8GB mp4 file) from another external HDD drive or the laptop itself the following happens: The copy process halts. If I try to acces the NMVe folder while it is "copying", windows explorer window crashes. If I try to "safe extract the file", the dropdown menu that shows the drives that you have conected doesnt appear, I click the "thumbstick" logo, but nothing happens. If a force restart the windows explorer process trough task manager, the task bar disappears and doesn't come back. When I hard disconnect the USB cable (unplugging it). Everything comes backs to mormal. When I connect the nvme again sometimes the files are lost (even though the 170GB space is used) If the files are not gone, the same behaviour persists. Other things I tried: Restarting everything Delete the volume, format the drive again, both exFAT and NTBS(or whatever) Same issues. I tried to run crystaldiskmark. But the test never starts. Removing the metal case to let the drive "breathe" I noticed that the drive chip becomes very hot. But I don't understand if it is an issue, since it would be running in the same conditions as if it was installed in a PC motherboad. I didn't try yet to install it in the laptop MB but it won't be a solution since I want it as a external drive. Thanks in advance for the help.
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phoebegracemk
07-12-2021, 08:43 AM #1

I just bough a NMVe SSD and a enclosure so I can use it as a backup device for my photography files. The drive: Kingston NV3 NVMe PCIe 4.0 SSD 1TB M.2 2280-SNV3S/1000G The case is the Beikel M2 enclosure you can find in amazon https://amzn.eu/d/09eT1En I'm in windows 11 in a 1 year old LOQ 15irh8 laptop The problem I'm having is that every time I connect the drive with USB C. Windows explorer behaves weirdly: If I try to open a large file, it takes for ever to open. Some times it just doesn't open and windows explorer just crashes. If I copy a large file (like a 8GB mp4 file) from another external HDD drive or the laptop itself the following happens: The copy process halts. If I try to acces the NMVe folder while it is "copying", windows explorer window crashes. If I try to "safe extract the file", the dropdown menu that shows the drives that you have conected doesnt appear, I click the "thumbstick" logo, but nothing happens. If a force restart the windows explorer process trough task manager, the task bar disappears and doesn't come back. When I hard disconnect the USB cable (unplugging it). Everything comes backs to mormal. When I connect the nvme again sometimes the files are lost (even though the 170GB space is used) If the files are not gone, the same behaviour persists. Other things I tried: Restarting everything Delete the volume, format the drive again, both exFAT and NTBS(or whatever) Same issues. I tried to run crystaldiskmark. But the test never starts. Removing the metal case to let the drive "breathe" I noticed that the drive chip becomes very hot. But I don't understand if it is an issue, since it would be running in the same conditions as if it was installed in a PC motherboad. I didn't try yet to install it in the laptop MB but it won't be a solution since I want it as a external drive. Thanks in advance for the help.

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FestusBrasil
Member
73
07-29-2021, 11:25 PM
#2
The enclosure or drive appears to be faulty. These issues clearly indicate a problem with the hardware.
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FestusBrasil
07-29-2021, 11:25 PM #2

The enclosure or drive appears to be faulty. These issues clearly indicate a problem with the hardware.

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DeatopCraft
Member
72
07-30-2021, 03:28 AM
#3
Thank you for the clarification. I'll attempt to link to the laptop's MB and check if the issue persists.
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DeatopCraft
07-30-2021, 03:28 AM #3

Thank you for the clarification. I'll attempt to link to the laptop's MB and check if the issue persists.

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Tharb3
Junior Member
11
07-30-2021, 05:15 AM
#4
Confirming presence.
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Tharb3
07-30-2021, 05:15 AM #4

Confirming presence.

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CHadek
Member
62
07-30-2021, 05:26 AM
#5
You might want to use this drive+enclosure on a different machine to verify, though I think you likely have faulty hardware. To pinpoint the issue, try testing the enclosure with another drive and inserting the drive into a computer. Good luck!
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CHadek
07-30-2021, 05:26 AM #5

You might want to use this drive+enclosure on a different machine to verify, though I think you likely have faulty hardware. To pinpoint the issue, try testing the enclosure with another drive and inserting the drive into a computer. Good luck!